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    Big Parks Towing

    4.2 (6 reviews)
    Open Open 24 hours

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    Services - Big Parks Towing

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    1 More Service

    Auto wheel and tire repair

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    Recommended Reviews - Big Parks Towing

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    4 months ago

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    2 years ago

    I had to have my tires changed and needed a tow. They were expedient and got me to the destination.

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    11 months ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Fort Washington Tire Pros & Auto Center

    Fort Washington Tire Pros & Auto Center

    4.5
    (74 reviews)

    I've dealt with them on two occasions for tires to put on my old 09 Nissan Altima back in 2015-16…read moreand December 2019 for my 2016 Nissan Altima. Their customer service was excellent and they did a great job installing my tires. They had the brand of Continental Tires I wanted at a price that was lower than the dealership by $20. Last summer I had to go to them to fix a leak I had in my tire. Due to Covid-19 procedures I had to wait in my car in the back of the shop since there wasn't any parking in the back. And they told me someone would come out and take my car in and they did. Everything took about an hour (30 minute wait and 30 minutes to repair the tire).

    I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop

    Ancash Roadside Assistance

    Ancash Roadside Assistance

    4.8
    (26 reviews)

    My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

    We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.

    Just Tires

    Just Tires

    3.7
    (126 reviews)

    Dealt with Ron Tue., 3/17-18/26, he was awesome. They matched Tire Rack, did a free alignment check…read moreand installed four new Goodyear Assurance WeatherReady 2's on my '16 Subaru Forester. This is the second time I've used the shop after they were recommended to me and they've been great. Polite, professional, fairly quick and always explain everything fully. Nice to know considering the drop off in service at NTB lately after being purchased by Mavis. They lost all my data 25 years worth, in their data transfer, ruining a chance for a tire warranty claim that I had pending. Thanks, Mavis. Utter failure.

    I called because I had a leaking tire and wanted to see if places are busy and what their rates…read moreare. I came here on a Tuesday afternoon, not busy. Jim answered the phone and was very friendly, compared to most auto-shops who either doesn't sound happy, or sound irritated with my questions. The person who worked on my tire was also nice, showing me how the hole in the tire is too big to be repaired and that it needs a whole replacement. The only thing I did not like is how another coworker made a rude comment about me to his associate. However, Goodyear (who owns Just Tires) and Jim (manager) contacted me personally for a sincere apology. They seemed like they cared about their customers being happy and put in effort to make up the bad experience. Because of Jim's friendly service, and both Jim and Goodyear acknowledging my issue, I am giving this place 5 stars. I know businesses can't control what someone says, but it's the aftermath of how it's handled.

    Big Parks Towing - towing - Updated June 2026

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