I have never needed an MRI until now and being i'm claustrophobic I decided to try this place. The…read moretechnician was getting frustrated because i stopped twice. He suggested i take a sedative in the future. compassion is necessary in this field if you have none don't work with people. Office is not good at explaining the test prior to sitting there. fyi i worked in an mri and ct location many years ago and always had compassion for the patients and listened to them

I had an appointment for an MRI. I informed them that I wear a continuous glucose monitor. They…read moreinformed me I would need to remove the monitor prior to having the MRI. I explained that this is a $90 item that once removed cannot be reused. I asked the receptionist to look up the model CGM I used (Abbott Libre Freestyle 3 Plus) to determine if it was safe to wear during an MRI. She saw that it was safe to wear. Unfortunately, the idiot, ignorant, uneducated mutt of a technician still wouldn't do the MRI unless I removed the CGM. The receptionist showed him the information that appeared on the Abbott website, yet he refused to do the MRI when the article CLEARLY STATED THAT THE LIBRE 3 PLUS IS SAFE FOR AN MRI. So, if you are a diabetic wearing this type of CGM find another location. Additionally, if you are willing to have an MRI, or any other imaging done by some lowlife stupid, uneducated, ignorant fool technician, this is the place to go. Otherwise, find another imaging facility that employs knowledgeable staff.

Yes, 5 stars.....for a radiology facility…read more Without getting into too much detail, I work in radiology myself - though am not affiliated with this establishment. I came here on a referral because I wanted to get seen as soon as possible and I'll admit I was also curious to see what the "competition" looked like. What I got was a pleasant surprise. The staff are great - friendly, welcoming, and professional. The waiting room is excellent and comfortable. I didn't wait longer than 5 minutes, but in this waiting room I wouldn't have complained waiting longer. It's like a comfortable waiting room with a table, tv, couch, chairs and the coffee machine. If someone is coming with you and waiting while you are doing your exam, they'll be just fine in this waiting room. I needed an MRI - though they do have CT scans, Ultrasounds, and x-rays here as well. The name "open" can be deceiving to some who are not in the know. Again, I come from radiology and have worked within these modalities, so I know what "open" means, but a claustrophobic person is likely thinking something else. It means essentially that the bore (tube) is wider than the coffin-like MRI machines of the past, which will give a more comfortable fit to some - of course it depends on the exam one is doing. The picture quality is of course very good as a 3T machine will deliver. The room itself is modern looking with a nice video monitor on the ceiling for those doing exams in which their head is out of the machine. The machine was fine and takes great pictures. I would imagine the CT machine as well as the other modalities here have the same basic layout. Everything from the changing room to the exam rooms were clean. When the exam was finished, they gave me a cd of the images after a few minutes (I picked up the report days later). Always important to wait for your images as you never know when they will be needed. They have a parking lot with enough spaces. The hours are up until 7pm, which are convenient for those who work during the day. So while there are facilities, offices, and hospitals that can offer up some of the same of what this place offers, this is a nice option for someone who wants a good service overall that they can depend on. I don't normally comment on such places because I do work in the field, but this was a nice place and I would surely come here again if needed one of these exams.

This place has changed..I left a message during work hours but my call was not returned. When I…read morecalled the front desk receptionist that answers is nasty..does not care and she hangs without explanation.. My MRI report took 4 days to read and was sent out to my doctor on the 5th day only because I asked my doctor to intervene..I would not recommend this location..

Today I went to the facility at 984 N. Broadway in Yonkers for nnual mammogram Screening…read more the receptionist at the front desk was exceptionally polite and helpful. However when the technician Kim came to the reception area she called my name and simply took the paperwork out of my hands. She didn't greet me not even with hello and simply began giving me directions as to what to do and then where to go.She never asked one question about the history that I was asked to fill out which included breast cancer on both sides of my family. I have been to 2 other Hudson Valley radiology Associates and had very good experiences and was Always asked about my medical history. It seems if you're going to be handling someone's Intimate body partsYou might at least say hello.

I visited this location on 4/23/2022 for an MRI of my back. This location was selected due to the…read moreMRI machine being wider (less claustrophobic) than the Tuckahoe location. Check-in was seamless with a polite young lady at the desk in a clean and empty waiting area. I was quickly moved to the back where I changed into a gown and securely stored my belongings during the procedure. Stephanie the tech greeted me and explained everything to me. She was very patient and pleasant during my slight panic attack. She gave me what I called a panic button and eye mask to rest my eyes as I was shutting them tightly trying to get through the procedure. Her voice was calming and reassuring when she checked in and said how many minutes were left. Thanks to her I was able to successfully complete the procedure. Thank you Stephanie!

This Place is AMAZING. As soon as you walk in you sense the warmth welcome. Service is beyond…read moreExcellent from reception area to sono room to check out. The sono room is very spacious with a huge Flat Screen TV, big couch and chair; I was in the room with my husband, 2 kids, mother and mother-in-law with room for more. I am 30 weeks pregnant with baby number 3 and I've done 3D/4D sonograms in other places with my 2 other pregnancies and If I have a 4th I would most definitely come back to Memorable Moments. My Most Memorable Moment during our session that I will never forget is How Interactive it was for my Boys, They Loved and Enjoyed watching their little brother.

