If you are reading this find some other company than Orkin. Please don't get cheated like we did. We have everything in emails and photos to prove their incompetence and or apathy. We should have known since most of the contract we signed dealt with arbitration and not suing them. They told us we had a bad mice and snake problem in our encapsulated crawlspace and attic, and probably the walls too. The work they quoted was expensive but based on other quotes they were on the high side but in line. They quoted 5 things to do. 2 of which they did not do at all, the other 3 they did attempt were complete fails. They incompetently or accidently unencapsulated our crawl space as well. We had to fix that ourselves. They came out 4 times and we had to be there to watch them since each time they did less work, and worse job. The managers came out the last time and it looks laughable. If Orkin's goal was to keep doing so bad we'd say don't come back and quit wasting our time then you succeeded at that! If this is the best you can do, your competitors appreciate you! Us on the other hand feel cheated out of our hard earned money for a piss poor job and apathetic and incompetent organization. I plan on working my way up the Orkin chain of command and file a BBB complaint. Attached photos are AFTER they said they were done. We have many more if you're interested or Orkin's competitors. read more

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I had work done at my home where drain was not put correctly. Have been trying for 4 months to get problem fixed, but get excuse each time for not responding. Do not use orkin for anything for once there done u never see them again read more

two guys came out to give us a quote on pest control. when they came back from the attic when they came back they told us it was the worst case of "wildlife they ever seen". Telling us there were multiple snakes rats and mice. Scared us silly because we just bought this house. They said they would have to take out all of insulation and remove the critters then clean then reapply their special insulation for a low cost of $18k!!!! We almost fell over ... good thing we canceled and had an insulation company out to inspect. We ended up having the other company remove old insulation and do a clean up. After they were done I asked how many animals they seen or had to remove and they said not a single one. They said it was one of the better places they have had to do!!!! Orkin used fear tactics to try and scam us out of almost 20thousand dollars!! Beware and get a second quote read more

We had a random fire any infestation in our living room, so of course I was in full panic mode. Orkin was super quick to come out and help fix our problem. We signed up for their bi-monthly service as well to keep future pests at bay and have been happy with the service. Our tech has always been prompt, polite and thorough in their work. read more

Professional technicians, they call to confirm your appointment and are on time. Prices are good - they are not the cheapest but that is FINE because you get high quality service with a guarantee and personally I'd rather pay more to know I'll get what I need. Staff seems well trained and managers are very responsive. They are very nice to my pets! read more

I have not ever used a pest control before, even though I have needed to. Let me just start with the price is right! I like many others I'm sure thought it was going to be several hundred dollars up front but no it is not. They have a plan built for your needs over the course of a year and is very affordable. On to the technician, he was absolutely fantastic and walked me through what he was going to do, what he was doing, and what we can expect in the future. He was super, super friendly to me and my daughter. Absolutely astonished by this whole process, thank you! read more

My husband and I had a consultation today. Our house backs up to the woods, so rodents are pretty common. The moron who came out today must've thought we were made of money or just plain stupid, because he quoted us 3 grand. AND requested we buy a dehumidifier AND rip out all the insulation under the crawl space AND put in a sub pump BEFORE addressing the problem. If you wanna charge me 3 grand for pest control, it better be the Demogorgon in my crawl space. read more

I signed up for this service but was not happy with how they do their scheduling. The first time I did receive an email and a text of the date and a time window. The 2nd time I had to call the day of to find out the time. The 3rd time I did not receive the time. The local office does not offer any customer service. I ended up cancelling the service read more

You people are no good! My Mom paid her bill off early and you send her a statement saying she still owed! You also said she was late with a payment! That is B S! She was caught up ahead with her payments! I will never use Orkin again and will tell every one about this that needs to use an exterminator! read more

You guys are the best. My pest technician Brian Hilton has worked miracles at my home. No bugs make me very happy..

Absolutely recommend this company, they take amazing care of your needs and never leave a mess. Excellent prices and you won't have to worry about treating the property over and over to control those pesky critters. Water bugs, ants, and spiders... Not my problem anymore! Thanks, Guys! read more

My husband and I were wary of treating our home for bugs because of small children and pets, but when we found a brown recluse in our children's bathroom, we knew we needed to do something right away. I sent an email asking for a quote, and within 5 minutes, I had an email response from Sabrie. She called shortly after to discuss options. The prices were reasonable, and they were even willing to work with me to get them closer to my budget! The prices were still just a little out of our range, so we ended up going with a different company, but I would give Orkin's customer service (and Sabrie) 5 stars for their friendliness, quick responses, and willingness to work with their customers! Thanks for such a positive experience! read more