Excellent customer service and care from this funeral home. Katelyn went above and beyond services…read morefor me today as I requested help with my mother's ashes. Her professional curtesy was so very much appreciated during my time of sorrow.

My father passed away last month, and I was overwhelmed with the idea of what to do next and where…read moreto even begin. I knew he wanted to be cremated and placed in the memorial wall at the Barrancas Cemetery in Pensacola NAS. So I did a Google search, I saw that this place was the closest funeral home to NAS that was open, and I figured that they've done the Barrancas thing before, so I called them. What followed next was service that was so wonderful that it took a huge load off of my mind. During our initial meeting, everyone was so kind and delivered customer service like Chick-fil-A employees. They have different service packages based on the amount of life insurance there is, which is actually pretty nice, because you don't even get bothered with seeing the various boxes or flower arrangements that you can't afford. I hate to talk about it so nonchalantly, but it was like building a burger at a gourmet burger restaurant. We just went down the list checking off stuff together. The box, the flowers, the prayer cards, the catering packages. It was really easy and nice. They will take your photos, digital or tangible, and add them all to the slide show at the service for you. So you don't have to worry about scanning them all yourself. Also, side note, if you have some real photos that you've been watching to make digital, just give them a flash drive during the photo process and they'll put them all on it for you. So nice. The actual service itself went seamlessly. We showed up and everything was set up perfectly. The priest we hired did a good job, and the funeral home was able to coordinate wonderfully with the full Naval honors that he was given due to his service. The catering was laid out for us and the staff there was going around asking everyone if they needed anything, taking trash from us, and just being super helpful in general. Overall, this place was perfect. I couldn't imagine them going anymore above and beyond for me and my family during our time of turmoil. If you're looking for somewhere to go and you're reading this review, call them. I vouch for them.

Landscaping is terrible very little maintenance. The access roads are always washed out. Trees are…read moreovergrown to where you have to be careful if you're in a truck.

I can't understand how they keep this manager, Tim, around. They are going to lose business with…read morethis guy running things. Doesn't return calls, makes promises he doesn't keep and blames the coroners office on everything that is delayed - which is everything.. Charged me burial fee of $3800 for my mother's funeral, although it had been paid in full years before. He says he couldn't find the paperwork. But I went in and spoke to another gentleman, Pete, who found it in one minute. I was promised the death certificate over and over - always someone else was holding it up. I had to call a dozen times. And he acts like everything is ok and he never apologies. And absoluely no empathy, just the money man.

My wife and I toured the place and found it dignified and peaceful. A place to be with fellow…read moreveterans. With both small mausoleums and grave sites. My brother-in-law passed a few weeks ago, and his ashes will be placed there in the coming weeks. As a veteran myself, my wife asked me if I would like to be placed there and I said yes.

A moving tribute to our brave and valiant military. This is a somber place, but a place that I came…read moreto pay my respects to the courageous men and women who fought for our country and the freedom that we enjoy as being Americans.

I wanted to commend Andrew's Funeral Home for the lovely homegoing service for Charles Renae…read moreJenkins on October 11-12, 2024. Harriette and everyone working there treated everyone with respect and compassion. I want to thank each and every person at Andrews Funeral Home for demonstrating their professionalism and understanding during the family and friends' time of bereavement. God Bless Tracey R. Bennett

From the owner: "Our Family Honored to Serve Your Family"…read more The Same Tender Care After, As You Gave Before Thank you for choosing Andrews Funeral Home. From the very moment the precious remains of your loved one entered our premises, the Andrews Family and Staff of Andrews Funeral Home have taken extra special care to give your loved one the dignity and respect they so rightfully deserve. We are here to assist you during this time of decision making and afterwards. We are Your Friend In The Time Of Need . Do not forget that we are here for YOU. We will do all that we can to make this time as stress free as humanly possible. We re always available to assist you. If we are not in the office when you call, please ask our very courteous and efficient answering service to contact us immediately. We re only a phone immediately. We re only a phone call away.

Mr Phillips, it's a shame that you responded to my review the way you did. I did receive a phone…read morecall from you which I appreciated. It explained a lot. I planned on leaving a comment about how appreciative I was that you called and explained what was going on within your own company once I got my refund. It was going to be positive but now I can't do that. First of all I haven't received my refund yet. It's coming through snail mail so I'm sure I will get it in about a month or so right Mr. Phillips? Second I have been trying to get my mother's date of death on the headstone for quite some time now. I went through the cemetery first for over 2 years trying to get this done and now your company for at least 7 months. How dare you act like I'm a bad person because I could not afford to have the date added until I started this venture and have been trying for years to get this done. And I did not expect you to jump me to the head of the line. It's been 7 months since I paid you so I at least expected it to be done by now. It's not been raining there for 7 months straight. You admitted that you didn't know anything about my request which I felt bad about but you admitted your staff wasn't exactly the greatest and you had to "change your staff" (that means fire them because they were incompetent or "crooks" stealing your clients money). I truly believed you were a Christian as you said you were but I'm not so sure now. Christian people don't try to retaliate because they don't like what you said. Christian's forgive and help. My mother was a Christian and she always helped people from the goodness of her heart. I'm disappointed in you Mr Phillips. After talking with you I thought you were sincere. Clearly not.

I paid for headstones back in 2021 for my mother and grandmother. They still have not been laid…read more For years they told me that there was a granite shortage, but they didn't say that before taking my money. Then in the summer of 2023 they let me know that they had granite and would get on things right away. It is now April 2024 and the headstones have not been laid and Philips has not answered my phone calls or e-mails since then. Way to elongate the grieving process for me...

I met with Mr. Joel Davis and finally met Emily with whom I'd spoken to on the phone many times. We…read moremet at the Crestview location. I love this place! It is immaculate, peaceful, and pure down home Southern country. Mr. Davis explained the details for arranging my own services in a pleasant, funny, casual, and very professional manner. Ms. Emily is an intelligent, professional, and extremely knowledgeable person. The prices and services offered are so affordable! Every single detail of legalities, medical, necessities, accommodations, and services necessary for such an elegant, beautiful, caring way to leave this earth are explained in detail. Do your loved ones a very caring favor and arrange details beforehand. Thank you, Davis-Watkins family and everyone!

I want to give a huge shout out and thanks to the team at Davis-Watkins Funeral Home in Ft Walton…read moreBeach, Florida. My mothers health crisis, and death was extremely unexpected and when I arrived at the funeral home, I was treated with the utmost respect by the staff. Justin, Malachi, etc we're all consummate professionals from the very beginning. Like many people that are confronted by the untimely decisions that come with an unexpected death..I was a bit emotional at the time everything transpired when I arrived at their business. They took the time to explain every decision to me, make sure I understood everything that I was signing, and helped me along with one of my friends pick out the stationary, the vault, casket, organize the services, etc. They and their staff were constantly available to answer any and ALL questions I had which took a huge amount of stress off of my shoulders. It was also extremely convenient how I was able to upload the selections of the songs that were played in rotation at the memorial, as well as the pictures on the website for the chapel services. After the graveside service by my moms chosen pastor they remained in contact to answer other questions that I had regarding followups about the death certificates as well. In addition, they worked to get the funeral done in a professional expedient manner despite the fact that it was a holiday weekend. They actually called Beal Memorial cemetery ahead of time - to make sure that the manager was on staff so I could set up everything there. I made it there with an hour to spare! If I could give both them and their staff 10 STARS I would.