I'm writing this review because I had about nine maintenance concerns, and Calvin showed up with a…read moresmile and resolved every single one in about 30 minutes. He was kind, friendly, professional, and incredibly efficient. I'm so grateful for his help. I also want to recognize the entire maintenance team. They are consistently outstanding, and Calvin is a beautiful reflection of that excellence. Thank you all for the care and pride you bring to your work.

I been living on the same unit for over 3 years and new management has made lots of changes, I wish…read moreany of them would be actually beneficial for the residents. Front desk is extremely rude. Green areas are becoming better but the grass and trees are often leave unattended for multiple weeks. Managment changes contract rules like nothing so they can start charging more. Service fee is a good example of it, it's just a dollar but they don't explain what is for. Trash service fee, this is a new one. 18 dlls which we were not used to be charged and with previous management we didn't have any sort of trash recollection problems that now days we see. Shortage of Maintenace personal. I think as of today 5/7/2024 there is only a couple of maintain ace folks, nothing to complain on them, really polite and efficient folks, but you can tell they are under lots of stress due the lack of more personal The lease agreement does not cover any incidents on the unites so you have to get insurance in advance, basically management doesn't want to hold accountable for nothing, if you lack such insurance, you will be charged 25 monthly. Ah yes and almost forgot, parking is a special thing here, you can't own two cars and want to park both on the property even when there is plenty of parking spots available, this is management policy to only allow one car per resident, you might consider making an owner change on your cars to your partner. I would have definitely recommended this property to anyone two years ago BUT not today.

The apartments are spacious and has some ok qualities. Plenty of parking but you need a parking…read morepass, quiet on the outside, loud on the inside. Their is a gas station right in the front of the complex, close to dc and a good amount of stores nearby. Some kids were urinating in the building and packages were being stolen at a point in time. Pepco is who you pay electricity to and you receive a Conservice bill for water & gas which you pay with your rent. The neighbors make living here irritating because of lack of consideration and respect. Knowing that my neighbors are harassing on purpose I decided it's only fair to share the experience for future residents. There are washers and dryers which are stacked. The bigger bedroom does not get proper air circulation. There are lots of bugs (spiders, grasshoppers, other unknown bugs). You have 2 ways to go to the bedrooms. The bedroom closets are pocket doors which you can hear your neighbors slamming. The tub was not glazed but painted upon moving in so everything was stuck to the paint. Master bedroom floor had major dips in the floor and dressers were leaning (if you have a child/children or a pet please be careful so nothing falls on them). The floors creaked really bad (which means hollow floors and no insulation). There is no insulation within the units so if you will be able to hear your neighbors above and below you. People w/ kids who live above you- you will hear them running and more all day even the adults stomp and bang hard as ever. If you have decent neighbors appreciate them because some neighbors believe they are entitled to be as loud as they would like. (Some neighbors are crazy so I take photos & videos for my protection). As of currently since moving in we have experienced neighbors above us who during the touring process could be heard following us through the apartment. With thin flooring the upstairs neighbors heard us speaking and followed us in each room while touring from inside their unit. Those same upstairs neighbors who live in the unit number 9 has been nothing but disrespectful since. A common thing we've experienced is anytime they hear us communicating whether by phone or in person you would hear their heavy hard stomps/feet follow us around and when we reported their noise, they retaliated with even louder noise. At a point they would sit in their car knowing what time we would leave and watch us as we came and went. If they hear you cough, sneeze or talk to loud they will follow wherever you are and stand and listen. They'll follow around just because and I swear on it. My alarm system was deactivated one morning and once they heard that they came running to watch you and then they took their trash out. Just so they can see you. They are retaliatory and if you bang because of their noise they will stomp through the entire apartment. Now the downstairs neighbors in apartment 1 stomp which surprisingly you can hear them underneath you. They came and stopped us as we moved in to say oh you're quiet unlike those neighbors before you just to see how we would respond. After time they began being so loud we could hear them underneath us. One of the women here doesn't work either so they as well will follow you around and then listen to you as you use the bathroom. They, after me giving them the same energy have been nothing but rude and began mean mugging so for that reason I needed to snap their pictures as well. One night they were fighting and you could hear it as if it was in your unit. Again people should know what type neighbors they have living around them. You will be surprised that some of your neighbors are weird and may be retaliatory so it's best to be cautious. As of currently my neighbors and I are in dislike of one another because they want to bang and stomp while I believe there should be some consideration for having neighbors around you.

I moved here for Convenience and honey its not worth it! The layout is okay, outside of the…read morestanding room portable size shower in the master bedroom. Selective apartments include roaches and mice and poor pest control treatment. In order to get a good night sleep the unit above either must be vacant or you need to rent a third floor unit- great luck on them knee because the steps are steep and not to mention rusted, deteriorated and steep as hell. Run don't walk or you might regret it... This is not where you want to call your home.

Beautiful place and dog friendly as heck! They have a really cute indoor dog bathing area so you…read moredon't have to give yourself and your entire bathroom a wash along with the dog, and a spacious fenced in area for dogs outside. Its social and friendly with a great staff that throws fun resident events. Its not the quietest location (the apartments arent soundproof at all and the residents are on the younger side), but the amenities more than make up for it.

