TLDR: I've had multiple good experiences with warranty repairs here, despite me being hard to impress, and preferring to do my own work. I would recommend them to anyone who needs their Subaru serviced. I bought a new 2022 Outback Wilderness at a different dealership a couple hours away. Since then, I've had many issues with the vehicle, mostly relating to poor assembly quality. I had most of these issues fixed at other dealerships, and each time it took multiple days and trips to the service department. Sometimes they "could not duplicate", other times they did sub-par work and required subsequent trips to fix their mistakes. I got tired of dealing with this process every couple of months when something new went wrong. Enter Huebner Subaru. My mom had an issue with the same dealership I was using while having her 2020 outback serviced. She complained to SOA, who gave her a credit and recommended she try Huebner Subaru next time she needed service. She was satisfied with her experience, and recommended I also try them next time I have an issue. Well, about a year ago my Outback developed an exhaust rattle at idle (which I figured was a heat shield). I let it go a few months because I didn't feel like taking the time to make many trips to the dealership, only for them to not be able to duplicate. I finally got annoyed enough with the rattle to try to get it repaired under warranty. I took it to Huebner for the first time. Within about an hour, the service advisor came back in and told me they determined it was actually the muffler, which was defective. Unfortunately that isn't a part that they stock, so they had to order one. Once that arrived, I went back in and they had it installed in about an hour. I was pleasantly surprised they were able to diagnose and fix the issue as quickly as they did. Fast forward another 6 or so months, and I notice what sounds like a wheel bearing going bad, along with about a 2-4MPG reduction in fuel economy. I made another appointment, took it in, and explained to the service advisor which corner I thought was going out. He got back to me about 45 minutes later saying they were able to determine it was actually the opposite side of the rear from where I suspected, and that they were going to go ahead and replace it under warranty that visit. Another 40 minutes and I'm on my way. An hour and 25 minutes to diagnose and replace a wheel bearing is a lot better than I would've expected from my previous dealership! Additionally, they haven't tried to sell unnecessary services to either my mom or I at any point. This is the first time I've felt obligated to write a positive review for a car dealership (especially their service department), but I feel they deserve it! read more

I've dealt a lot with many different dealerships, and I have to say that these guys are the real deal. I needed an AWD car for my job, and after searching around, I found a few Imprezas that fit what I was looking for.I could have gone anywhere in Ohio (or anywhere at all for that matter), but after seeing that Huebner had almost 5 stars on various review pages, I made my first stop in Carrollton. I didn't need to go any further. The sales team was exemplary in the knowledge of their product, understood what I NEEDED, and also what I WANTED. My financing options were laid out clearly, and everything was very transparent. We worked through several scenarios with down payments etc, and there wasn't the slightest bit of disappointment or pushback from anyone even though the dealership had, at that point, closed two hours ago. They are extremely accommodating, and will without hesitation go the extra mile to earn your business. Carrollton might not be close, but it's worth the drive. PS they let me test drive the STi and that was awesome, so there's that too. read more

Awful experience. Two month transaction. Poor communication. Car was filthy. Garbage and crap under all seats. Beige leather was dirty. The large amount of money we spent, they couldn't ship us a clean vehicle. No stars. Absolutely worst experience in our thirty years of purchasing vehicles. read more

Would never recommend Huebner to anyone! Stay away!. They never call back. They do not put the customer first and I should have went with my instinct. If my son wasn't at the end of his lease and in a hurry, I would have moved on. I should have listened to the poor reviews on their service department, but I thought I wouldn't have to deal with service much with a Subaru. The Crosstrek began having a banging sound under the hood the first day he took it home. We got the run around and ignored until my son called the service department, only to be treated like a second class citizen and a piece of dirt on the ground. He was told he can't come in for a month! We should be taking this car back to the dealership, not dealing with being treated like trash. We just purchased a 2016 vehicle and then thrown out like we mean nothing. I emailed the manager and received nothing back. I did receive a call from the salesmen we bought from and he acted like he was doing ME a favor by getting me into service sooner and quite rude as well. Unbelievable. I have never been treated like this before. And we were made to wait 3 hours to sign paperwork after we had an appointment set. read more

I worked with Jackie De Witt to purchase​ my new car and it couldn't have been a better experience! The sales manager, Brad Salisbury, offered me $1,000 more on my trade-in than a different dealership which made my purchase possible. They were happy to stay over an hour past closing and even filled up the tank without asking. Adam Ketchum made the paperwork quick and easy without pressure to buy extended warranties​. If you live in Pittsburgh, it's definitely​ worth the drive considering their great deals and customer service. read more