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    Hunter's Moon Harley-Davidson

    4.0 (15 reviews)
    Closed 10:00 am - 6:00 pm

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    Lindsey P.

    These guys are great in this location, friendly and helpful. We bought a new HD and they were thorough with helping us determine the best machine for our needs. Chuck and Ed were super helpful and worked with us on our purchase. The trip around the moon is a novel approach to learning who works there and their services. Great location and selection of gear. One of the best stores I have been in as far as friendly compared to others we have stopped in around the country. Thanks guys!

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    Ask the Community - Hunter's Moon Harley-Davidson

    Review Highlights - Hunter's Moon Harley-Davidson

    Chuck and Ed were super helpful and worked with us on our purchase.

    Mentioned in 2 reviews

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    Virtuous Cycles

    Virtuous Cycles

    4.2
    (49 reviews)
    $$

    I went in to get my back brakes replaced and my back tire inner tube replaced (I brought the inner…read moretube). I was told this service would take a couple days, which I expected, and left my bike with them. I then received a message 2 days later saying they had replaced the inner tube and just needed to get confirmation to go ahead with some brake repairs, which I approved for the estimated price of 76.02. I then heard nothing from them for 3 weeks. As it is midterm season and I am in a challenging major, I didn't have time to be thinking about my bike, so I assumed parts were on back order or something. Eventually I caved and messaged possible times I could pick up the bike. I was then messaged after both of the times I gave, such that I couldn't pick up my bike for another week. When finally messaged back, I discovered they uncharged me to 116.02 for a service I did not approve. When I eventually made it into the shop, I inquired about the time and the price. The employee I talked to gave me attitude saying, "It sounds like you should open your own bike shop." After repeatedly telling the employee I was talking to I was not mad and simply curious as to what happened, he told me someone put the bike on a rack upstairs and forgot about it for nearly a month. In the end, they took 20$ off the total (still 20$ more than what I was sent in an itemized list). Overall extremely unprofessional experience, I will be fixing my bike on my own from now on.

    Adding to the review as it doesn't feel right that the business owner can make inappropriate reply…read morestatements. Additionally, making fun of the gift (bike computer) given to me from my kids shows their real character and should not be conveyed by a business owner to anyone. Taking 2 weeks to mount tire to a new wheel was my frustration and disappointment with Virtuous. Business owner did not address this in his reply. I did not accuse staff of stealing, I asked where bike was stored during the 2 weeks and if everyone visiting business has access. When visiting the store and seeing the disorganization and randomness of which the bikes were stored about, it seemed likely that something could go missing, that's why I asked. Tire on new wheel has not been able to keep air in it since bringing home. Worst service experience I have ever had, would give zero stars if could. Left bike at shop as it needed a new wheel, gave directions on size of wheel and tire to order to the service tech. Received notice that items were ordered and it arrived in a few days, however it took 2 weeks to get it installed. When picking up noticed tire and valve was incorrect size. Positive note, they were able to switch out and get me out the door in 15min and I appreciated that, but it left me thinking.... why did it take 2 weeks to get my wheel and tire installed when it took 15min. when they had it incorrect. Entire operation felt disorganized, and that technicians were working to accommodate everyone who stops in for minor repairs vs those who had come in before them. Side note, when testing riding my bike noticed front tire was flat, gears did not shift correctly, and I was missing my bike computer. Want to support local businesses but this experience was terrible.

    Bike People

    Bike People

    4.3
    (6 reviews)

    What an amazing experience!! We had never been to this area before and it was a great find! Matt…read moreand his teammate were professional and worked so hard to help us come up with solutions! I highly recommend visiting this shop!

    Beware this place charges extra to work on 'e-bikes'. It took 2+ weeks to surprise me with a $267…read morebill for installing two LED lights on a bike I bought from them. Expect to wait longer and pay more. Service here is amateur at best... They cut the steer tube on two brand new bikes before we even rode them. They removed a crank arm on my bike when installing LED lights and didn't use a torque wrench to replace it, so it fell off 12 miles later and left me stranded miles from home. They didn't use waterproof connectors when installing integrated LED lights so those stopped working after a couple weeks. They don't have a software license to service Bosch electric motors. So, to install my LED lights and enable the software feature, they had to bring it to their friends at the Pacer's Bike Share. Matt never replied to a single email I sent requesting quote for parts. I could go on, but I'd leave it at this, I've been riding bikes my entire life and I've never experienced this level of indolence, incompetence and bad faith at a bike shop. I honestly fear for people's safety that are getting their bikes serviced here, and getting ripped off for subpar service. After Bike People messed up my bike, I ended up going to Indy Cycle Specialist (ICS) to have them fix all the mistakes that were made by Bike People. After experiencing all the mistakes, being made to feel unwelcome because the bikes they sold us are such a hassle, the extended wait time, and the surprise 'e-bike' service fees; my wife went to ICS to get the same LED lights installed on her bike. ICS did the work in 1 day and there were no surprises in cost. 50+ miles later, her crank arm hasn't fallen off and the LED lights still work. Imagine that. Matt tried to contact my wife to get me to remove my initial 1 star comment less review because he thinks she bought the bikes and that somehow that makes any difference. You're not going to get me to remove a review by talking to her. It's pretty pathetic really, considering that I'm still a customer that bought two bikes, paid for accessories, and services. This place deserves less than 1 star and as far as I'm concerned Matt owes me at least $167 if not more for having to deal with all the nonsense.

    Hunter's Moon Harley-Davidson - motorcycledealers - Updated August 2026

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