Excellent quality windows and made locally in Ohio. Can customize to the 1/8th", perfect for…read moreremodeling old homes. Cheaper than comparable quality windows at Home Depot and Lowes.

I had some replacement glass cut and a mirror replaced on our medicine cabinet. Excellent service,…read moregreat pricing, very honest.

4 days of scheduled appointments and they don't show up. Every time I call I'm asked for my address…read moreAGAIN. When they don't answer the phone the voicemail is always full. Unfortunately I am relying on this place hired by a landscaper who broke my window. Otherwise I would NEVER use this place. I have never dealt with such an unprofessional company. Michelle should not be in the customer service industry.

These guys are outstanding! I've used them more than 10 times over the past decade on behalf of my…read moreclients. Whether it was replacing fogged glass or repairing 30-year-old Pella wood windows with rotted frames, the work has always been done professionally and at a fair price. Best of all, they show up when they say they will. As for the one-star review, my experience has been completely the opposite.

I had three windows fog up during the winter. Apex came out and gave me a fair price. They were…read moreterrific. The men were pleasant and efficient, came on time and even vacuumed up after themselves. I cannot recommend them enough.

I worked with the owner, Bob, on new window treatments for 3 different rooms. He also provides a…read moreservice to modify existing curtains. I had some custom made curtains in a different room and they didn't fit the other rooms windows, so he cut them down. They only carry Hunter Douglas, but it's a huge selection of options and prices. Location is convenient on Chagrin Blvd and he thankfully has Saturday hours. And the store has many styles and a variety of cord options on display. Bob came out twice to my house to discuss options, bring samples and double check measurements. The cost included installation which was done quickly and efficiently. Bob knows the product line in detail and quickly recommended styles and patterns based on my requirements. He also recommended a cord option that is very slick that I'd never heard of and would have not known to order, but loved it. He's been selling window treatments for over 20 yrs and it shows. He is a professional and a pleasure to work with. He also recommended an alternative to Silhouette shades which looked just like it at a good savings. The only reason I didn't give 5 stars is that as a comparison shopper I wish he carried at least one more line of window treatments than Hunter Douglas.

We had a very positive experience from start to finish. I called and was quickly connected with…read moretheir designer who came to my house. She took the time to listen to our needs and was very knowledgable, patient and helpful. Miles Park Window Treatments had a large selection and within an hour I had chosen several options. They were great about getting me samples, and after we made the final selection the order was placed quickly and efficiently. It was filled quicker than promised and installed by a very prompt, friendly employee. I would absolutely recommend Miles Park Window Treatments!

My dog broke a pane of glass at my house. I didn't have a clue where to get the pane from. I…read morecalled Medina glass and they said absolutely they can help me out. Within three days I had the pain of glass installed and I couldn't have been happier. The glass went in easy as pie. I was happy with the staff as well. Very friendly on the phone e.

Exactly what we wanted. Everyone at Medina glass was great. The guys that installed the glass were…read moreawesome. They kept the work area clean too. We LOVE our shower.

Salesman came out to measure back door. Did not say hello…read moreand complained about how the company couldn't do the job, stating that the cement pad would have to be torn out. Another company, purchased the door and replaced it easy peasy. Rating ZERO

Window wizards! They fix anything and save you thousands of dollArs. Very honest people and easy…read moreto work with.

Nick Mcangus is the consummate installer. Very detailed and very hard working…read more Most pleased with our new windows.

I'm not sure what is wrong with this company. I called and left a voicemail that I am interested in…read morepurchasing a new picture window, no response. A few months later, I went on their website and filled out the online quote request, no response. I'm done here.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.