Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago. $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware. read more

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day early morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend! read more

Too my truck in for a back glass and it came back with a hole in the drivers side rear cab, dent on the bed and scratches that were NOT there before .... the hole was about the size of a .22 bullet or blunt tool. Glass was left all over the floor and leather seats as well as underneath the seats and in the truck bed . When asked about the hole they said they had nothing to do with it and no cameras to prove it didn't come in like that ... Basically screwed me over . Worst experience EVER . Deserved at LEAST half a refund . Terrible read more

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Had a windshield put in on my 07 Chevy Impala and my 2017 Chevy Impala, and they did a great job. On my 17 impala they came to my job and put the windshield in. read more

Tried to call Akron auto glass and found out he retired. Anyways phones forwarded here. Terrible attitude from the ladys on the phone. Then price went up. Then up again. First quote 180 second 225. Then tried to get 288. Unprofessional. read more

My experience at the Cuyahoga Falls location was great. I was in and out within the hour with a brand new windshield. Rick was courteous and the staff was professional. Their price was the best out of all the places I researched. I highly recommend them! read more

Very small place but the work was done quick, inexpensive, and has been 100% problem free since the repair (front windshield). Staff was professional and courteous, can't ask for much more than that. I would recommend them to all. read more

When I first arrived, to my schedule appt. the guy behind the desk tried to raise the price, from what I was told over the phone,I waited in the waiting area, and the same guy kept looking through the little glass at me like they were doing something else, then after I paid for my repair, I asked how much to check out my driver window and he got an attitude and didn't check it. I'LL NEVER GO BACK read more