Today, Sept 26, 2023 a unit was delivered to my condo in Rahway NJ. I didn't order it, mind you,…read moresomeone else in the building did, yet Pack Rat parked in my private space. Signs all over that say reserved parking. Even had a traffic cone in my space due to previous issues with people parking in my spot. You are trespassing on private property. Horrible disregard for the law

There services were flawless. container was delivered on time and clean driver was very…read moreaccommodating in placing pod where I wanted it. They picked up the pod as scheduled and delivered on schedule, actually it was ready if I wanted 2 days ahead of schedule. All items were in perfect shape and the move from NY to SW Florida went perfect. I would recommend Pack - Rat to anyone looking to move at a very reasonable price. I will never use any other moving service, they even offer loading and unloading services.

I used Zippy Shell to move contents from Florida to NJ. They told me I would need one pod. I told…read morethem I had a storage unit that was 10 by 10. 10' high, 10' deep and 10' wide. They said no problem, there would be plenty of room and even room left over. Zippy Shell, unbeknownst to me, contracts with College Hunks to load the pods. When CH arrived, they right away told me my stuff would never fit into the one pod and I needed another one. Keep in mind Zippy Shell has only one size pod and they each cost $3000.00. My moving costs just doubled. I called and asked them to send another right away. They said it would take 2 hrs to get an answer as to whether they could. !I asked why so long? They said that's the process. I said what's the process? They said we send an email. What?? Something that needs to be done quickly will take 2 hrs to find out IF they could fix their error? I had to drive back up to Miami that same day! I said CALL THEM! Nope! They would not call. I finally called myself and was told they never got an email from Zippy Shell. And Zippy Shell closes at 12 on Saturdays. Now you get the 2 hr time frame!! So I had no choice but to leave Naples, drive back up to Miami and deal with it later. Monday morning at 7 am College Hunks called to say they would be in Naples in one hr. I there was nothing I could do to be there because my car was being picked up to be transported to NJ at 11:00! Therefore, I had to trust these guys to load the pod with out me being there! Not a good feeling! I asked them to lock it and send me the keys. They said they don't do that. They told me to buy a lock cutter. So when the pods arrived, 21 days later when it was supposed to be a maximum of 10 days, the lock cutter did not work. I had to go to Home Depot and buy a power tool to cut the lock. All because they would NOT send me the keys to the lock! This took time and the power tool cost $250.00!! WE cut the lock and got to work. The crew was lazy, slow, and I actually had to help them move MY stuff because they were so incompetent. They didn't do what I was telling them to do and they loaded my storage unit in such a way that we couldn't get all my stuff into a 10/20 storage unit! And when the 2nd pod arrived, they took everything out and then 5:00 came and they said they had to go when all my stuff was outside the pod and I had no help. I was there alone. A 71 yr old disabled woman. I was hysterical crying! What was I going to do? This was the day before the 4th of July wkend. Who could I call? I was beyond upset! I was lucky enough to get three of my friends to show up at a moments notice to help me. And Public Storage allowed me to use a different pod overnight to get the rest of my stuff into and then reorganize the next day. The next day I hired two people to meet me to unload the original storage units and reload the way it should have been done. What a mess and talk about stress!! Then Zippy Shell actually had the nerve to call me and say they were going to charge me an additional $800 dollars because of how much time it took! You have got to be kidding me right?? After what they did to me?? After scamming me into two pods after they assured me one was enough doubling my moving cost?? And after I had to buy a power tool? And the driver had no phone charger so I lent him mine and he took off with it! It was a total circus! DO NOT EVER USE ZIPPY SHELL-EVER!!!!!! They will screw you! And what they sent to me was not a pod per se, it was a cage! It was open! It was not enclosed! Apparently then they turn it over to Pack Rat who covers it in plastic! If you look on Zippy Shell's website, you never see a cage, you see enclosed pods!! They scam you right from the get go! I moved here in June. I am STILL fighting with them. They are horrible! They have no care for the customer, just money, money, money!! ZIPPY SHELL IS THE WORST!!!!

From the owner: Zippy Shell Inc. is a national provider of portable storage and moving solutions. Zippy Shell was…read morefounded in 2007 and launched in the U.S in 2010. Zippy Shell is one of the fastest-growing moving and storage companies in the U.S. With many locations across the nation, Zippy Shell provides a complete suite of services from self-pack storage to cross-country moving.

Dina was great when we couldn't work the lock to our unit. Very informative and Hank youread more

Dina was very helpful with my transaction and very knowledgeable on the services offered. She made…read moremy transaction a great experience for me during this rough and stressful moving time she was super pleasant and very patient . I will definitely recommend Extra Space Storage at 125 Route 70 in Lakewood. Thank you Dina again!

Great Service ,Clean Place and Very Professional Staff. I will recommend this Public Storage to my…read morefriends and family. Thank You for your services.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

If I could give 0 stars I would. I rented this unit at a promotional rate. 6 months later I…read morereceived an email notifying me that my rent would be going up $60.00! When I called to complain I was given a lower rate but still a substantial increase. I find this unacceptable. I rented this unit after researching various units in the area and choose this due to the lower rate. I can understand a small increase but this is a rip off. I am extremely dissatisfied with this and would not recommend this at all. Beware when renting a storage unit. Apparently after you sign up with their promotional rate, they hit you with an increase, really leaving you with no option.

Everything went according to plan, so easy to work with booked everything online and it was all set…read morewhen we arrived to unload my daughters apt. Into the storage unit. Thank you