A doctor who doesn't care aboout his patients but he cares about your money. Had an insurance form…read moreI needed signed and he wouldn't do it. No, you can't make this stuff up

Excellent General Practice Physician and his staff are amazing!! They answer questions quickly and…read moreare very empathetic! Love everyone in this practice, would never change!!!!!

Finally a Dr that listens. I was greeted with we're going to come up with a plan to help you feel…read morebetter. Most Drs have a revolving door & scoot you out in 10 min or less. Not Dr J. You're done when you have all your questions answered & you are satisfied with a plan to get well.

My experience with Main Street Medical Clinic & Dr. Johnson's practice was truly awful. They…read morefailed to provide the pharmacy with the dosage of a medication they prescribed for me. Over the course of a week, my husband and I left six separate messages with Dr. Johnson, trying in vain to get someone to help. Walgreens told us they had left numerous messages and sent faxes to his office, but no one would get back to them either. After giving up on the idea that anyone would fix this or even call me back, I came to the office in person. I said I wanted to talk to a nurse or someone who could resolve the communication problem with the pharmacy. I also wanted an update on a promised referral to a specialist. I was taken to the back and was surprised when the nurse took my vital signs. I explained I was just there to get some answers to some questions because no one would call back Walgreens or me. I said I wanted a hard copy of the prescription so the problem would be solved and I wouldn't have to rely on anyone to make sure it was done. She assured me that would be no problem and she'd take care of it. I also explained that I was heading out of state and asked her if I could get refills of my other prescriptions so I wouldn't run out while I was gone. The nurse said she would do some checking. After a few minutes, Dr. Johnson walked in. He repeatedly interrupted me to tell me everything I was asking for could be easily taken care of. I expressed some mild frustration that it had not yet been taken care of. The longer we talked, the more irritated he seemed to be, but he said he'd take care of the prescriptions. While I waited up front, someone brought me a refill for one medication. I continued to wait for the others, but, once again, nothing happened. I had to continue to ask and ask before anyone would help me. To my great surprise, I was also told that I needed to pay a $70 co-payment for my doctor's visit. I explained that I did not come in to see a doctor. I came in to get someone to talk to me and resolve problems not of my making. Someone (I presume was the office manager) came out and said I should have asked to see a nurse if that's all I wanted. I said that's exactly what I did! At this point, I was crying--no doubt a combination of physical pain, disrespect, and frustration. She said I was yelling, which I did not mean to do, I was just appalled that no one was listening to me. The manager continued to insist that I pay. She was not interested in what I was saying; she was only interested in the money. If I was not feeling so ill, I would have walked out. It is insane to ask a patient to pay for the privilege of coming in to try to straighten out a professional's negligence. Nevertheless, I paid while she went to get my other prescriptions. She returned to tell me she'd straightened out the mess at Walgreens, ignoring my request to have that prescription in my actual hand. She dismissed me, and I had to again remind her that I was still waiting on the third prescription. When she returned with it, I thanked her and left. No one said they were sorry. No one had any compassion whatsoever. It was by far the worst medical experience I have had in my life.

Dr daniel is very easy to talk to. His office is very clean. Front desk staff are very sweet. I had…read morea few questions after surgery and Dr daniel answered them very quickly. He gives his personal information after surgery to be able to contact him

My wife and I had driven from Wilmington to Raleigh to speak with the only person in that area…read more(from Raleigh to the coast) that does reversals. That doctor was rude, disrespectful, and crass... we felt hopeless but we both decided we would seek another option. After going by my mother-in-law's office, while we were all disappointed, we were both looking for options online and both came across Dr. Daniel at the same time and the stories and uplifting messages were exactly what we were looking for, like a spotlight shining down on that phone number to call! The receptionist was very compassionate and said that since we had driven that far, she would make sure he stayed in the office after he finished the procedure he was working on if we wanted to head that way for a consult (same day!!). We were never rushed or pushed for a commitment, but Dr. Daniel spent nearly an hour with us and even prayed with us before we left. Within a few days we found resources to make it possible and every single person on staff was amazing! We knew we were in great hands but they kept us encouraged throughout the process and remained compassionate even after the appointment and any time I called with questions! It's not like others who will not return your call once they have the money... they were happy to hear from us each and every time we called with questions, pre and post procedure! It took us a little while to get my motility back to normal, but my regular urologist put me on Clomid, which boosted my motility from almost 0 to normal within 3 months!! I had also been taking Fertilaid and Motility Boost to help. We are now expecting for Fathers' Day 2015!! Thank you so much!!! My wife could not be a mother without your help! We are forever grateful and you guys are like family to us! We will send pictures as soon as we can!

While I have specialists I see in this same bldg. this was my first visit to Dr. Jimena Burnett. I…read morewas hesitant to sign on with Dr. Burnett because I had read many bad reviews about her and her staff. However, my MD of the last few yrs. recently had to move from this area, so I thought I'd give them a try and make up my own mind. I have to say, I was surprised that the nurses and lab techs were friendly and thorough; not at all what I had read in reviews. Dr. Burnett, while not the most personable Dr. I've ever met, was very knowledgeable, thorough and kind. I need a good doctor not a new friend, so I didn't mind that she's not chatty. I'm giving only 3 stars because the examination room and the restroom in the office were extremely dirty with cobwebs, hair and lots of dust and dirt behind the doors and in the corners. The bathroom had paper all over the floor and the soap dispenser looked years past needing a replacement. The toilet cover dispenser was hanging half off the floor and was empty. I hope it was just a bad case of needing a new cleaning crew and that this isn't the case next time I visit. If a doctors offices aren't clean it makes you wonder how concerned they actually are about keeping you healthy!

Felt very dismissed during every visit with Dr. Thornberry. The appointments are extremely rushed…read moreevery time, and my concerns of ongoing pain and treatment options were brushed off. I left feeling unheard and disappointed with the lack of communication and care. Unfortunately, I would recommend a different provider.

Dr. thornberry is very nice but only takes about 3 minutes with you…read more the bigger problem I had was the billing office refused to send my money back to me for several months. I finally threatened to call Medicare and file a complaint, then the check came quickly.

Excellent health care facility and group practitioners. Always wanting to help and never in a hurry…read moreto leave you without answering all of your questions. Terrific. Robin in PT was great and Celeste is always "on point".

These doctors are nice. They pretend . Then they keep making appointments that are unnecessary and…read morecharging for them. Its a scam- dont make the mistake I made.

I love Dr Smith. He saved my life with his early cancer diagnosis. Just came home from an appt…read more They squeezed me in because I had myself worked up about my readings on my home blood pressure cuff. Everything was fine and the staff was so sweet about my unnecessary panic call. The two ladies at the front desk are so kind and patient. I feel safe here

This medical practice is right on point. I love my provider, Stephanie Lovato. She is very…read morethorough. Any concerns I have she listens to & dialogues with me regarding them. I must, however, add that the customer service starts at the front desk, where they are warm and welcoming.