When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

Mr. Hanes exemplifies unwavering professionalism and a meticulous attention to detail that…read moreconsistently sets him apart. His dedication to excellence is evident in every aspect of his work, from his clear communication to his thorough follow-through. Whether navigating complex tasks or managing everyday responsibilities, Mr. Hanes demonstrates a level of precision and reliability that inspires confidence and trust. It is rare to encounter someone so committed to both quality and integrity. Working with Mr. Hanes is not only a pleasure--it's a benchmark for what true professionalism looks like.

Very Unprofessional.They don't even have a real person answering their phone during business hours…read more‍‍‍...You have to text to set up a conversation for a plot or any other services ???

I am writing this review as a rebuttal to one that I wrote on 3/13/24. The concerns that I had…read morehave been addressed and an agreement made to better up keep of the area where my Love one was laid to rest.

Triangle Memorial Cremation & Funeral Services is located in Durham but is able to service the…read moreTriangle area & beyond. They provide pre-planning, cremation, funeral & grief services. The founder is licensed, experienced, educated, kind, & cares about serving people. Mr. Boyd was able to assist me with arrangements during the loss of a loved one. Triangle Memorial has a large facility that is able to be utilized for funeral & memorial services including but not limited to a large sanctuary, reception hall, children's lounge, & live streaming. Check them out to assist you with a variety of services that can be provided during the most challenging times.

Stephen Boyd and his team are AMAZING!!! my mom passed back in October and they literally made it…read moresuch a stress free process. Answered any questions honestly and openly. They took care of my family with such care and love!! thank you guys so much!!!

I never thought about the need for a funeral home until my husband died suddenly. I knew I…read morepreferred to use a local Chapel Hill company and am so glad I chose Walker's. I dreaded going there for the first time, but was immediately put at ease. Timothy met me, sat down with me and explained everything. Although I arrived with a rough draft of the obituary, Timothy helped me finalize it and select a photo. He explained about the cremation process, explained the various urns. I opted for the compostable one, as I am planning to spread the ashes. I asked about the certified Death Certificate. Timothy was very helpful. I was ready to purchase 10+, but he advised that 5 would probably be more than sufficient and if I needed add'l ones, just phone Walker's and they will order them. It turns out he was correct--5 has been plenty. He did not try to oversell in any way. He was very respectful of the grieving process. When I returned to collect the "cremains", I again was assisted by wonderful staff who helped make a sad event not quite so sad. I highly recommend Walker's Chapel Hill. They show compassion and respect and assist throughout the process.

Good service and communication from the team there in dealing with our family. Services were as…read morerequested and for the value we expected. We would recommend Walker's services for any family's needs.

I can't begin to thank the staff of Knotts Funeral Service enough for their sensitivity,…read moreprofessionalism, and general overall friendliness during this painful period in my life. I had to fly out from California after my brother died in late March. Heather, over at the Crisis Center of the Chapel Hill Police Department, kindly provided me with a list of funeral homes. While everyone was professional, they were also almost twice as much as Knotts. And while I know it might appear unseemly to some to consider costs when it comes to planning the death of a loved one, it was less about the cost of cremating my brother than the way cremation was presented. Each person I spoke with at Knotts took their time with me. I never felt rushed nor did I feel like I was just a potential sale (as I did at a few of the others). While I will probably not need their services again, I can't recommend them highly enough. They are a small, family-owned business and it showed in every aspect of the process. Thanks, everyone. You made the pain a little more bearable for me and I hope others read this review and take my advice and use your services.

On behalf of the Sanders/ Kirby Family we would like to commend Knotts Funeral Service on the…read more"Excellent " service provided for my sister Florine Kirby Sanders. Everything was perfect, Our family is grateful for everything that was done. May God continue to bless your establishment.

My family and I had a wonderful experience planning the homegoing service for my sister. CJ…read morewalked us through each step with grace a d patience. We asked a multitude of questions and sometimes the same question several times and he would gracefully answer as if ot was the first time. I found Carlton Gray Funeral Home employees to equally as professional and empathetic to our calls , emails and last minute requests. I would highly recommend their services and facility. The location has ample parking, beautiful spacious chapel and impressive building overall. The secretary Ms. Wanda was so kind and courteous, return calls promptly and directed us to appropriate personnel. I want to also recognize Taylor who created the amazing pictorial tribute through countless emails we were able to edit, review and update seamlessly. Carlton Gray Funeral Services guided us the entire journey from arrangements of bring sister from another state to thoughtfully laying her to rest. We thank you for your kindness, empathy, professionalism and grace. -TammieB.

Well, no one wants to have to review a funeral home. However, it is a part of life that cannot be…read moreavoided. When you've lost a loved one, you want the process to be as painless as possible. I observed the planning and execution of a loved one's home going recently, and I have to say Carlton Gray's services were impressive. I felt that from beginning to end, the staff made everything easy to understand and seamless. The were very professional and timely. Everything turned out as planned, and the compassion that the staff showed was much appreciated. Thank you to Carlton Gray for taking care of my family as if it were your own.

I can not thank Andy Wheeler and the staff of his company enough. From the moment we entered the…read morehome, to arrange for my grandson Austin John Pages funeral, we were treated with the utmost of care and respect. Andy had all the right answers and covered every detail courteously , with compassion and total professionalism. Andy responded to our every concern and wishes and took the utmost of care of our beautiful baby. I will never be able to truly thank Andy and the staff enough for such a magnificent job. And would endorse the use of their services to everyone. Thank you Andy

We recently lost our mother and it was very important that we honored her with services that…read morereflected how amazing she was. Andy and his team at Clancy Strickland Wheeler helped us make that happen. From the moment of her passing, Andy was there to guide us through all of the steps involved in this otherwise very overwhelming process. He and his team were kind, attentive, and professional. Andy was always very responsive via phone/email; he provided invaluable advice and recommendations; and he coordinated with the relevant vendors and church to ensure all of the services were conducted in a manner that was timely, organized, and aligned with our wishes. The Funeral Home, where we held the visitation, is a beautiful building, with a layout that feels clean and open and is tastefully arranged and decorated. Andy and his team helped us to present a gorgeous slideshow and fill the space with many pictures and flowers. We couldn't have asked for a better space in which to honor our mother. The next day, Andy and his team transported all of the relevant items to the church for the service -- which they were instrumental in coordinating -- and afterward, to the space where we held the reception. Following the services, Andy followed-up with us to facilitate the remaining tasks we had to complete. Overall, I highly recommend Clancy Strickland Wheeler without reservation. There is not a negative thing I could say about the services they provided. They were exceptional. We feel very lucky that we were able to work with them; I can't imagine how difficult this process would have been otherwise.