There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

They are very reliable. It was great service with a smile. It was a smooth ride in both directions.read more

Great communication and wonderful service! Jimmie was amazing - so friendly and accommodating. He…read moremade the whole travel process that much less stressful! Highly recommend and will absolutely use again!

I was really surprised that they only have one reveiw because this experience was GREAT! Jimmie was…read moreprompt and professional and went the extra mile on every level. We landed an hour early and he was already on it and had adjusted the ride accordingly. Would highly highly recommend!

We have used this service numerous times and always a five star service always on time pickupsread more

Professional and courteous dispatch. My driver was early to my pick up location, his vehicle was…read moreclean and well equipped, and he ensured that I was comfortable during my ride. Would definitely utilize this service again.

TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

I've used Nancy and the Chauffeur Ladies numerous times to drive my son from Newark back to college…read morein Poughkeepsie. Nancy is great to communicate with. Couldn't be easier. And I love that this is a women-owned and operated business!

Called this guy to get from Cornwall on Hudson to St. Lukes Hospital in Newburgh and he simply blew…read moreme off saying he didn't want to do it. Literally hung up on me. Awful simply awful service and a worse attitude. I go an Uber instead.

From the owner: Cornwall On Hudson Taxi and Airport Service is a leader in orange county ny transportation…read moreservice. we provide taxi, car, limo,suv and van service to nyc airports and the tri-state area. whether it's a transportation to or from : john f. kennedy (jfk), newark (ewr), laGuardia (lga), mcarthur airport (isp), teterboro (teb) or westchester (hpn) airport, ny Cornwall On Hudson Taxi and Airport Service should be one stop-source for all your taxi and limo service needs. we offer a variety of services

Art was communicative, professional, flexible and on time. His cars and vans were clean and nice…read more Highly recommend.

I used HV Trips for a long distance round trip from Monroe NY to Media PA. We rented the Mercedes…read moreBenz Sprinter, it fit our party of 10 with all of our luggage and groceries comfortably. The van was clean, air-conditioned and Art was professional, helpful and prompt (early actually). I would definitely recommend HV Trips/Art Limo to anyone looking for an excellent car service. I will definitely use them again.

I've used All Family Taxi in the past to go to doctor appointments, etc. Today, however, was by far…read morethe worst. Generally I've had to wait up to 15 minutes for them to come. Today, I was told "be right there" and 20 minutes later when I called to find out how much longer it would be, I was told "I'll send them right now". It became necessary for me told cancel both my doctor appointment and the taxi because of the time AND this is not the first time I had to cancel. They are very unreliable and make you wait long periods of time and cause you to miss appointments, etc. Cannot recommend them at all

All family was a taxi I have used in tbe past. They tried to charge me $30 for a ride 1.5 miles. I…read moreprotested and paid $15. Do not hire without asking for price at time of booking. Driver had no idea where we were going. All in...I will use uber in the future.

Prompt, courteous, all-around great. This is my go-to for airport service in the Hudson Valley.read more

Hudson Valley Airporter provided reliable, timely and friendly service to and from JFK airport (not…read morethe easiest of destinations) in a spacious and comfortable car. A particular shoutout to Annamaria, our driver on both legs of journey.

This company is terrible. I called to confirm the day of my appointment, I was told there was no…read moretrip scheduled for me. I realized he'd told me same excuse for the last booking I'd had with them! I told him I can see the schedule and I was on it. Then he said he had too many trips to take me. So both times GPS Transport canceled at last minute & I missed my n? apology.

This medical transportation company is amazing because they actually pick you up on time and never…read moremake you wait long on return trips. He has clean cars and extremely friendly drivers. His cars don't smell like cigarettes and the drivers speak great English unlike the other one only no Russian. You don't have to worry anymore if their going to pick you up. All around great medical transportation