Avoid this store. Horrible customer service. When Ken was the manager this store was top notch…read more The new management does not care and does not want your business. The culture in the store has changed. Stay away.

Dunnavant Ace hardware was a great choice! We went there to pick up a particular Meat Church…read moreseasoning that wasn't carried anywhere else. Staff was very helpful and friendly! After I grabbed the seasoning, I took a stroll around the store. Plenty of Stihl power tools and needed hardware. Lots of smokers and grills. My wife loved the choices of spices and specialty cooking gear. Great local hardware store! Will be back when I am in the area!

We prefer this Ace location over the big box home improvement stores…read more Not only is Ace closer and easily accessible but the staff is much more friendly and helpful. Most of the time they have exactly what we need and without fail there seems to always be someone available to help you find it as soon as you walk in the door without the endless searching on your own. My wife is happy to go here when we are in the middle of a project and realize we need more of or are missing something that we need to finish instead of having to stop and go elsewhere myself.

I really like this newer location. The staff here are helpful and very friendly. I can't forget…read moreknowledgeable as well! This is a smaller hardware store but the inventory consists of many options for home improvement projects, etc. Pricing is fair and competitive.

Small‑town folks with top‑notch customer service. I always enjoy stopping by and chatting with the…read moreteam. I've been coming to this store for well over a decade--easily a couple dozen visits--and every experience has been great. They hire local people who are genuinely wonderful, and they consistently support local schools, businesses, and the community. As of 1/25/26, their rating sits at 3.8, but the low scores pulling it down are from users who appear to live out of state. I'd take those reviews with a grain of salt.

Five Stars - Always a Great Experience!…read more I've been to Helena Hardware several times now, and every single time I walk in, I'm greeted with friendly, genuine service. The staff truly makes you feel like family--which is something you just don't get at big box stores. Anytime I've had trouble finding something, someone is always quick to help and knows exactly where to point me. And when I'm not sure which product is best for a project, they don't just give you a vague answer--they actually know their stuff and give solid recommendations. I also love that it's family-owned. It's so much more convenient than driving out of town to shop at a giant chain store. This is exactly the kind of local business that deserves our support. Helena Hardware is a gem of a store--and I'm grateful it's right here in town.

Huge selection on site and many more that can be received quickly. Very knowledgeable and helpful…read morestaff. Highly recommended if you want personal and professional assistance in your flooring projects.

The only reason I gave this two stars is because they have a good selection. But their customer…read moreservice reception guy, had no knowledge of anything, couldn't even get up to show where items were, said there was no one to help with tiles, faucets or even finding the marble slab I wanted to look at. You are on your own! He couldn't of given a care about safety in the warehouse or anything. Horrible help! Glad there is close competition in the area, cause they made a large sale today!! And we're very helpful and hands on.

If your kitchen sucks, and you're tired of that, head on down to Williams Sonoma and let the fancy…read morecookware vibes wash over you and change your life. The kinds of pots and pans that when you hold them you get a sense of your own mortality because it is apparent that they will last longer than you will. All the little cheese knives and wine decanters that a rich old lady could dream of. A butter crock? A festive baking dish? That one weird looking utensil that know one knows what it's for? They've got it all. A space that is brightly lit, with products in every direction and people running around everywhere but that somehow still feels cozy and imparts a feeling of aspiration toward culinary greatness on the entrant. You will visualize yourself standing over a brightly colored Dutch oven full of perfectly braised shortribs with the wind at your back on a temperate day in the spring. If you get some kitchenwares at this place, when a lot of people come to your house, at least one of them will be like, "Oh I love this thing where did you get it?" You can then say to them, "Williams Sonoma they have some great sales you should go". You deserve good skillets and such. Treat yourself. You'll only regret the purchase for a day or so, you'll have the skillet forever. Go to Williams Sonoma and make all your kitchen dreams come true.

What an exceptional first time visit for me! If you even have an inkling of interest in cooking you…read morewill adore this store! Come here for your Christmas shopping needs. They have a range of priced items from stocking stuffers to "whole paycheck" priced items. All of the items feel quality made. I was asked if I needed help no less than 10 times in my visit by friendly and happy employees. If you want your gifts wrapped they will charge a $8.50 donation to a charity.

I was in here a few days ago looking for a specific type of floor lamp with shelves. When my…read morehusband and I walked in, an employee greeted us and asked if we needed any help. My husband responded that we did and asked where the lamps were located. The employee pointed it out to us. Well, my husband and I didn't follow directions well because we ended walking pass the lamps. We were talking to each other about how we couldn't find the lamps when the employee from earlier walked up to us and said, "I noticed you didn't find the lamps. Let me walk you to the area." The employee proceed to walk us to the lamp area. They did not have what I was looking for, but I appreciate that gentleman for following through with making sure we were in the right area to look for what we wanted. Because of that great customer service, I would come back here to find something else I needed.

The smell in here was so strong that it gives you headache. They need to ease up on the home…read morefragrance here. It is very cluttered in here as well. You can find a lot of stuff in here but I didn't last long because of the overwhelming smell of air freshener. I like when stores put clearance outside makes it easier to shift through.

I've been to a share of tractor supply's and all have excellent customer service . But the service…read moreat the one on Gardendale is always with a smile and how can I help greeting. They will walk with you to help you find what you need and always be willing to help load your vehicle. They have the best prices than the big box home stores and the quality is guaranteed in my opinion. I can't rave enough about this store and the many others just like it when it comes to service with a smile.

I've honestly never heard of one of these stores till the day my dad took me to both the Tractor…read moreSupply in Jasper and this one in Gardendale. The one in Jasper sells way more items for dogs. It makes you feel like you were at a pet store mainly. I didn't see quite as many items for dogs here but they did have some clever chew toys. This location seemed to have mainly farm equipment and off road vehicles. Since we found the majority of the items we needed at the Jasper location already, all we bought was oil here.

Upon arrival, I was greeted with a warm hello, how you doing today? Friendly customer service is…read morestill alive y'all and it can be found at Southeastern Salvage. This was my first visit and I was definitely impressed with the large selection of home decor both inside and out. Really unique pieces of furniture, art, rugs and appliances. The prices were in line with some of the other large decor warehouses, but also cheaper than the more high end designer warehouses or stores. Same quality but maybe a little dusty. I will definitely be returning to this warehouse for my home decor needs. By the way, they have all your flooring needs, as well.

I had a good experience overall. The service was nice and professional, the staff were respectful…read moreand helpful, and everything was handled smoothly. I appreciate the effort and would recommend it to others.