Never experienced a place like this before and it was def worth my time. They offer Whole Body Red light therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try! read more

Human Optimization Center - NormaTec Compression Therapy - Cryotherapy Near Me - Walnut Creek, California

Update: After reading the owner's response, I'm even more disappointed. Here's the full story so potential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying. read more

Everyone here is great! They care about you and want to help! I have taken my kids here and they have helped get them to speedy recovery! Lots of great tools for recovery! But the people are what make it really amazing! read more

All the ladies that I worked with were very friendly and informative. I would love to try the light therapy again as I didn't get the desired results. read more

I LOVE THIS PLACE! I purchased contour light sessions and used their infrared sauna and lost 6 inches! Contour light is where you are wrapped in these specialized lights, almost like being in a tanning bed, for 20 - 40 minutes. I LOVE how my overall mental health felt afterwards! You have to experience it for yourself because it is hard to put into words. I guess the best way to describe it is I felt mentally rejuvenated! HOC should be a prescribed by healthcare providers! This place is so unique and the staff and owner, Tim, are truly wonderful, and knowledgeable people. I felt so at ease with my experience and it exceeded my expectations. Not only did I lose inches but it dramatically improved the appearance of my skin and my overall well-being. I felt very relaxed and energized after my sessions. It was like I took some kind of magical happy pill! HOC made me a true believer in infrared treatment not just for physical improvement, but emotional as well. Keep up the good work, everyone! read more

I love, love, love H.O.C. My main go-to's were cryotherapy, red light therapy and leg compression. Going at least 3-4 times a week, I noticed a decrease in inflammation and chronic pain and an increase in my overall mood and well being. My skin also glows! The Pandora Star light therapy has made a huge difference in my meditation practice. Everyone who works there makes you feel at home, well taken care of and like a friend you've known forever- especially Hermes, Jonathan, and Bianca. read more

This place is AMAZING!!! If you are looking into biohacking, regaining your health & vitality, detoxifying, longevity, resolving autoimmune issues & HEALING your body at a cellular level then you MUST try HOC in Walnut Creek! Tim, the owner is a wealth of knowledge! He is on top of all the new research, products & is an encyclopedia of health. He has helped my family & I tremendously. The staff is extremely kind & courteous. Tony is always so kind & caring with My Mom. He always goes the extra mile to ensure my family & I are getting the best experience every time we go in. Hermes is always there to assist with anything you need. This place is a rare find!!! If you are lucky enough to be able to commute here then you are one step ahead of your healing journey. Whether you are new to your healing journey or have tried numerous different ways to heal, this place is a MUST!!! Get your life bk or become stronger than ever. I don't know of any other place like this. Thank you HOC for helping my family & ai heal & get our health bk! read more

I just completed 18 sessions of Contour Light at the Human Optimization Center in Walnut Creek, and the results have been incredible! I lost 11 inches overall and more importantly, I've noticed significant improvement in my skin's tightness and a reduction in inflammation and arthritis pain. As a health coach, I was particularly impressed with how this treatment complemented my wellness routine, helping me feel lighter and more mobile! The Contour Light team is a joy to spend time with, they're knowledgeable, supportive and truly invested in my success. They provided valuable insights on optimizing my results and guided me every step of the way. The staff at the Human optimization Center creates a very welcoming atmosphere, I always feel like I am in great hands there. If you are looking for a noninvasive way to enhance your health and appearance, I highly recommend giving contour light a try~ read more

If you're a parent and want your high school kid to perform at the highest level, take them here for all their recovery work.

I'm obsessed! Since going to HOC not only did I lose weight and several inches, I feel better than I have in years! Their Red Light Therapy treatments combined with the Nordic compression and shake plate has improved both my lymphatic system and circulation. No more swollen legs and ankles! Angelica and her team have been supportive, motivating and have provided many helpful tips that have supported my weight loss goals and overall health! Hermes and Jonathon provided support to assist with additional ailments and provided the expertise needed to help me begin to heal! Everyone is approachable, friendly and knowledgeable and will help you get results! I highly recommend! Thank you HOC! read more