If you value your car, and anything inside of it, I'd recommend not living in a complex managed by…read morethis company. About a month of regular break ins, and thefts of this nature, and all we got was 7 days of a decommissioned police cruiser to sit at the bottom of our garage. Oh and did I mention we're all paying $30 dollars a month to park here? But hey we get pancakes and food trucks sometimes.

I like living at Mosiac at Metro! It's clean, safe, convenient to shopping for anything you may…read moreneed. There is onsite parking. The property is kept up nicely. The price is good for what you get. Hopefully it won't increase since there is new ownership.

I would like to say anytime I call the service team for anything especially an emergency they are…read morealways on time and efficient. I could be more satisfied with the team. Thanks for all your hard work in our community.

Nice layouts in units, mostly quiet, nice location, and reasonable rental rates. Also property…read morelandscape well maintained.

on going service issues are making my home unlivable. We have had an issue with a sewage/gas like…read moresmell in our home for over 6 months. Now, rather than being isolated to the bathroom, it's spreading all over my home in all vents making it impossible to live normally. The service team can never find a solution and does not communicate clearly what next steps are. Our AC was down all summer and we have been dealing with this smell for over 6 months. After over 5 home visits to identify the cause of the smell, now they are saying something is trapped in the vents blocking the flow but they can't even check because they can't access the roof. I don't know how long they expect us to live like this. We truly regret renewing our lease here for another 12 months. It's to the point where opening the windows and balcony can't even get the smell out. i'm already mentally prepping for them to not have an answer tmw when they are supposed to check or to be given some long wait time to make the fix. We are beyond frustrated.

This place is the worst they have roaches really bad. Doors broke. Tub peeling. Maintenance is…read morehorrible. You good inside the rental they act non slow about everything

This property is terrible, i have been waiting on air conditioning for over a month. Maintenance…read morehave been claiming to come fix my problem all month and close out tickets before even staying to see if problems have been resolved. Management have been leaving voicemail full so there is no one to get in touch with. I have sent stuff to corparate and still nothing is done. I have even requested a window unit until something get done because i seen them give them out to other units but no action in my place. The only reason i am still here is the pool and I can't afford to move yet. I have rusty vent grills that i have ask to have painted with no luck but they have been painted so many times the vents want close or open with the knob. Shelves have been there so long they are worped. I have pitures of air conditioner saying 72 and its 87 degrees or on 69 degrees and 90 in the apartment.

I lived in stone point for about a year and a half, ending in August 2015. The management had a lot…read moreof turnover in the time that I lived there, with the exception of the assistant manager Roxanne. The professionalism of the team never dipped despite all the personnel changes. Whether that's Roxanne's doing, or Bozzuto's training program I can't say. I could sit here and nitpick about little things, but bottom line, having lived in a few locations in Annapolis, I don't think you're likely to find a better apartment in town. As for the little things: the heating and ventilation system in my apartment was a little below average. The fan didn't quite push all the air to the farthest room, resulting in a bedroom that was 10 degrees cooler in winter and 10 hotter in summer. Parking was also sometimes messy. It usually wasn't too bad as long as the neighbors followed the rules, but every now and then some people would take a garage spot they weren't entitled to the night before a snowstorm, betting on the tow truck not showing up. With such a small lot for such a big building, you have to accept you might walk a bit if you get home from work at 7:30. That being said, the management was taking measures as I left to address parking problems, which seemed promising. In conclusion, please refer to paragraph number 2. No place is perfect. In Annapolis, I'm pretty sure this is as close to perfect as you'll find. Thanks Roxanne, Lauren and co. for a great couple of years!

We booked an apartment tour exactly one week in advance, specifying the layouts we'd like to tour,…read moreand received an appointment confirmation email the same day. Upon arrival the morning of our tour, after a 40 minute drive to the complex, we are told that there are no apartments available to tour. Not even alternative layouts. The woman said she could go over pricing and amenities with us (information that we'd already viewed online). She also remarked "I thought you'd call." Why would we call? We were under the impression our tour was confirmed, per the confirmation email. Very frustrating to have wasted such a large portion of our morning. Needless to say, we won't be rescheduling. If this is suitable communication for prospective residents, I can't imagine the standards for communication with existing residents.

They Lie about things getting fixed and the place is in very bad condition alot of people have…read moremoved out because of the way things are ran and they show you pictures that are not even of that apartment building , so many residents have broke there lease because of that are not being followed and and the lease is a lie. and you can go there and talk to people that live there and they will tell you the real truth about the whole place. DO NOT MOVE TO PLACE....!!!!!!!!!!!

Terrible. No AC. Constant power outages. Hot water goes out randomly. Cockroaches. Residents…read moreleave garbage in the halls. Renovated apartments are cheap junk paint peeling. New tubs peeling needing constant reglazing. Anyone giving 5 stars does not live here. This building should be condemned. Do not move here!!!