We buried my uncle this week. Gary Simms and Jessie were very professional and considerate. They…read moremade this hard time easy to get through and were willing to go way beyond than they needed too. The service was very beautiful and we couldn't have done it without them.

I give Absolutely NO rating this place is HORRIBLE. No care in the world of loss of loved one or…read moreconsideration towards communication with regards to families loss. Unexpected Disappointment in demeanor of the handling of the entire families wishes and they went with what they thought should happen. COVID RUINED this company financially and personally.

I recently had my funeral service held here for my son and everything from the reception to the…read morewarm welcome was nothing but exceptional. I had invited at least 45 people to attend the funeral, and for a large portion of the service, it went smoothly and as intended. It was only until my ex wife arrived that everything started to go downhill. Being the petty ex-partner she was, she came with hellfire and brimstone following behind her. As soon as she arrived, she began throwing accusations at me and my guests that my son was not dead, and instead, was claiming that we were holding her husband hostage within the coffin in the middle of the room. We all collectively laughed at her, brushing off her incoherent screeching as nothing more than delusion. When she began using the cake knife as a weapon, and the punch bowl ladle as a makeshift blunt object, the staff promptly called in their bouncer "Jaquan" to deal with the situation. Police were immediately called, and dragged the demented woman away from the premise. We soon all raised a toast to my son as he was lowered into his grave, ignoring the desperate and aggressive pounding coming from inside the coffin. Overall, I was very pleased with my time here at Hughes Funeral Home and Crematory, and would recommend their wonderful services for any untimely passing of any friend or family member you may have.

If I could give the zero stars I would. I unexpectedly lost my beloved husband July 23. He died…read moreof a head injury from a fall at home. He was sent to the coroner for autopsy. I was not allowed to see him at all. Finally he was released to the funeral home. We were planning to have have him cremated per his wishes. The people at the funeral home gave us an "appointment" that we could see his body. When my daughter and granddaughter, and I arrived, I was desperate to see him. I was told no, we had time do the paperwork first. She meant pay. She seemed to be intentionally stalling and dragging out the paperwork. I got very upset because all I could think about was telling my beloved husband goodbye and that I loved him one last time. She walked out and told me that she couldn't deal with me. Well, I'm sorry but the hurt feelings could have been avoided if she had just let us see him FIRST. Then, when the paperwork was finally finished, she told us we had 10 minutes. I told her that the man told us over the phone 15 to 20 minutes. It was for "ID only". She pushed a paper across the table and told me to look right there as she pointed, this is the policy. I just burst into tears. She led us back to the room where he lay and let us in. We stayed with him for a while, said our goodbyes and then we left. Losing your mate if 36 years, unexpectedly, to a horrible accident, and having him taken away to the coroner is awful enough but to be treated like we were at this funeral home, no compassion at all for the newly widowed wife or family. I wish we had never even heard the name Hughes funeral home. I strongly recommend people, that you start planning now and avoid this funeral home. My husband and I were new to the area and had no idea. When you are in a business where people are devastated by the loss of a loved one, you dont add to the pain which these people did.

We were shown nothing but compassion and kindness while making arrangements for an infant funeral…read more Everyone was helpful and the service was beautiful. The staff kept me informed through it all and I appreciated all of their assistance during a very difficult time.

As nice as you can expect for the troubling circumstances…read more They have a lovely little memory garden (columbarium garden, dedicated memorial areas for those cremated) with plants and memorial markers. The site has a small service hall with pew type seating and an on site crematorium. Treated our passed family member with dignity and answered all of our questions on how to proceed. These are very hard times and we found this location an empathetic end of life solution provider.

This past weekend my father in law was memorialized at Lovetts Chapel. Their staff was incredible…read more They worked with us and was very kind and understanding. After reading their history I was very impressed. Excellent Customer Service and reasonably priced! I recommend!

Would like to thank Lovetts for help with planning my sister home going for their kindness,…read moreprofessionally help also this not the first time they helped my family years ago I highly recommend Lovetts .Valeria Brown,Thanks you!!!!

A beautiful location and well maintained. The staff is very helpful and friendly. My dad is…read moreinterred here, and my mother will join him upon passing. Thank you, Alabama, for taking care of Veterans.

My wife and I toured the place and found it dignified and peaceful. A place to be with fellow…read moreveterans. With both small mausoleums and grave sites. My brother-in-law passed a few weeks ago, and his ashes will be placed there in the coming weeks. As a veteran myself, my wife asked me if I would like to be placed there and I said yes.

Mr Phillips, it's a shame that you responded to my review the way you did. I did receive a phone…read morecall from you which I appreciated. It explained a lot. I planned on leaving a comment about how appreciative I was that you called and explained what was going on within your own company once I got my refund. It was going to be positive but now I can't do that. First of all I haven't received my refund yet. It's coming through snail mail so I'm sure I will get it in about a month or so right Mr. Phillips? Second I have been trying to get my mother's date of death on the headstone for quite some time now. I went through the cemetery first for over 2 years trying to get this done and now your company for at least 7 months. How dare you act like I'm a bad person because I could not afford to have the date added until I started this venture and have been trying for years to get this done. And I did not expect you to jump me to the head of the line. It's been 7 months since I paid you so I at least expected it to be done by now. It's not been raining there for 7 months straight. You admitted that you didn't know anything about my request which I felt bad about but you admitted your staff wasn't exactly the greatest and you had to "change your staff" (that means fire them because they were incompetent or "crooks" stealing your clients money). I truly believed you were a Christian as you said you were but I'm not so sure now. Christian people don't try to retaliate because they don't like what you said. Christian's forgive and help. My mother was a Christian and she always helped people from the goodness of her heart. I'm disappointed in you Mr Phillips. After talking with you I thought you were sincere. Clearly not.

I paid for headstones back in 2021 for my mother and grandmother. They still have not been laid…read more For years they told me that there was a granite shortage, but they didn't say that before taking my money. Then in the summer of 2023 they let me know that they had granite and would get on things right away. It is now April 2024 and the headstones have not been laid and Philips has not answered my phone calls or e-mails since then. Way to elongate the grieving process for me...

Very well kept. My PawPaw and Nee Naw are buried here. I've been to several memorial services here…read moreand they are always very nice. Not much to say about a cemetery.

Professionally the cemetery services were well done. Grave, setting the area up for the grave side…read moreservice, selection and arrangements of the marker etc. explaining the various details expenses etc. all very proper. The problem is the funeral home is a separate business from the cemetery so it is difficult to figure out the validity of charges. The total charges for my mom's funeral totaled over $17,000 well over the national average. But, since the cemetery is a not for profit I can only assume the funeral home charges of over $10,500 were excessive. My recommendation is get the general price list from different funeral homes prior to the individual's demise and make a selection. Getting a case of sticker shock while your grieving makes the process even more difficult than it should be. I do know funerary merchandise and services have a high profit margin that I can't find information on. Good luck with your funeral and understand that the funeral industry will charge what ever the market will bear and regulatory oversight is concerned with billing practices, transport, disposition and handling of the remains not with profit margins.

Very Professional and respectful to family during a difficult time. Top Notch!read more

Quite recently, my dear cousin passed away at the young age of 34 after a heroic battle with…read morecancer. I was so numb at the time that I barely recall my observations of the Norris Funeral Home as I attended her funeral. The facility, although not new, was very well cared for and the funeral directors were all very professional. They treated my cousin and our family with dignity and respect, and between the three funeral directors, they have decades of funeral and death care experience.