I was looking for a cyro place to help me with my workout recovery process and not only does this place have treatments for that, but they have so much more!! They have comprehensive treatments for wellness such as red light therapy, theragun, sauna, etc. The people there are also so amazing, caring, very friendly, and attentive!! I always go in knowing I will be taken care of and I always leave feelings like a million bucks. This is absolutely the place for you to take care of your body and give it the TLC it deserves. Thanks HOC! :) read more

This place is set up nice and everyone is super helpful and takes great care of you. Personable, attentive. Would highly recommend for acute care of injury or just to keep you "optimized"! read more

I've been frequenting HOC for their infrared sauna for a few weeks now and have been enjoying it! The staff is friendly/remembers who you are/ set you up for your experience before you walk in the door. For any service, you can call or schedule online for your spot. They have cryotherapy, red light room, compression equipment, thera gun massages, massage beds, and infrared sauna of course. Perfect for any athlete or if you just want to optimize your health... like me. For the sauna, you reserve the whole room for 50 minutes I believe. You can set the temp, lights, etc. You are in there alone/lock the door so you can be in there naked... which I recommend! It's not a bluetooth sauna unfortunately but I put my podcast on loud on my phone and set it by the sauna door. Works for me- I hear it fine! They provide towels and a space to cool down. Bring your own water! It is pricey I suppose but what I like to say is- investing in your health now means you won't have to spend the same amount or even more later... in hospital bills or PT bills etc. Healthy habits are always good investments when you are young! The sauna is pricier than their other services for obvious reasons. I got a 13 pack for $390 which is perfect for me going once a week. They have other packages/unlimited/monthly packs at a discounted price...you can find anything that works for you! I usually find parking on Sunne or Treat Blvd.. parking is available surprisingly.. free for 2 hours! There is also a parking garage but I haven't needed it. I recommend HOC to anyone! read more

I feel incredible every time I come here and everyone is so friendly! Very warm calming and great environment. Highly recommend they have tons of great treatments! read more

I had a lot of back pain from an injury and was at least 20 pounds overweight when I first joined a couple years ago. The red light, cryo, and many other technologies available here helped take the pain away. I lost the weight with their Contour Light Therapy, diet, and liver cleanse. I'm signed up for the majority of their services making my body feel 15 years younger as a result. I highly recommend HOC. They have a wealth of knowledge for natural healthy remedies that work and they are willing to take the time to talk to you about their recommendations even if it's not something they currently offer in house. read more

All the services are amazing. Tim is very professional and knowledgeable on alternative therapies for overall wellness. I love cryotherapy, compression and the red light therapy. I had a session with Tammy for body contouring and saw immediate results on the first session. I would highly recommend their services especially to people who are looking for longevity and enhancing their healthy lifestyle. read more

Human Optimization Center - Ribbon cutting event chamber mixer - Cryotherapy Near Me - Walnut Creek, California

This place is AWESOME! I come here every week, sometimes more. They have the best (oxygen) cryotherapy around. So much better for you than the nitrogen ones. Plus a host of other services. The owner Tim is a bio hacker and super smart friendly guy. If I didn't have the human optimization center in my life - then my life would simply not be as good as it is. read more

Human Optimization Center - In the cryo chamber - Cryotherapy Near Me - Walnut Creek, California

My husband loves this location! He's been to other locations in the area, and this is by far his favorite. "Thank you US Cryotherapy - Walnut Creek, CA for the work today. I am now ready for 5 hard rounds on November 10th at Dragon House MMA 4 their MMA Heavyweight title in SFO at the Kezar Pavilion. Please visit US Cryotherapy - Walnut Creek, CA, if you're in the area; they will straighten you out, esp if you have any lingering aches, pains and/or injuries." read more

Human Optimization Center - Cryotherapy Near Me - Walnut Creek, California

After having a lumbar anterior and posterior spine fusion I was left with extreme neuropathy from the nerve traction required during surgery. I knew it was going to be very difficult to and long process of recovery. The fusion was the best thing, except the leg pain and "humming" neuropathy was driving me crazy. I would say easily on a scale they were about a 6-8 irritation. I started PEMF treatments and it was amazing how after each treatment the "humming" was reduced. After 5 sessions the legs were significantly better and I wished I had begun this service sooner than a year after the surgery. I was beginning to think that I had reached my maximum healing but I was wrong. The PEMF accelerated my results and I now in comparison on a bad day they only get to about a 1-2 max. Thank you Tim for recommending this treatment. read more

