I was notified and reminded when Jonathan Trollinger was near and have me a 10 minute heads up. I…read moreasked him to look at a couple of things and he explained what he was going to do. When he finished he let me know what he has done and what to keep my eyes on. I was them sent a note letting me know if I saw anything after he left just call in and they would return free of charge. I have used Bulwark for many years and I'm very happy with them.

Do not use this company if you have a serious problem. One of my houses was infested by mites and…read morefleas. I had them add interior and exterior flea service and the problem has only gotten worse. They have treated my house twice and you can walk outside just a few feet and see mites all over . I can not be in my house it is so bad. I have removed the furniture and have no pet and they still can't seem to solve the problem. I noticed when I was lucky enough to be there that they basically brought 5 cans of alpine spray and hit windows and doors thinking that was going to fix the problem . I was not allowed to speak to the service guy working that week unless I happen to be there when he showed up. You can call a 1 800 number and they will send the guy a message but you are not allowed to have his name or number. They are not local to chattanooga and I have no idea who they are dispatching me with when you call. Never been the same person in about 10 calls. You can also tell by all the reviews they push their sales technicians (they are definitely not pest experts) to get reviews. Basically a marketing company .

Stephanie was very professional and I look forward to working with her again. Great and timely…read moreservice.

Highly recommend this service. They listen to your concerns and are friendly and timely! A great…read morevalue for pest control. The owner is authentic and honest and really loves her work so much her main goal is to help! Can't recommend this company enough!

I had a new person- Adam. I was very happy with his service. He was professional and we walked the…read morehouse and he asked questions about any concerns I may have had. He was done in less than 15 minutes and did a great job ridding my home of spider webs! I hope Adam stays on our route!

I bought a house and the previous homeowners used this company for the termite services. I have…read morebeen in and out of the country for the past several months and one day I pulled in my driveway to find a representative from Northwest forcing my locked privacy fence open. He got in my backyard and when I approached him and asked where his permission was to enter my property, he said he did not need one. That it was not criminal trespassing. So if you want these people just to come into your property whenever they feel like it, hire them. Their customer service is extremely unprofessional. If they needed to remove 'their property' from my property, just like they harass you to get into a quarterly membership with them with emails and mail correspondence, they should also let you know that someone is coming and requires access to your backyard and the privacy of your home.

Best Pest Control you can have. I had a very bad Roach problem they were everywhere not only came…read moreout at nite they were out during the day, in everything you could think of, couldn't sleep at night they were in the bed. I was about ready to burn my house down thats how bad it was. Looked up different companies and called to ask prices and i have dogs and a lot of cats and needed to know the spray was ok around my animals. First place i called it wasnt good around animals,so that was a no. Pure Guard Pest Control was 2nd call and was exactly what i was looking for. Shane came out and did first spraying and now i got my house back. It will take time but its a big improvement. Theres a few but nothing like it was. Call Pure Guard Pest Control you wont be disappointed ....

I have had 2 visits to treat my home and property from pests and after first treatment the spiders…read morethat were getting inside my home are gone. They also have gotten rid of wasp nests and afterwards a wasp came flying towards where the nest was and turned and flew away. The tech who did the service said they wouldn't come back to the nest and he wasn't kidding. Very friendly service. They stand up for their work too if you see bugs they will come back and take care of it, but I've not seen any. I don't like spiders and I'm real happy they are gone.

i've used Valor for a little over a year now. They're very professional and my last appointment was…read morewith Rebecca Bowman and she went above and beyond. I really appreciate all the personal service.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

If you are reading this find some other company than Orkin. Please don't get cheated like we did…read more We have everything in emails and photos to prove their incompetence and or apathy. We should have known since most of the contract we signed dealt with arbitration and not suing them. They told us we had a bad mice and snake problem in our encapsulated crawlspace and attic, and probably the walls too. The work they quoted was expensive but based on other quotes they were on the high side but in line. They quoted 5 things to do. 2 of which they did not do at all, the other 3 they did attempt were complete fails. They incompetently or accidently unencapsulated our crawl space as well. We had to fix that ourselves. They came out 4 times and we had to be there to watch them since each time they did less work, and worse job. The managers came out the last time and it looks laughable. If Orkin's goal was to keep doing so bad we'd say don't come back and quit wasting our time then you succeeded at that! If this is the best you can do, your competitors appreciate you! Us on the other hand feel cheated out of our hard earned money for a piss poor job and apathetic and incompetent organization. I plan on working my way up the Orkin chain of command and file a BBB complaint. Attached photos are AFTER they said they were done. We have many more if you're interested or Orkin's competitors.

I had work done at my home where drain was not put correctly. Have been trying for 4 months to get…read moreproblem fixed, but get excuse each time for not responding. Do not use orkin for anything for once there done u never see them again