My carpets look great and we are very pleased with the tech and the service he provided! Thank you!read more

Joel came out had finished the upstairs of the condo and the truck caught on fire from the…read moreequipment. Owner came out, offered a measly 20 % for the inconvenience and said I would hear from some within the hour. Two hours later Joel comes back and finishes the job, didn't take any breaks and was so apologetic for what happened. For a job that should have been finished at 11:00 seemed to be all day. All the owner could do is give us 20% off a 700 dollar job. So much for customer service, couldn't say enough positives about Joel. Believe if we use chem dry again it will be because of Joel

I've taken a few Iranian-made rugs here for cleaning and always left confident that my rug was…read moregoing to be cared for properly. Joseph's provides good quality service and I would come back here if I ever needed more involved repair work or to purchase a high-quality rug.

I took my oriental rug there during the lock down. The rug was there over 30 days. I called…read morebecause I had not heard from them, and they told me it was ready for pick up. They brought my rug out to my vehicle (room size) and laid it on the parking lot to show me what it looked like. I was surprised that they would put a just cleaned oriental rug on the ground. However, after they showed it to me, I understood why it was on the ground, because it had not been cleaned. I paid them $200.00, before I saw the rug, when I ask why the rug was not cleaned, the owner told me they had to really SWEEP it to get the dirt out. So, they charged me $200.00, to do that. I was shocked and not to mention disappointed. My rug is still not cleaned. Who do I trust to clean it after a so called reputable company treats me like my business or even the type of service they rendered did not matter?

Excellent prices, well run operation, very knowledgeable and efficient employees. We've had work…read moredone at our house -- carpet and upholstery cleaning, as well as sent our tech off with two modestly sixed oriental rugs to be cleaned at their facility. Picked those up a week or so later, and they were cleaned beautifully, just like what was done at home. I've heard one must have a service clean out house vents and HVAC system, and Bolden's is the company we'll call. The office staff are smart, very polite and warm people -- every employee we've met or spoken to at Bolden's has been helpful and skilled.

I was so impressed with Bolden's - much better than my Stanley Steamer experience a while back,…read morewhich basically left my sofa looking the exact same, but damp. The two Bolden's technicians arrived right on time and took multiple safely and cleanliness measures, including covering their shoes while in my home. My beige sofa was filthy, but my expectations were realistic. Wow - it looks brand new! Also the cost was very reasonable, and I felt comfortable with both of them in my home. They were both clean, polite, and professional. I will be using Bolden's again!

Mike did my upstairs and my downstairs, rugs, and truck interior. Excellent job! Great job on my…read morestairs! Calling him again!

Mike did an amazing job cleaning my living room carpet, recliner, 2 side chairs and a sofa with 2…read morerecliner end. My carpet looks brand new! His price was very reasonable. He spent 3 hours and a super job, and I tend to be a pretty picky person. You won't go wrong with Mike's Carpet and Upholstery cleaning!

We were moving and took that as an opportunity to have a bunch of furniture and rugs cleaned…read more Accuclean was very responsive, gave us a very reasonable bid and showed up when they said they were going to. All my couches, rugs & upholstered chairs look new! They even cleaned mattresses that had been in storage. They are located in Fishers but do work throughout the Indy area. I will definitely use them again.

Unbelieveable service! Carpets were almost dry by the time I came home. He even repaired where the…read morecarpet was coming up from the edge -- we had not even talked about that but he noticed it and said he didn't want to leave it like that. He even offered to take my dog outside for a walk before he took her out of her crate when he was finished. And the carpets were so soft, not stiff at all! Best carpet cleaner I have ever had, that's for sure!

very disappointed in my most recent experience where I had them scheduled for a week and less than…read more24 hours in advance their time changed 4 hours later for arrival. moved schedule around and then they were 3 hours later than that so I had to cancel. they have not tried to get me rebooked even though I've been a customer for years...unprofessional

Super friendly. Texted when in route. Very professional. Leo was courteous & made suggestions per…read morepet stains & odor. Happy Results .Will use again & refer.

CTM did a great job for us. We called them for a hole in our carpet, and they did a great job of…read morepatching it with some remnants which we had. They also stretched some other carpet to make it lay flat again, and cleaned some other high traffic areas. Everything they did was terrific, and they were great to work with. This is the second time they have been to our house, and we have been very happy with their work both times.

We had C.T.M. clean three rooms of beige carpet on June 5. We'd used them before. They provided…read moreexcellent service. They were friendly, professional, and reasonably priced. Charles/Charlie was as upbeat as usual. He cleaned areas of carpet on the ground floor and up the stairs to the second floor. We both had to leave before he was finished. We noticed that night that the carpet was quite wet, and it stayed wet for longer than usual, almost three days. On Day 2, two dark, rust-colored stains appeared in a highly visible area. We immediately called C.T.M. (no answer). We left a voice message as well as an email (CWBID7373 AT hotmail.com). No response, so we tried again during the next week from different phone numbers and different email addresses. To date, June 22, we have had no response from them. We have no idea what the stains are from -- the carpet itself? adhesive? subflooring? We don't want a refund, only for someone from C.T.M. come out restore our carpet to the stain-free appearance it had before they cleaned it. We wonder if the owners are ill or died -- the lack of any response is unlike C.T.M.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.