Here is an update to my prior review. HOC reached out to me in regards to that review. They asked how they can make it better, refunded the payment I made, and even offered one week free pass. Appreciate they handled it this way. I want to believe my experience with that one front desk person was not typical for HOC, even though I still have an aftertaste. I also mentioned in my previous review that during my initial visit the guy at the front desk was very nice and helpful. read more

Human Optimization Center Walnut Creek is a hidden gem! The welcoming staff, advanced technology, and attractive rates are exceptional. Hands down best customer service in the East Bay! The staff goes out of their way to welcome and educate clients. The cutting-edge services are the perfect tools to advance overall health and wellness. Don't be surprised when you leave HOC Walnut Creek feeling rejuvenated! Thank you HOC Walnut Creek for opening my eyes to the ultimate self-care of experience! read more

Update #2: Tim has been great with sticking to his word. He has arranged for the next 3 installments of our refund agreement with the second on the way. I appreciate the communication and follow through. Great customer service! I have now upgraded my review to a five star along with my recommendation that you give this place a try if you are looking for services that the offer. I understand that they have upgraded their Cryoskin therapy treatments and have new technicians. I'm sure they are awesome! Thank you Tim! read more

This review is way overdue. I don't give out 5 stars lightly- this place is 5 stars and more in my book. I came in with a friend over a month ago- she had an injury from running- and her dad got her a gift certificate, he knew this place would help her recover. We went in together, and I asked if I could take the tour with my friend. I was blown away with how friendly everyone was. They had a first time special when I went. For $37 I got to pick 3 services from a whole list of options. The first time, I enjoyed the Cryo-rejuvenation stack. This includes 6 minute cryofacisl- while laying on a bio grounding mat. Then 10 minutes of the light stem led light therapy on my face and the hydro massage bed. I haven't been this relaxed in years. I felt rejuvenated when I left. My friend and I took home some pamphlets to review the membership options. They are so accommodating here with all the options. My friend picked the $99 a month plan- she can go 3 times- if you don't use your sessions- they roll over to the next month. She can even gift a session to a friend for $10. She has been going more than the 3- when she goes visit 4-7 it's $25 then free after that. I picked the 3 month Vip plan- it's $197 a month- I can go everyday, and bring a guest every time for $30. I picked this plan for the guest option: I have been bringing in different friends all month long. Everyone loves it- and plans to sign up in the new year. I have houseguests staying with us thru the holidays- this is now an added feature I can offer them. For your guest- you can bring a guest you brought before. It isn't a 1 time option. They were even accommodating when I asked if I could bring my husband and another guest at the same visit. This opens up so many more options now- I can bring my husband, and another guest when people stay with us. I love the Cryo chamber. I'm doing 2:30 minutes now- followed by the red light room. Then I flip flop between the other services- depending on how my body feels that day. The normatec Compression is amazing, I also really like the theragun treatment. I am so impressed with how they give back to the community. They offer free sessions to first responders. They are also working on ways to be more involved in the community. My friend and I volunteer at the contra costa animal shelter- we have been bringing dogs in. This has been great for socializing our pups and also getting photos to promote them. 1 dog was adopted right after someone saw the video here. I was originally concerned about parking- but have never had any problems. There are spots right in front- as well as 2 complimentary parking structures. Everyone here is so friendly and welcoming. Treat yourself to the best gift you can give yourself this year- taking time for you. read more

