This is a fraudulent instytucion that needs to be closed.After collecting your $$$they are…read moreneglecting the death body and their families. My battle for my husband body last almost 2 months.They did not tell us where he is going to be cremated.Did not pic up the body for 5 days living to the family that they did,but hospital keeps calling and asking why my husband's body is not being picked up? They did not fulfill their obligations.Liying,deceiving, disrespecting Please God forbid do not go with them.They cause my health to decline and lots of stress for the whole family. There actions were not only fraudulent but criminal as well,by falsifying documents as well.Please do not trust this gang of $$$hungry people.

Were very professional and explained everything that was to happen. Very calming if needed.read more

dawned on me about three days into hospice what the outcome would be and although i had counselled…read morethousands on the same thing had no idea what to do when i found my family member not alive anymore. called Todd and a few others to get prices and details on what service i would need to purchase. Todd came in with the best price but also told me how to save even more, had to do a lot of the leg work myself but that was part of the goal. he enabled my mother to have a dignified transition without a lot of the added-on costs of unneeded services. todd was at least 40% cheaper in initial package costs, he was compassionate and when i needed him he was there for me and my family member.

I wouldn't use this service again if my cat died. My mother died in June and was cremated. My…read morefather passed in Aug. and was buried at the National Cemetary in Spanish Fort. On the day of my dad's burial, I asked if Todd had put my mom's remains in the casket with my dad. He told me he didn't have my mom's remains. After talking to my brother, he told me he had handed her remains to Todd personally. I told Todd this and he wanted my brother to look in his car to see if they were still there. I told him NO he had them. He then looked again and discovered they were in a Cabinet, that his wife had put them in there by mistake. Then he messed up the address for my dad's death certificate and it took 8 weeks to get. My brother set up an appointment with him to pick up the certificates after Todd had supposedly fixed the problem. When my brother arrived at Todd's office, Todd was late and asked my brother "Can I help you?", to which my brother said, "I talked to you on the phone and made an appointment to pick up my father's death certificates 15 mins ago". Todd did NOT have the certificates and my brother had to go to the health department office and get the situation straightened out himself. Needless to say an all-around bad experience with Todd Cason.

This past weekend my father in law was memorialized at Lovetts Chapel. Their staff was incredible…read more They worked with us and was very kind and understanding. After reading their history I was very impressed. Excellent Customer Service and reasonably priced! I recommend!

Would like to thank Lovetts for help with planning my sister home going for their kindness,…read moreprofessionally help also this not the first time they helped my family years ago I highly recommend Lovetts .Valeria Brown,Thanks you!!!!

Lost my Mom and Dad in a 9 month period. Used Ascension for both. I highly recommend them. They…read morewere all very professional and kind.

Robert thank you for everything. You and your staff were amazing to my family. Your…read moreprofessionalism and compassion was amazing. My family and I will never forget it. Thank you for everything. Sincerely, The Crabtree and Harvey families

Very well kept. My PawPaw and Nee Naw are buried here. I've been to several memorial services here…read moreand they are always very nice. Not much to say about a cemetery.

Professionally the cemetery services were well done. Grave, setting the area up for the grave side…read moreservice, selection and arrangements of the marker etc. explaining the various details expenses etc. all very proper. The problem is the funeral home is a separate business from the cemetery so it is difficult to figure out the validity of charges. The total charges for my mom's funeral totaled over $17,000 well over the national average. But, since the cemetery is a not for profit I can only assume the funeral home charges of over $10,500 were excessive. My recommendation is get the general price list from different funeral homes prior to the individual's demise and make a selection. Getting a case of sticker shock while your grieving makes the process even more difficult than it should be. I do know funerary merchandise and services have a high profit margin that I can't find information on. Good luck with your funeral and understand that the funeral industry will charge what ever the market will bear and regulatory oversight is concerned with billing practices, transport, disposition and handling of the remains not with profit margins.

Mr Phillips, it's a shame that you responded to my review the way you did. I did receive a phone…read morecall from you which I appreciated. It explained a lot. I planned on leaving a comment about how appreciative I was that you called and explained what was going on within your own company once I got my refund. It was going to be positive but now I can't do that. First of all I haven't received my refund yet. It's coming through snail mail so I'm sure I will get it in about a month or so right Mr. Phillips? Second I have been trying to get my mother's date of death on the headstone for quite some time now. I went through the cemetery first for over 2 years trying to get this done and now your company for at least 7 months. How dare you act like I'm a bad person because I could not afford to have the date added until I started this venture and have been trying for years to get this done. And I did not expect you to jump me to the head of the line. It's been 7 months since I paid you so I at least expected it to be done by now. It's not been raining there for 7 months straight. You admitted that you didn't know anything about my request which I felt bad about but you admitted your staff wasn't exactly the greatest and you had to "change your staff" (that means fire them because they were incompetent or "crooks" stealing your clients money). I truly believed you were a Christian as you said you were but I'm not so sure now. Christian people don't try to retaliate because they don't like what you said. Christian's forgive and help. My mother was a Christian and she always helped people from the goodness of her heart. I'm disappointed in you Mr Phillips. After talking with you I thought you were sincere. Clearly not.

I paid for headstones back in 2021 for my mother and grandmother. They still have not been laid…read more For years they told me that there was a granite shortage, but they didn't say that before taking my money. Then in the summer of 2023 they let me know that they had granite and would get on things right away. It is now April 2024 and the headstones have not been laid and Philips has not answered my phone calls or e-mails since then. Way to elongate the grieving process for me...

A beautiful location and well maintained. The staff is very helpful and friendly. My dad is…read moreinterred here, and my mother will join him upon passing. Thank you, Alabama, for taking care of Veterans.

My wife and I toured the place and found it dignified and peaceful. A place to be with fellow…read moreveterans. With both small mausoleums and grave sites. My brother-in-law passed a few weeks ago, and his ashes will be placed there in the coming weeks. As a veteran myself, my wife asked me if I would like to be placed there and I said yes.