Prompt service. Friendly installers. Reasonable price. The installers replaced the sliding glass…read moredoor, that my landscaper shattered for the 3rd time, in less than an hour.

They were fantastic showed up as scheduled. Fix my sliding door quickly and the tech was very…read moreknowledgeable.

Got home from a trip today. No water. Called Nelson's and they came out today. Fixed the problem…read morewith the switch and got the water running in about 40 min. They are great!

This business is wonderful. Had my 2nd experience with them and will call them for all future…read moreneeds. They are prompt, courteous and knowledgeable their business! I'd give 6 stars if I could!

Always have been quick to fix any issues concerning my air and heating unit. Friendly and…read morereasonable prices on the work they have done for me.

100% recommendation ! .... My A/C would not turn on at all... I called Doyle at 10:30 in the…read moremorning, and they were there within two hours the same day!... He found the problem , and had it fixed and running in less than an hour...Cost was only a basic service charge, and a $40 part...I can not say enough good things about them....Absolutely would use them again ! ...

The staff are so helpful! The variety that this place offers is like no other stone yard!…read moreDefinitely take a look for yourself. You'll meet the nicest and most hard working people. You will not want to do business with any other stone yard company other than Smokey Valley!

Absolutely zero customer service. My husband and I bought 4 sample bags of rock to match existing…read more We bought from them last year and it was a perfect match. Same river rock this year.....but this is NOT brown river rock. The batches do not change this much from year to year. There is no brown at all in this mix. It's orange and white. They did not care. Same "gaslighting" of a woman.."oh did you rinse it off?" Seriously, for them to pull that male cheuavcanism is pathetic. I had to ask for a refund. They did not offer. Typical male no customer service and walks away from me. Wow. They could have offered another solution or helped me further....might have mad a bigger sale. Horrible customer service. I would not recommend. Ever.

Carpet One and their team of contractors are the best set of professionals that I had the honor of…read moreworking with. They were very accommodating to our needs and helped us turn our kitchen and living area into a much more modernized and spacious area. In addition to the kitchen remodel we had them put new flooring down throughout our place. Andres and Jose worked within the given timelines and always communicated to us often with updates. Our countertops and backsplash patterns were matched to perfection!! I look forward to using them for our future bathroom remodels as well. Here are some before and after pics.

It's a long review but worth the reading.I recently hired Carpet One and Home to complete a…read morecomprehensive remodeling project for my new home while I was living in NY that included new flooring installation throughout the home, a full kitchen renovation, bathroom upgrades, installation of light fixtures, and several custom projects. From the initial consultation with Andres through the final walkthrough, the team demonstrated professionalism, expertise, and a strong commitment to quality.The flooring installation was completed with exceptional precision. Andres provided expert guidance on materials, finishes, and maintenance options, ensuring the final selection was both durable and visually appealing. The process was efficient and minimally disruptive, and the craftsmanship is evident in the smooth transitions and flawless detailing across every room.The bathroom upgrades were handled with care and precision, focusing on key features that make a noticeable impact. The newly installed tile work is clean, modern, and expertly aligned. The resurfaced cabinets offer a refreshed, high-end appearance, and the addition of sleek glass shower doors enhances both the functionality and openness of the space. These updates brought new life to the bathrooms, balancing style with practicality.The kitchen renovation was thoughtfully executed and delivered outstanding results. The resurfaced cabinets completely transformed the space, giving them a fresh, modern appearance without the need for full replacement. Paired with new countertops, updated fixtures, the kitchen now feels elegant. The updates elevated the aesthetics. In addition to the main renovations, the team managed the installation of new light fixtures, fans ,chandeliers, sinks, mirrors, shower fixtures and sink fixtures that I had purchased separately. They went above and beyond to accommodate delivery directly to their store, ensuring the items were received safely and remained undamaged. Andres, in particular, provided outstanding support throughout this process, demonstrating professionalism and a commitment to customer satisfaction. The special projects were also executed with creativity and precision. What stood out most was the company's clear communication, punctuality, and dedication to completing the project on time and within budget. Every member of the team was courteous, respectful of the home, and maintained a clean, organized workspace throughout. I highly recommend Carpet One and Home to anyone considering a remodeling project. Their expertise, attention to detail, and customer-focused approach make them an outstanding choice.I would like to extend my gratitude to Andres, José, and their team of contractors.My home feels completely renewed, and I am extremely satisfied with the results.

What a breath of fresh air - no pun intended. I had the…read more(first) annual service done on my (new to me) AC last week and can not tell you how impressed I was with R&T. John did the service and was a genuine pleasure. He explained things so I could understand and did a thorough service. He never tried to upsell me or sell me things I didn't need. This company is family run and it shows. Very highly recommended!

Great service, very professional, honest information On…read moretime Proficient Explaining what they are checking for as you watch and ask questions

Caleb came by my home and inspected my second story roof. He found problems which he provided…read morepictures of problem areas on the roof and he also invited me to go up and take a look if I was willing. When I got up on the roof Caleb showed me shingle issues that would potentially have become a real problem during a next major storm. I agreed to proceed. Caleb assisted me with the insurance process. Caleb was not pushy at all. He was very responsive to my texts through the entire process. The insurance company sent their adjuster and he agreed there was a fairly vast area of shingle damage but would only pay for repairs of the damaged area. Caleb noted that a 12 year old roof, any repair would cause damage to surrounding shingles around the repaired area. Trinity connected me with a lawyer and within a week, the insurance company agreed to cover the cost of the entire roof. The insurance also covered the cost of solar panel removal/replacement and gutters replacement. Trinity helped coordinate all of it. When i discovered a problem with the new gutter install, I texted Trinity and they immediately responded to rectify the gutter problem. Thank you Trinity.

Trinity does Great work! 10 out of 10. They built my entire roof in one day, and all their workers…read moreare polite! They were clean and did everything they promised. They worked with my insurance company to get my claim approved and did my roof for what the insurance paid. Anything extra they could supplement from the insurance company

My issue with them happened over a year ago , and the reason I'm finally writing this review is…read morebecause I'm still dealing with the aftermath of the worst service ever , I hired them to move my fountain 15 inches , to move it they lifted and placed a pill under the fountain for it to roll , with a single pole the fountain base cracked , they never leveled the fountain and to this day it's very clear how crooked it is , when the moved it I wanted a new pump and instead of running the electric under the fountain like it was , then ran the cable through the drain hole , I also purchase new lights and they ran that electric through the same hole , then then permanently sealed the hole leaving me no way to drain the fountain which put me in a position to buy a wet dry vac. When they filled the fountain it had major leak , they came a few times to try to fix the leak , but they blamed me and said it was cracked and leaked before they moved it which was not true , finally the solution was to paint the interior with approx paint which they charged me several hundred dollars . Now today the lights I purchased no longer work and I bought new lights , the problem is the old light cable is permanently glued in the drain hole they sealed , so now I have to cut both ends of the lights, Every time I have to clean the fountain I curse they work they do , the incompetence of the workers and the managers that put the blame on me . I know there are not many companies that do this work but I would stay away .

This company is amazing. Our fountain was so gross with thick pinkish algae. Two guys came out and…read morecleaned the entire things in under an hour. I would highly recommend this company.