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HOC isn't just a wellness center; it's a sanctuary of transformation that has left an indelible mark on my life. My journey with HOC began as a quest for relief from chronic hip pain, and what I found exceeded all expectations. The therapists at HOC are nothing short of miracle workers. Their expertise and intuition led to a tailored approach that specifically targeted and relieved my hip pain. The results were not just immediate but sustainable, providing a level of comfort I hadn't experienced in years. HOC's therapies go beyond conventional methods; they are a blend of science, art, and a deep understanding of the human body. The saunas at HOC are a testament to innovation in wellness. Stepping into one is like entering a cocoon of serenity. The infrared saunas not only melted away my physical discomfort but also acted as a balm for my stress-laden mind. The transformative power of these saunas is nothing short of extraordinary. What truly sets HOC apart, though, is its knowledgeable and compassionate staff. Tim and the team are not only skilled in their respective fields but also deeply committed to the well-being of every individual. Tim and the rest of the team take the time to understand your unique needs, ensuring that each session is a personalized journey towards healing. The holistic approach at HOC extends beyond the therapies and saunas. The staff imparts a wealth of knowledge, empowering clients to actively participate in their well-being journey. The education provided is not just about managing pain but about cultivating a lifestyle that fosters enduring health. Walking into HOC is like entering a retreat for the body and soul. The ambiance is calming, the facilities are top-notch, and every interaction with the staff feels like a warm embrace. The positive energy within the center is contagious and has become a cornerstone of my overall well-being. In conclusion, HOC is not just a place that healed my body; it's a haven that transformed my life. The relief from hip pain was just the beginning - the ripple effect of improved health has touched every aspect of my daily existence. If you're searching for more than just a wellness center, if you're seeking a life-altering experience, HOC is the place to be. Trust me; your body will thank you, and your life will never be the same. read more

It works !! Feel better faster longer stronger. Super friendly staff. Love this place read more

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First of all we like to say thank you again to the staff for being so supportive and amazing. This has been a top notch experience for my wife and I, and love the red light panels, arms,hips and leg compression sleeves, and top it off with the C4-BOX (ARTIC NORTHPOLE STYLE). What a RELAXATION and PAIN REIIEF for us‼ read more

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First time here, fantastic first experience! Shout out to Joseph for making the cryotherapy experience fun, positive and adequately pumped to get through the freezing temperatures! He jumped in with me to ease my nerves as I had read the first time it was a little bit torturous lol, but on the contrary it was fun and I felt great afterwards! I also tried the compression things, I felt like I might lift off into space, lol, not really, but it was relaxing to be squeezed into relaxation. And I tried the cryofacial which was also very relaxing, I liked the cold air on my face combined with the heat of the bed. Thanks again to Joseph for being an attentive and great host, when we move to Walnut Creek I would like to come more often. ! Or else I could fly home to Ireland and just jump into some really cold lakes, that might get some similar effects, lol. read more

Human Optimization Center - Cryotherapy Near Me - Walnut Creek, California

My son and I had our first session today We were greeted at the front but two lovely ladies I forget their names or I'd give them a shot out. We enjoyed all three treatments - cold chamber followed by localized treatment and I ended with red light therapy and my son had a hydro massage. It's amazing all my soreness from my week of cardio +weightlifting is gone I feel like I have a new body and my knee has more mobility. My sons knee swelling went down and he has more range of motion too I will definitely be going back and highly recommend read more

Human Optimization Center - In the chamber - Cryotherapy Near Me - Walnut Creek, California

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I cant think of too many times where ive had such rapid relief as I had this weekend when i had quick ( probably around 3 minute) local cryo treatment from Tim, who was very personable and caring. I was on the 3rd day of a 3 day kettlebell workshop and my lower back was starting to get much tighter then i would like. I decided to get a quick treatment from Tim who had a table set up at the gym we were having the workshop at. After the quick treatment and a few minutes of light stretching I felt like brand new once again. I can only imagine how much more I would get out of the full cryo treatment and not just the local treatment that i had (which was amazing) I cant recommend this service enough. read more

I've been so impressed with my visits on every level--the recommendations are sensitive and spot-on. Everyone I've interacted with has been so helpful and kind. My weekly visits are becoming a necessary part of my self-care and wellness practices! I appreciate how I am able to try new things each time and tailor my visit to what I need each time. I initially came in because of the hydromassage and now I rotate several other things into my sessions each time. read more

I good a vicious ice burn. I don't think it's anybodies fault, but I've been doing cryotherapy since my surgery at reboot with no problem. The person who helped me was awesome, he did a gun massage that was very helpful, but the ice burns are just how healing 2.5 weeks later. I don't know what happened, but it was traumatic. read more

I never thought I would be a big believer of cryotherapy, but it works! And, US Cryotherapy makes each visit a memorable experience. The staff is so polite and professional, the facility is super clean, and there are so many treatments offered other than the cryo-freeze. My other favorite services are the red light/infrared light room. This really gets the blood pumping throughout my body. The Normatec compression sleeves for the legs are another great service which makes my legs feel more recovered after a week of legs days at the gym and hiking on Mt. Diablo. I would highly recommend giving this place a try atleast once! read more

