Great quality, really nice inventory and easy access to everything in the store. HOWEVER, service…read moreis non existent. We went recently due to a remodel in our home. Looking for master bathroom lights and mirrors. Walking into the store we were greeted and directed to the lights we were interested in. Spent 15 minutes looking. No one came to see if we needed help. Three employees, no customers except us and they couldn't be bothered. All staring at computer screens. It's really awkward and I'd rather just leave. I would not have posted, but this happened when I bought out door lights! I had to wait at the counter until someone finally offered to help. We were literally ignored. I spent over $2,500 (not much, but enough that you would think they'd show some interest). Loved the quality and why we came back. My guess is they work on large remodels or new construction and spend most of their time and effort working on large quotes. On the way out the door a women lifted her head up and asked if we had a question ...too little too late Go somewhere else

We had amazing experiences here with the centre and events there as well as a stay in the lodge.read more

We built a custom home and our designer recommended using the Artisan Shop for our kitchen. They…read morehave a nice showroom and the people are friendly but we found the cabinets quality to not be worth the extra price we paid. The engineering was lacking as well. We had several problems with installation and The Artisan Shop did a poor job of communicating and standing behind their cabinets. We used another cabinet company to build our bathrooms, entertainment centers and utility rooms and we were completely satisfied with them. We will not use the Artisan shop again.

This place is not friendly! Very high pressure sales and slanders other cabinet companies in the…read morearea, which I found very distasteful. Was told they would not make a specialty cabinet for me unless I bought a "bigger package" (whole house since its new construction) Even though they were substantially more expensive and pressured me to sign a contract before they would finish the cabinet designing process which means I didn't even have a total dollar amount!! Update: I was pleasantly surprised I had a personal phone call from the owner of the company who was following up on reviews. I did appreciate this and he offered to help us resolve this situation with a different designer. I know this company does above standard work and it's sad how 1 employee can have such a negative impact on the reputation of a company. I changed my review from 1 to 3 stars since I did receive this call and I will consider revisiting with a different designer.

We just had a favorite and old small armchair reupholstered. It had been relegated to the…read morebasement for the past 10 years due to wear . . . . They did a great job helping us pick out fabric. Only took about 2 hours. The price was fairly reasonable and the quality is wonderful. We love our "new" chair. It did take them a little longer than we expected and hoped -- a full 3+ months, but that includes the Xmas holidays too, so . . . . Now we have the "new" chair back in our living room and it looks perfect, like it has been there for a while. They're easy to deal with, flexible, and very knowledgeable.

Years ago and in a land far far away (the island of Cyprus, actually) . . . My wife and I bought a…read moreleather sofa and loveseat. Over the years, the seats grew softer and softer, and more uncomfortable. We approached several repair shops in Fort Collins but were turned down. We contacted Gayle at Sparrow House of Design, not knowing she holds a degree in design and years of experience. The couch and loveseat are completely sewn, so no removing of the cushions. Gayle came to our house, disassembled the loveseat, trucked it to her studio, and a day later had it back to us with new high-density foam. A week later, she did the same with the sofa, and had it back that afternoon. Her work onsite was clean, fast and professional. The results were simply beyond our expectations. And the cost was much less than we had projected. We cannot recommend her too highly.

Ty Gentry and the West Point Carpet One Flooring & Home folks have been an awesome team to work…read morewith. They have been patient with our excruciatingly delayed timeline and quickly available to get in and get out with quality products and work on our 1930's farmhouse which brought many challenges along the way. They were consistently reliable with communications, pricing, scheduling, and cleanup and willing to address any questions or concerns quickly and efficiently to our satisfaction. We would highly recommend considering these guys for any home project. Jason and Marsha G

I have nothing but great things to say about West Point Carpet One Flooring & Home from day one my…read moreexperience was great. Cole and his A team did a great job on my flooring, from the start he gave me an install schedule and until the end the schedule was kept. The quality of workmanship is amazing the neatness and professionalism of the install team was great. I recommend W.P.C.O.F.&.H. To anyone who needs new flooring and that is looking for a worry free high quality job from start to finish. The transparency and honesty are priceless that is exactly what I received from day one not to mention the high quality products they offer. They have multiple brands and choices that will fit every budget. Thanks Cole and the rest of your team for going beyond in satisfying your customer. Bob N

Sin (the manager) is one of the most helpful (and knowledgeable on cabinets) people I've worked…read morewith before. We did a full kitchen remodel ourselves and he was super patient with us. I'm sure we are his primary target to do business with but he treated us like we were. Everything did not go perfect, but they were mostly our mistakes and he treated them like they were his fault (even though they weren't). Quality of products: the cabinets were excellent. They aren't the super expensive custom built cabinets, but they were 10 times better than most of the big box stores. The are 3/4 ply all the way around, except the back. The shelves are solid and the soft close hardware is super easy to work. If you are assembling your own cabinets, make sure you ask him questions. The more complicated ones can be a bit of a head scratcher since the limited videos can be less than helpful....I wish I would have had time to make some of the assembly videos for future use. The countertop (quartz) turned out really well. The seams were very small and they matched the veins tastefully. Only improvements I can think they need is better assembly instructions for a few of the cabinets. That's it. Going to AMC might have been our best decision of the entire remodel. Don't take my word for it though, just stop in and talk to Sin to see for yourself.

AMC is the most cost effective place we found for quartz counter tops in our kitchen and bathroom,…read moreand the quality was top notch. They sell prefabs which helped us save money instead of buying full slabs for everything. Sinisa was wonderful with helping us pick our material, explaining the process, and fitting as much as possible onto each slab. They came to the house and measured and was very consultative, and eventually they came out and installed. The entire process was quick, easy, and we're very happy with our results! Highly recommend.

The prices aren't marked up a little. They're marked up a ton. And let's say for example they…read moremeasured a room three times for a carpet and then they put down the carpet and it didn't fit the space. Not even close. Their solution: for an exorbitant fee we can cut that carpet to fit. Design decisions were forgotten or completely ignored. Then product was delivered, again at a completely outrageous price, that really was not close to the original product ordered. The solution: pay a ton more to modify it the way you wanted it to be originally. My advice: stay away.

This store is an amazing addition to Fort Collins. My wife and I will be spending time in this…read moreunique and creative store. It is refreshing to meet people that value quality and creativity. This is a store I highly recommend if you would like a very serious consultation or need a new piece for your home. My wife went nuts browsing the endless assortment of fabrics. We wanted to buy everything in the store. The owner was warm and sincere. Not pushy, but patient and informative.

Springhaus Lighting delivers stellar customer service whether you are buying one light fixture or a…read morehouseful. They are super helpful and are very knowledgeable about their products and can find what you are looking for quickly in their volumes of catalogs in their beautiful showroom. For all you Amazon shoppers - Go directly to Springhaus Lighting's webpage to find quality products at competitive prices. Springhaus backs up their merchandise and has a team of expert installers that will make sure your purchase is installed beautifully. I am hard to please and budget conscious and Springhaus has impressed me time and time again.

I have bought many things from Highlands furniture and they are all great quality pieces. The…read morepeople that work there are amazing! Can't wait to see the new Loveland store! Probably tomorrow!

Highland Furniture, Fort Collins, provided exceptional support. They expertly managed our couch…read morecushion warranty replacement with Bassett Furniture, delivering a truly delightful experience. Their outstanding customer service and impressive collection of American-made furniture earn my highest recommendation.