What a breath of fresh air - no pun intended. I had the (first) annual service done on my (new to me) AC last week and can not tell you how impressed I was with R&T. John did the service and was a genuine pleasure. He explained things so I could understand and did a thorough service. He never tried to upsell me or sell me things I didn't need. This company is family run and it shows. Very highly recommended! read more

Great service, very professional, honest information On time Proficient Explaining what they are checking for as you watch and ask questions read more

I used this company for years and was happy with them. Then on the hottest day of the year so far, the capacitor they installed in April(4 months ago) shorted out again. I was told I was not in their service area any longer. I live near Eustis and this company is in Cletmont. I'm ot sure why they would no longer service my Goodman AC. Don't even get me started on Goodman.... read more

They put in my new system and have been servicing it since. Always excellent work , on time and responsive to any questions or concern. Highly recommend! read more

Been using this company for about 10 yrs. They are very helpful and professional. Have even given me tips over the phone so I could try and fix the issue myself read more

Within the last four years we've had Ron one of the owners back then of R&T replace a coil in our A/C unit and another time replace a capacitor all was well. November 2021 we had a new thermostat installed by R&T not by (Ron) I understand Ron has retired. Didn't feel confident with the employees that installed our thermostat. January 2022 when we turned on our heat the heat pump ran continuous for approximately 6 hours one cold morning, wasn't sure what the problem was. Because we didn't feel confident with R&T any longer we called another A/C Heating Company they came out to our home and discovered the thermostat wasn't set up properly to our heat pump and also not set up properly to our auxiliary heat. I called R&T and spoke with Terry the owner pertaining to R&T not setting up the thermostat properly per another A/C Heating Company and asked if he could give me some type of a reimbursement he informed myself I should have called R&T to come back for the problem, with me not knowing the problem was the thermostat, and not having confidence in R&T any longer therefore we contacted another Company. We won't be doing business with R&T any longer read more

I don't usually give a review. My experience with this company was so bad and got me so upset that I feel it necessary to let others know how rude they are. They tell you that they will call before they come out but they don't. Then when you are surprised that they are there early they get all offended at your surprise. The owner himself was supposed to call me before he came out because I work and needed to be there when he got there. He came early and surprised my husband (who is disabled) and got all upset when this was pointed out to him. He just left and when I called him to find out what was going on, he told me that he would not do the work. We have no heat and no air. We were not getting a repair done, we were getting a new air conditioner. The owner expects you to understand that they have a schedule but he doesn't understand if you have a schedule. He is so sure of his business that he doesn't need to have any type of CUSTOMER SERVICE SKILLS. This is just unacceptable. He thinks that he is above others. Pompous and self righteous. Don't trust these people. I would give them a negative if it was available. Horrible!!!!!!!!!!!!!! read more

R & T installed a Goodman two stage air conditioner/heat pump in my house. Their workmanship is impeccable and they are very knowledgeable about the products they install. They showed up on time and finished the installation as agreed. They put in an additional duct to one of our back bedroom which was always warmer than the rest of the house. The duct they installed was insulated and appeared to be a much higher quality than the builder installed duct work in the house. The room with the new duct/vent is much cooler now. They had to cut a vent hole in the ceiling and didn't even get a speck of dust on the floor! I am very pleased with R & T service and workmanship. I highly recommend them and will use them for periodic a/c maintenance. read more

Tried to rip me off. Got estimate of $7300. for 1900 sq ft. home. They made mistake of "filling up Freon" to get me through the heat. A/C running fine since. ( 1 and 1/2 yrs. later). Glad I changed my mind. Small 2 man company trying to make it rich. read more

It was a typical 93° Florida Sunday afternoon and then the air-conditioner went out. We used Yelp to find R & T AC Repair. They showed up and within an hour our air-conditioner was working again. The technician came back the next day and fix the problem so it wouldn't happen again. Fast service... Fair pricing... Five stars. read more