I've had a good experience a bad experience and a few on par experiences with them…read more. Watch the installers they sub contract too. Joyce has a 2 year installer warranty. That said, in my case. They did fix an issue I had that wasn't realized till year 3. 2nd story door's corner was slow leaking through insulation. That takes a while to show up. When they send their A team its a good experience. But they subcontract out so be prepared to hover.

they came out. good sales pitch, quoted x. 6-8 weeks from agreeing and ordering to finish. 3…read moredays late they want another 2k. then this morning again another 1.5 k and still they have not even measured. this company is a scam

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Asia with Home Genius was extremely professional and a pleasure to work with. If you're looking for…read moreexterior work to be done on your home, call them!

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

Need Glass Repair? Highly Recommend Berea Glass Depot! We…read morehad a golf ball accident that shattered the tempered glass on our patio enclosure. After calling multiple companies, we kept running into long wait times--some couldn't even handle tempered glass, and others quoted 6-8 weeks just to get it replaced. Then we found Berea Glass Depot, and Warren was a total lifesaver. He came out within a day to take measurements, and the glass door was replaced within the week! Fast, professional, and reliable. They also handle screen repair and replacement. If you're in need of glass work, give Warren Root at Berea Glass Depot a call: 440-234-0557 Let's support our small business owners--this one's definitely worth it!

I spoke with Warren about replacing glass in old metal casement windows and also reglazing them on…read moreMarch 11 he came out the next day and started the job,finished in 2 days like he stated workmanship was excellent very efficient and cleaned up also pricing is good I would recommend him Highly to anyone will definitely call him again Great Job

Aaron and crew did an amazing job on four windows in our home. Looks great and easy for us to…read moreuse. So happy with their work. and they cleaned up everything. aaron was very kind in explaining everything to us. Very professional but personable. so glad they hung in there during the pandemic delays. Good company with a great office staff and kept us well informed in the delays and progress. Highly recommend this company. Would call them again.

I had a door and window replaced but Smart Choice windows. After receiving poor costumer service at…read moreother places regarding the size of my door... The price was perfect ,Installation was quick... Thanks Guys

I have been using this company for 20 years service is always great. Come when they say they will…read more Give reasonable pricing. Do an excellent job, they have rehung my garage door, replaced springs and installed a new garage door opener system. I highly recommend them

GREAT SERVICE. All Around Door & Gate is miles above the rest. Honest, hard working & excellent in…read moreevery aspect. Steve was incredibly helpful and quick to respond. I was very satisfied with the craftsmanship and the price. Highly recommended.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

We have had almost all of our windows replaced by Marvin, and we are so happy with the product. Our…read morehome is warmer and quieter- not to mention the improved look. The Marvin team is professional from top to bottom. We highly recommend Infinity Windows.

Neat, courteous and professional. They placed drop cloths removed their shoes vacuumed the work…read morearea and made sure the windows were clean. Installers Caden and Azklan showed up on time and were respectful of our property and time and worked quickly and efficiently. The windows are well constructed and smudge free. We have used a different company in the past and this company is far superior. They cost a bit more but the quality and value are far superior.