Mark replaced a window because the seal was broken and water was coming in. The next day as I…read more walked outside I noticed the window he replaced was sticking out on on one side and not flush in the frame. Mark came out and I pointed out the issue, he denied responsibility but he agreed he would come back and flash the bottom of the window so water wouldn't come in. After two calls we set up an appointment for him to return. The next day he didn't show up when after setting up an appointment. I called him he said he had forgot and he hung up on me. He never showed up nor did he return my call. Would you want to do business with a company this company ??

Mark did a great job replacing one of our living room windows. Very personable and helpful…read more Paul H.

How you can improve: Deliver materials ordered. We are…read moreshort 12 screens. Do not destroy customer property. Follow through when you try to put wrong window in and fill in 8" gaps with foam that is visible down the street. Don't avoid phone calls. Don't let months go by with no action. I DO NOT RECOMMEND!!!! Lawsuit is the only option I have left. I have heard every excuse and have been waiting many months. This is May 2025. I ordered in August 2024.

Crappy product and service. Took 18 months for them to figure out the manufacturer didn't glaze or…read moreinsulate properly. Still having problems.

These guys are outstanding! I've used them more than 10 times over the past decade on behalf of my…read moreclients. Whether it was replacing fogged glass or repairing 30-year-old Pella wood windows with rotted frames, the work has always been done professionally and at a fair price. Best of all, they show up when they say they will. As for the one-star review, my experience has been completely the opposite.

I had three windows fog up during the winter. Apex came out and gave me a fair price. They were…read moreterrific. The men were pleasant and efficient, came on time and even vacuumed up after themselves. I cannot recommend them enough.

I do not recommend. Absolutely no business acumen and very low communication skills which leads to…read morepoor service, lack of service, and not solicited service.

I sent a text to the company on their website. They immediately responded and set up an…read moreappointment to come out and take a look and do measurements. We had two broken windows. In two days, they were back and installed the windows that were broken. The installer was friendly, knowledgeable and quick. We couldn't be happier with the service.

Columbus did an excellent job.And he did it within 24 hours from when I called to request my…read morewindow to get fixxed

From the owner: Military Clean & Cut Glass & Door is a special company that stands out in the industry due to our…read moreunwavering commitment to customer satisfaction and quality workmanship. Our team of experts has extensive experience in the window and door repair and installation field, and we take great pride in providing our customers with outstanding service that exceeds their expectations. We understand that the safety and security of your home or business are of utmost importance, which is why we use only the highest-quality materials and adhere to the most stringent safety standards. We also take the time to carefully assess your needs and develop customized solutions that are tailored to your specific requirements. In addition to our expertise and commitment to quality, we also offer competitive pricing and flexible scheduling to ensure that our services are accessible to a wide range of customers. We are fully licensed and insured, so you can trust that you are in good hands when you choose Military Clean & Cut Glass & Door for your repair and installation needs. We believe that our dedication to exceptional service and quality workmanship sets us apart from the competition, and we are confident that you will be satisfied with the results of our work. Choose Military Clean & Cut Glass & Door for a truly exceptional window and door repair and installation experience.

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!