This particular Chase bank is an older style Chase location, but it is conveniently located on a…read moremain road in Titusville, Florida. The staff is extremely friendly and professional and I was able to get in and out in pretty much no time flat. I have been a long-time customer of Chase. Originally, I was a part of Washington Mutual and when Chase acquired Washington Mutual, I stayed on board and my long-term relationship with Chase has been an overall positive experience. If you are in the Titusville, Florida area and are looking for a Chase, this is a good option. Or, if you are looking to open an account and this particular Chase location is convenient for you, I would recommend Chase as a financial institution. Again, this Chase has earned my recommendation and I give it five stars overall.

Josh Robinson is the best private client representative in Central Florida! If you Find yourself…read morein need of honest An intelligent financial advice this is the gentleman that you need to see he is very articulate knowledgeable kind and thoroughly let you understand any aspects of the financial world that you may need help navigating through. I am so very pleased that I encountered this gentleman to help me with all my banking needs

In this crazy and depressing mortgage market I was pleased to work with this company. They were a…read morebreath of fresh air, not pushy and found us a great deal on our refinance. I would suggest them to anyone. Our broker was Amber and she really cared about what loan we got and even cautioned us against what we thought we wanted. And we ended up getting better terms and a better rate with her advice. In fact she did better than the large bank we were first working with.

I hate coming to this the ladies that work here are so unprofessional, they are always making…read moreunappreciated comments to customers. Especially Jenn I don't understand how the manager doesn't call HR on her.

The absolute worst customer service I've ever experienced. Susan, I believe was her name, needs…read moreanother job not dealing with the public. Or maybe at a bar where she can be rude to people and they don't mind. My girlfriend and I went in to open a new account, you would have thought we wanted the keys to her house and we needed her to drive us there by how bothered she was that they were 'busy'. Mind you, there was only one other person in line to talk to her. She asked for our IDs and debit cards to begin this process. I simply stated that the lady who greeted us had already taken my card and info. She looked at me like I had three heads and stated real snarky 'well that's just to get you in the queue.' Then with a smirk on her face, while shaking her head, she snatched the cards off the desk to start inputting the info. That's where I drew the line and said 'nope I'm not doing this, I'm not playing your game.' I grabbed our cards and told her I should have listened to the google reviews (1.5 stars) and never have come here. Side note, Google does not allow any more reviews of this particular business. She gasped 'what did I do, I didn't do anything' I quickly reminded her of her poor attitude and horrible customer service. Look people if you hate your job, go get another one. McDonalds and WalMart are pretty much always hiring.

VyStar made errors on my account that resulted in late fees, then refused to fully acknowledge…read moretheir mistake or take responsibility. Instead of correcting the issue and removing the fees caused by their own error, they passed the blame and offered no real resolution. Customer service was disappointing and lacked accountability. When a financial institution makes a mistake, customers should not be the ones paying for it. Very frustrating experience.

No privacy when conducting personal business. When we needed to discuss a very serious situation…read morewith an account we were made to stand in the lobby at the teller counter. There was no option provided for private conversation in an office.

Planet Playground is a parents worse nightmare. Kids sliding down three floors and leaving you…read morewalking down three flights of stairs. Signage is awful. Maps are terrible. We went when it wasn't crowded and couldn't even imagine going on a busy day. Restaurants were out of hot dogs pizza and chicken nuggets. Just poor planning all around which is a shame as it could be wonderful

Went in to open a new account and get a car refinanced , was directed to a cubical to do the…read moreapplication over a phone Really? I drove to a bank to do business with a human Girls at the teller window were snobby as well I'm now down the street St Wells Fargo talking to a human and getting the service and loan I requested

I don't know who exactly is playing games but This bank does NOT seem to care about the cardholders…read morethere. Got my card stolen twice, both times I was in between homes and this bank still has not given me a cent back like they advertised.

They have always been friendly and helpful to me in every situation. I have no problem with them…read moreever.

I was visiting from out of town and wouldn't be home in a month. A real estate investment…read moreopportunity came up back home and Casey went so far and out of her way to help me, even though I am not a Wells Fargo Bank customer. My utmost thanks goes out to her for her extreme kindness. Thank you Casey.

I've been with this bank for 20+ years. Today my gf went to deposit cash through the drive thru…read more She had my ID my ATM card all the other information you can possibly know about a person. It was $450.00 and they told her I had to deposit it personally, that she couldn't. I just had back surgery and there was no way I could get there without being in pain. I called and a smart butt guy, Andy answered. He said it's been their policy for a few years now. He told me she could deposit a check or go get a money order but no cash. I asked him to explain that and he tells me it's to cut down on laundering money. He said the rest I wouldn't understand. He also said she could deposit it through the ATM but not in the drive thru. I told him it made absolutely no sense when I could get a word in edgewise. I also heard a female teller speaking very loudly in the background but couldn't make out what she said. I asked him what she was saying and he wouldn't tell me. The teller then stopped. Hmmmm. Andy doesn't know how to respectfully speak to customers no matter his position in the bank, he shouldn't be allowed to answer the phone. I wanted a simple explanation and what I got was a snarky guy playing boss over my account and speaking down to me. He tells me she could circle around the building and try to withdraw money using the excuse they just let her deposit to my account. Really? A withdrawal is much different than a deposit. So now I have to worry about bills and automatic payments that come from my account. My gf heard the teller say "what made me question this" and then realized her mic was on. Andy man told me that they couldn't tell it wasn't me so when they asked. She was honest and said she was making the deposit for me. I guess she should've lied and I wouldn't be sitting here worried. This isn't the first crappy service from this branch and I'm sure others have had the same or worse experiences here. I could even understand a little if I had unusual activity or mass amounts of things like this happen but I don't. Thanks Titusville Wells Fargo! Not that life isn't stressful enough without this!!! Don't worry as soon as I get all my business done with your bank, I'll use my other bank from now on. These employees need serious customer service training!!!