When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

Mr. Hanes exemplifies unwavering professionalism and a meticulous attention to detail that…read moreconsistently sets him apart. His dedication to excellence is evident in every aspect of his work, from his clear communication to his thorough follow-through. Whether navigating complex tasks or managing everyday responsibilities, Mr. Hanes demonstrates a level of precision and reliability that inspires confidence and trust. It is rare to encounter someone so committed to both quality and integrity. Working with Mr. Hanes is not only a pleasure--it's a benchmark for what true professionalism looks like.

Very caring & showed genuine interest. Every response was spot on--very knowledgeable of history of…read morecremation. Identified with our concerns & made sure we felt comfortable. Great staff--Great director! These are real people who shared their own experiences of loved ones who had passed. They treated us as family. I am so grateful to have shared with them! It was a beautiful experience!

Not very professional on their removals...Need to dress like they care...Also clean your removal…read morecart daily!

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

When my father passed unexpectedly in April I was out of the state and had no experience or…read moreknowledge of what to do when it came to end of life care as the next of kin. Veronica was immensely compassionate and knowledgeable. She answered all of my questions, coordinated transfer with the medical examiner, and even took time to speak to family members when I was overwhelmed. Endswell was transparent with their services and prices while other funeral homes I spoke with had confusing lists of services. The fact that Endswell is more environmentally friendly alternative to typical cremation was also an important factor for me. I would highly recommend Veronica and the rest of the Endswell team for end of life care services and education.