I've seen a lot of Doctors and Dr Munro is hands down the best provider I've had. Dr Munro is…read moreabsolutely the best. I had cancer and also have it again and Dr Munro was/is always there for me. He is kind, considerate,caring, professional and has much empathy. He listens when I need to talk, sends me wherever I need to go. I had a meltdown and called the office and they asked him if he could squeeze me in and he said of course. He doesn't even mind my crazy. I wouldn't ever see anyone else. I hope he is my Doctor for the rest of my life, because I don't want to start over with someone else. I'm not sure I'd be here if it weren't for Dr Munro. I also see Kim, the therapist and she is wonderful, she listens, talks things out with me. She's the best. I also want to say that Diana (Dr Munro's nurse and Amy the other nurse are so kind and thoughtful. Bailey Webb treats my son and husband and she has always been helpful. The girls at the front desk are always pleasant and professional. I absolutely love this office and I hope it never changes. Sometimes you get what you get by the attitude you present, if you go in all crabby and demanding, you're probably not gonna get the best care you want, they will try, but you won't think it was. So, go in with knowing that they are human and so have bad days, probably because of a difficult patient... so try and give them a break or a second chance.

Unprofessional and rude! We tried many times and to get documentation from Dr. Munro and the clinic…read moreto get paperwork in a timely manner which was not done when needed and we requested to speak with the clinic manager on numerous occasions by email, voicemails and other means which never happened and no call from them. Dr Munro kept asking for visits to have paperwork filled out that we needed and charged our insurance when the specific paperwork was not sent over until multiple emails and calls were made to only be placed on hold for over 5 minutes each time and no one would answer and then calling back to be placed on hold even when told no when asked to hold and that I didn't want to be placed on hold and Bree would place me on hold anyways. I sent an email and left a voicemail for Dr. Munros nurse to call me back as we just needed confirmation that the doctors were sent and the fax confirmation with information and documents sent directly to us. That wad finally done 2 days after my 3rd visit by Dr. Monroe as he called us back hours later as he was just now faxing over the information information that we needed and that was two days after our appointment with him to get the exact documentation. Nothing like milking our insurance company for unnecessary visits. And then the doctor wants to terminate our relationship because they couldn't follow through with getting the documentation sent over when we originally had our visits! We never received a phone call from the clinic manager or clinic Director as we requested this numerous times by emails and calls to get this issue resolved and to get feedback. The nurse should've sent the information over the day of the appointment which never happened. The doctor was sending it two days later when we finally got a phone call from him!! the only thing that Monroe wanted to do for long Covid say to drink enough water, eat well and get enough sleep. seriously?! no other treatment is available out there for this?? this clinic will be one that I tell everybody to stay away from! If you're seeking Long Covid treatment, this is not the doctor that you want to see! They don't follow through with the things as they should in a timely manner and the only treatment they recommend is what a normal physician would recommend. Ridiculous! And to say that I was abusive to staff to say "No" to being placed on hold is a lie!! I terminate my relationship with Dr. Munro as he is not someone I would recommend to anybody and exaggerated the truth to what really happened and is only covering for his nurse not doing her job to send what I needed over on Monday when I had my appointment as that wasn't done even by Wednesday when I sent emails and then started calling. Why would I want to continue to see somebody that doesn't take care of my needs as a customer for a service that I have paid for. Possibly insurance fraud? 3 visits for paperwork seems a bit extreme... and to get the correct paperwork? Sounds a little excessive to me!! If I could give them a -5 stars, I would!!

I have been Dr DeFrancisco's patient since 1998. Up to now he is my primary care physician. I have…read morebeen very appreciative of his medical expertise and personal concerns of my health and welfare ever since. He is personable and willing to spend more time with me when I have questions and concerns about my health on every visit with him at the clinic. Within a day or 2 he responds to my call or request for a new or refill my prescriptions. When my wife's primary care physician retired 10 yrs ago, I recommended to her to sign up with Dr. DeFrancisco as a new patient. Dr accepted her as a new patient with no problem. She is very satisfied wih him. It's now year end of 2021 and both of us are still his patients with out any complaints. He takes care of us. We are grateful for his medical expertise. He is an excellent Dr. Also his staff Nurse, Jennifer is great. Thank you Dr Defrancisco and Nurse Jennifer. My wife and I wish you both Happy Holidays and a Prosperous upcoming New Year 2022. Be SAFE.

