Have taken all vehicles to Frank for 20+ years. He is honest and does great work at a fair price.read more

We have had work done here many times over the past few years and have always had quality, fair…read morepriced repairs done. It isn't a large gleaming operator but you will be treated fairly and honestly.

I'm confident that the poor reviews shown here are one-off situations where there is more to the…read morestory. I have been coming to Age to Age for years now and have never had anything close to what the poor reviews are saying. I don't know him personally and am only a loyal customer. I'm confident he doesn't know my name. My point is the customer service i receive is not because we are close personally, it's genuine. I've had 3 specific interactions in the last year where he was able to get me in that same day. I suggest you ignore the poor reviews and find out yourself. You won't be disappointed.

I do not recommend taking any vehicle for any work to this place because the owner is a liar! You…read morehave an inspection done and pay for it but have to get things fixed and are told as long as you come back within 1000 miles or 30 days from the inspection date that there is no reinspection fee but yet you return less than a week later and now are being told the complete opposite. Then you are talking politely not arguing nor being confrontational just trying to state the facts of what he himself physically told you just to be told he does not have time for this shit or arguing and to get out, while putting his hand in your child's face. Absolute horrible customer service on top of lying!

After spending nearly $35,000 at Waldorf Ford and still having issues with my F-450, I was beyond…read morefrustrated and honestly didn't know where to turn. Thankfully, I found Kurtz Auto, and they were able to diagnose and fix what others couldn't. Their knowledge, professionalism, communication, and attention to detail were second to none. They took the time to properly identify the problem, explain everything, and get my truck back on the road the right way. If you own a diesel truck and need repairs, I wouldn't hesitate to recommend them. Hands down the best place in town for diesel work. I cannot thank the entire team enough for their honesty, expertise, and hard work. They earned a customer for life! Highly recommend!

I've been taking my vehicle here for a couple of years and I've always had a great experience. They…read moredo great work and have exceptional customer service. Thanks for keeping me running!

Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

I'd recommend first choice being your last choice. The experience I had here couple days ago was…read morehorrible. I dropped my car off for an MD inspection & an alignment. I got a call explaining the car had failed inspection for TWO MINOR THINGS (which I was already aware of). I asked if the alignment had been done also, to which he told me he wasn't aware I requested one. No problem, but yes let's get an alignment done please. He advised me they do not do alignments and had to send the car to another shop to get it done. No problem. Once the car was taken to who knows where- I was never even given the name or location of whatever "shop" I did not personally hire to service my vehicle, I was told the alignment could not be done, and it would cost $2k+ to replace chassis parts in order to be able to align the car. What they were not aware of is that I myself am an automotive mechanic, and I inspected my vehicle myself before taking to them. I declined the up charge and informed them I would like to pick the car up, but now they can't tell me when they would even have it back. Again, I have no idea where my car is at this point. I explained politely that I'd like to come pick it up first thing in the morning, and I was told it would be ready. Morning time comes and I call first choice, and I'm told the car is still not back, and "maybe" they can have it back by lunchtime. At this point I have to shuffle my schedule around just to make plans to pick my car up. I call back around 1pm and I'm told it's still not back. I inform them that I will be there to pick my car up in 30 min and they need to figure out how to get it back to their shop. Once I arrive, wouldn't you know it, the car is still not there. And when closing out my bill, I'm informed that I owe extra $ for this failed alignment situation, I don't even know who or what I'm paying for that, again, no information on where my car went was ever given. After about 30 minutes of waiting, the car shows up, and after a couple apologies from the receptionist, I was handed my keys. I wasn't the happiest customer at this point, but I understood. I let them know I will be making the TWO MINOR REPAIRS listed on the inspection report myself and will bring it back in a couple days for reinspection. I bring the car back a couple days later for reinspection and handed the inspector my keys so he could check it out, I literally had to replace a mirror glass and hood latch pull. Minor. He asks me did I get the alignment fixed, and I said no. He then immediately, with an attitude, shoves the keys back in my face and tells me he will not pass it. At this point I am fuming, I explain to him that I paid YOU to inspect my car, and what you wrote on the report has been fixed. What this man was trying to do was fail the car based on info "supposedly" given to him by some unnamed 3rd party for the alignment. I tell him, nothing about alignment was on the report I was given from YOU yesterday. In this moment I am catching him in his own lie, saying "I'm human, I forgot to put it on the report". No sir, you either missed it, or you're trying to make things up. The whole point of being a licensed state inspector is to NOT MISS THINGS, you are literally responsible for the vehicles you sign off on, that will be put on these roads. He then goes and makes that change on his computer and prints me a new report showing it now failing for 3 things. Unbelievable. What I took from this situation was first choice auto trying to up sell $2k+ worth of unnecessary items in an attempt to get a few bucks. Once I left this place, I immediately took it to another MD inspector and the car passed inspection with NO issues. The lesson I learned is that this place will never see another dime from me. I have a copy of both failed reports from first choice, one showing those 2 minor things, and another one showing he added something that wasn't true. I also have the passed inspection report from the reputable shop that was done immediately after I left first choice. I will be making sure the MD state police hears about my experience here, hopefully they make the necessary corrections. Be weary of this place.

I took my recently purchased motorcycle in for a MSI. Ted was quick, professional and efficient…read more The shop was clean and organized. And the air conditioning was COLD in the office. If you want to be treated with honesty and professionalism make First Choice your first choice. My bike passed inspection!!

Completely misdiagnosed car issue. Just threw parts at it..After 3 weeks and almost $2k, I finally…read moregot my car back only to have it break down the next day. They do not have the proper tools or knowledge to diagnose and correct issues. Will never go back.

I rate this place as one of the best in Mechanicsville Maryland. I have had my Honda crv worked on…read moreand the do fantastic work. Very professional and very knowledgeable on Honda vehicles.

Phone call with Jeff, referred to by a friend of my family. He answered all my questions as I gave…read morehim some history of my problem. I decided I was comfortable with his answers and he checked on stock and was able to fit me in immediately to have an appropriate sized battery replaced. That fast, and so was the service. It's not an easy job -- my cars are kept usually 21--30 years, and I am protective. He's my new automotive counselor; Ill be seeking him out for answers in future.