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I recently went to US Cryotherapy to do my first CryoSlim session and I must say Miccelle made my first session very welcoming. She was very attentive to my needs, questions and concerns. On my first CryoSlim session, she walked through all the amenities that were included in the 10 package I bought. She really made the customers feel like they were getting pampered at the spa. Overall, great clean and welcoming place. Can't wait to see how my body will change when the ten sessions are done. read more

I came to HOC for their Cryoskin treatments to help in fat reduction. Michelle is amazing! I still have more to lose - but noticed the area she has treated is smooth and have seen a reduction. The additional services (Infrared Sauna is my favorite) make it worth it for the $$$ read more

Update (10/4/19): The store owner finally called me and I got my refund. Hopefully the service will be better, because we need a good cryo place in the area. I scheduled a 15 cryo facial, and it was a bad experience. I arrived on time at 11:45 and left at 12:30 without any service. The machine was malfunction, and the staff convinced me that it would be fixed in 6 minuets. I waited and waited and they kept assuring me that it's going to work soon. 2 staff was trying to fix the situation and after 45 minutes I was still waiting then I had to leave. After 2 days, I haven't yet received any phone call or text to follow up with my appointment even though they already charged my credit card in advance before the service. read more

Big ups to Tim & the entire team over here! Made my first visit earlier today and I'm very glad I did. I opted for theragun treatment, cold chamber and full body infrared light therapy, in that order. I don't suffer from any chronic pain or illness (being that I'm in decent shape at 25 years old) but Tim and I were briefly discussing the concept of optimizing the human body... that's exactly what I felt I was doing. Just incredible.. it was my first time in a cryo cold chamber but I'm no stranger to make shift cold water therapy. Everything was great and after the 3 treatments I felt so clear headed... words can't really describe. Needless to say I'll be returning and sending many folks over! Thank you read more

I am way overdue in writing this review. In fact, I'm just going to get a start here now and then add more later. Part 1 Buying a monthly membership is one of the best things I've done for my health in a very long time. The multiple, cutting-edge services at The Center has catapulted me to a new OLB - OPTIMUM LEVEL OF BEING! Tim, the founder, has brought the very best of bio-hacking technology to Walnut Creek. Cryo Chamber is certainly the backbone of the Human Optimization Center, but Red Light Therapy, Normatec Compression, Infrared Sauna, etc. form the All Important skin that completes the restorative package. The staff understands "Customer Service" in ways I rarely see in small businesses. From the first time I walked into the center, I felt a sense of "family." Thanks to all the great staff for making my regular visits so deeply meaningful. read more

I recently under went cervical spinal disc replacement. (Emergency surgery on spinal cord). June 19th. It has been a frustrating recovery to say the least. I have been doing PT 2 times a week and experiencing very small gains...until now. I came HOC to try another Ave of treatment. When I arrived I was greeted by Tim Fitz himself. Tim took me to his office to discuss more than I anticipated. The guy is a treasure chest FILLED with unbelievable information regarding health and alternative medicine. I have now been visiting HOC weekly, commuting from SF and have absolutely no problem making the drive considering the benefits I am already experiencing. The facility is beyond your expectations and the staff is not only extremely supportive and kind, but extremely knowledgeable as well! I promise you, if you just drop by to see what they can offer you, I guarantee you will be not disappointed. I can't thank HOC enough! Cheers Sean Fitzgerald read more

A few months ago I purchased 2 packages from their Greenstar Marketing team on 12/21/18 and I thought I lost my vouchers but recently found them. I noticed that there is an expiration date of April. I called them to see if they could still honor my voucher or to even do just one of the three things offered on there being that I will be a new customer. NOPE. They didn't even consider gaining a new customer! Didn't have to go in to know that they obviously don't care about customers. read more

Human Optimization Center - Cryotherapy Near Me - Walnut Creek, California

This place is amazing! I first came here to treat ongoing pain from a knee injury and recovery from a neck surgery. I love the cold chamber, red light room, and water massage! But wait...they have cyroslim and Cryoskin. Jenika is AMAZING! I had my first treatment last week and loved the results. I appreciated her customer service, knowledge, and listening skills. She's your gal if you are looking at either of these services. read more