He has been my husband's Primary Care Physician. We sure can't believe how he is being treated! My…read morehusband has been in the hospital for 3 days and Dr. Defransisco won't even return any of our several calls to his office! Meanwhile he has been in pain and suffering! Finally when someone from the office did call us she was very rude and we were told that he would need to find a new doctor since Dr. Defransisco doesn't do rounds at the hospital that we are at! Period! No referrals..nothing! He is a disgrace to his practice! It sure would've been nice to know this information much earlier. What a terrible experience! I warn anyone that is considering putting your life in his hands...he just might turn his back on you when you need him most. We will be filing a report with the Iowa Methodist Administration!

I have been seeing Dr. Dornbier since 2010 and will continue as long as he continues working. He…read moreis knowledgeable, always asks about concerns, listens and gives honest medical opinions and suggestions. The staff members have always been very pleasant and kind. The receptionist at the West Des Moines office always greets cheerfully. The nurses (and Dr. Dornbier) engage in everyday conversation which makes one feel like a person rather than a patient. I would recommend this office to anyone that prefers professionalism, directness with personality thrown in.

Great doctors and staff for the most part, with a few exceptions. The number one office for high…read morerisk pregnancies. The worst thing about this office is the wait time!!!!!! It is extremely frustrating!!! After going here for 10 years and 2 pregnancies, I have never been seen on time. If you can be the first appointment of the day (scheduled months in advance) you won't have a problem but as the day goes on it gets worse! I usually wait 10-45 minutes past my scheduled appointment. This is my only complaint about this office otherwise it is amazing!! I went to go get a birth control shot last week, after waiting 35 minutes (in the waiting room) I found out they didn't have the proper paper work so I had to leave with nothing. It was frustrating about waiting so long to get nothing.

Dr. Megan and Dr. Adam are the best chiropractors I have ever worked with! I have a very hectic job…read more as a member of the Iowa Army National Guard, that prevents me from coming in on regularly scheduled times. The fact that they have been willing to work with me and have been so flexible is amazing! Their approach to the art and science of chiropractic care is also top notch. People I have worked with in the past simply adjust my back the same way every time. Dr. Adam ensures that every time I receive an adjustment, it is for the overall purpose of healing my back and my pain instead of just relieving it temporarily. Their place of business is also excellent, clean, welcoming and relaxing. I never feel rushed and always have great conversations with them while I receive my treatment. I would highly recommend these talented professionals!

Great place. They are more interested in my overall health and wellness than just getting me in for…read morean appointment and then trying to sell me supplements and a special pillow. Love working with Dr. Meg and Dr. Adam.

My problems got dismissed. Got told I was too young and shouldn't of been sad about having my…read moremiscarriages. The doctors exact word were "at least you had the chance of getting pregnant" They are completely unprofessional. The only person I liked was the woman at the front desk. As the nurse left the room, I heard her tell someone "you know how the young ones are. always lying and their story changes" I walked out. will never be back. I would leave 0 stars if I could.

Been going to this office for the last 6 years. Shannon Bennett is the main reason I go, she is…read morephenomenal at her job. She takes her time explaining procedures and why continual care is important for women. If you're looking for a new OB/GYN, I strongly recommend this office.

Excellent quality of care, attention to detail, and thorough understanding of muscles, nerves, and…read morejoints. Best chiropractor I've been to and happy to support a provider owned small business!

Dr. Lisa Bates is so attentive and really listens to understand the problems you're having when you…read morecome in. She does an amazing job of adjusting my neck and back without being too jarring and rough. My entire family sees Dr. Bates.

The doctors are nice. They seem like they care to help kids. Some of the receptionist are rude but…read morethe doctors more then make up for them.

Dr. Michael Davis is absolutely the BEST at his job. I went in today to get adjusted because I just…read moreknew something was off. I work out quite a bit and just knew I was not in alignment. He confirmed what I was feeling and had me fixed up in no time. He explained everything he was doing and WHY he was doing it. I left feeling great and will definitely be back. I HIGHLY recommend Dr. Davis, you won't be disappointed. He's AMAZING!!!! - Paula Bell

Absolutely great! Really listens to your needs. Dr. Davis takes the time to teach stretches you can…read moreuse at home to make the treatments last and improve your overall health.