Mr. Hanes exemplifies unwavering professionalism and a meticulous attention to detail that…read moreconsistently sets him apart. His dedication to excellence is evident in every aspect of his work, from his clear communication to his thorough follow-through. Whether navigating complex tasks or managing everyday responsibilities, Mr. Hanes demonstrates a level of precision and reliability that inspires confidence and trust. It is rare to encounter someone so committed to both quality and integrity. Working with Mr. Hanes is not only a pleasure--it's a benchmark for what true professionalism looks like.

When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

As with most deaths, our family was not prepared for all the details that go into providing a send…read moreoff for a loved one with the dignity and respect they deserve. As a veteran, we had trouble getting information from the VA and after days of calls, Holloway took over that process and suddenly everything was easier. Holloway communicated with us throughout the process (and called us so we never had to chase info from them) and we always knew exactly where we were in the process. This was so important to us as we were coordinating many details for family. I can't express how comforting they were. We chose to purchase a casket online and have it shipped to the funeral home and there was no pressure to buy from them. They coordinated the delivery, called to let us know when it arrived, and allowed us to inspect it to ensure all was right. Many things were difficult during this time but Holloway was one of the few bright spots and we'll be forever grateful.

If you can use another funeral home do so! It's hard writing…read morethis review, but my family has been given so many issues on top of the heartache that we had when a family member passed away. When we contacted the business we dealt with 3+ people regarding the service which made it very difficult to communicate and ensure everything was taken care of properly. We had to basically start over with each new person and explain the situation over and over again which created confusion on the price and service. They promised to place a grave marker at the gravesite, but we still do not have one 4 months later! When we called the business the attendant acted like it was our fault and tried to make it seem like we didn't pay for the grave marker. Now the only way we can remember where the grave is located by a picture we took with our cell phone and it being one of the only grave sites without a marker (even though the attendant at the funeral home said the cemetery removes grave markers ). As I said before, for your own sake, use another funeral home. (Who will respect your loved one enough to put a grave marker by the grave as promised)

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

When my father passed unexpectedly in April I was out of the state and had no experience or…read moreknowledge of what to do when it came to end of life care as the next of kin. Veronica was immensely compassionate and knowledgeable. She answered all of my questions, coordinated transfer with the medical examiner, and even took time to speak to family members when I was overwhelmed. Endswell was transparent with their services and prices while other funeral homes I spoke with had confusing lists of services. The fact that Endswell is more environmentally friendly alternative to typical cremation was also an important factor for me. I would highly recommend Veronica and the rest of the Endswell team for end of life care services and education.