The place is AMAZING. It is so quite and relaxing atmosphere and very friendly staff…read more I would recommend highly recommend. So all you ladies if your looking to get a beautiful image of your baby Memorable Moments 3D/4D imaging is the place to go.

Amazing staff! After a terrible experience in a "open mri" I found myself searching for alternative…read moremethods to getting this diagnostic procedure done. I was overjoyed to learn about "stand-up mri" from a friend. Within 4 days, I was able to be seen. Check-in and paperwork was a flash. My appt was scheduled for 10 and I was in promptly at 10am. Staff and management were kind and professional. I would highly recommend this office and in particular, this type of MRI to everyone. Most ideal for those who suffer from claustrophobia. Note: the seat can feel slightly restrictive. Your arms will be touching the walls on the side, but you are completely in a upright seated position, with open space in front and a TV to watch during your time. Lockers are available for your belongings. I didn't have to change from my clothing. My MRI was for my lower back.

Loved how quickly my son could be seen. No appointment needed for X-rays. They took our insurance,…read moreregistered him, scanned him, and had a CD with a copy of the scans completed in ~20 minutes. The radiologist helped my son to feel welcome and comfortable and permitted me to sit outside as he was scanned. If there is one area of improvement is to clearly indicate that the imaging center is located at the back of the building. We parked at the front of the building and was redirected to walk around outside to the back. If someone who was dropped off was in serious pain, this would have been an uncomfortable walk.

DO NOT USE THIS FACILITY Went for Dx bone density scan,…read morewhich I have been doing periodically most of my adult life on the advice of my dr. Because of an underlying issue I have, it allegedly was very difficult for the tech to access whatever she needed to scan, at which time she continually complained & blamed my condition for causing her difficulties & inability. Not only was she incompetent, she was also EXTREMELY insensitive & cruel. NEVER USE THIS Facility !!!They are a disgrace & the BONE DENSITY tech ( older woman with resting bitch face) should be retrained or replaced.

Went yesterday for a Dexa scan and even though I was laying still the tech who smelled faintly of…read morecigarets could not get and image. I have both afib and asthma. Also the dr wrote the order for hip scan and I have two hip replacements. I felt victimized and demoralized.

My husband and I made an appointment here in my third trimester a few weeks ago. We were super…read moreexcited to be welcoming a little boy and eager to get a glimpse of his face! I'm giving them five stars because the scheduling was super easy and flexible online. I rescheduled multiple times with no issues and the staff was friendly. Unfortunately we could not get a good photo of our son's face on our first visit. His umbilical cord was blocking his face. They were nice enough to reschedule us again at no charge two weeks later. However, we had the same issue with his foot blocking his face on the second visit. Our tech was kind enough to offer us a third visit but at that point I had given up. Understandably there is no refund in this situation. We just had bad luck but the experience itself was still pleasant and the place is very clean and nicely decorated. I recommend this place just be mindful that the position of your baby may not be the best for a good picture.

Absolutely loved out experience here. Due to COVID the hospital has not let anyone other than my…read morehusband to attend the sonograms and this was a perfect way for the kids to see their baby sister before she is born. The tech took soo many pictures and answered ALL of my 6yr old questions! Definitely coming back with the next pregnancy

Don't be duped by the website. Larger core? NO Patient centric? NO...Nothing mentioned on the site…read morewas offered when I was there. Total sham. Do not go.

First time coming to Hudson Valley Radiology. At first my appointment was set for the Yonkers…read morelocation but I was called and asked if I could move to the Tuckahoe location because the tech at Yonkers got sick. So needing my CAT scan I opted for the Tuckahoe location. So it's in a nice location: not sure if they have a parking lot or garage for guest but I ended up parking in the street. Which was fine because I was right in front of the building. You call them to let them know you're outside and they let you know when to Come in for COVID reasoning. The lady at the front desk already had my paper work ready. All I had to do was verify my paper work and initial. I was in the waiting room. They had guard shields between all the chairs so you weren't in close contact with anyone. It wasn't a long wait which was nice. And then once I was called in a nice lady who was the tech walked me to the room to get my scans. She was very kind and generous. And then she walked me out and I was done. Overall it was a nice experience. Only thing I would recommend is turning on the lights in the hall and in the waiting room cause it was kind of dark and felt a bit weird.

Had services performed here previously, without issue. For my most recent mammogram, I asked…read morespecifically whether services listed on my Rx were covered under my insurance before scheduling appointment. Receptionist checked my insurance and assured me services were covered. On day of appointment I presented my Rx from primary care physician specifying 2 services (mammogram and ultrasound). Imagine my surprise several weeks later when I received a bill for 3 services, one of which was never performed. I'll be reporting these deceptive practices to NYS Insurance Board. Fortunately I have means to pay the outstanding bill, but it's unconscionable that they bill for services not requested and not provided.