Owner Phil and his team did a awesome job on my 2017 Ultra. New bars, exhaust and air ride. Looks…read moreand sounds amazing. Customer service after was great. Had a small issue that Phil himself took care of. Would highly recommend and look forward to doing business with them again in the future.

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

When I had a parking lot auto accident, I asked my daughter where to get the body work repairs…read moredone. I knew she was very happy with the people she had used a few months ago. She said without hesitation that I should go to Lafayette Auto Plus on Farabee Drive. That turned out to be one of the best tips I've ever gotten. As she predicted, they explained several options and gave me estimates (quite reasonable) for the two options I was considering. They did exactly what they said for the price they had said and in the time frame they had given me. In addition, everyone I spoke to answered all my questions clearly and fully, was extremely pleasant, and gave me excellent advice. I will certainly recommend them to anyone I encounter who needs auto body work done, and I will use them again myself if I have any further car, mishaps in the future.

Ivan and crew have been taking care of my automotive collision needs since 2015, I wouldn't take my…read morecar to anybody else, I've been living out of state for the last 10 months & when I hit a deer last month Ivan squeezed me in same day when I got into town, & when I got my car back it literally looked brand new. Ivan has been in the game for a min, he puts in the time and he has the best of both worlds when it comes to great customer service and communication. Such a great team of great individuals ready to help others in need. (If it's not collision related, he can definitely point you in the right direction to somebody who can.)

Ask for Matt. He'll take care of all your needs. He also custom wrapped my SUV with precision and…read morecare

Got into a bit of a fender bender and needed the bumper fixed as well as a taillight cover…read morereplaced. I'm not from around the area so I wasn't sure where to get work done but I'm glad I found these guys! I got quotes from three different places including a dealership, J&R had the best prices and were also able to get me in super quickly. When I brought my car in the repairs took less than two hours and my car looked good as new. Would definitely recommend!

I went in to get my back brakes replaced and my back tire inner tube replaced (I brought the inner…read moretube). I was told this service would take a couple days, which I expected, and left my bike with them. I then received a message 2 days later saying they had replaced the inner tube and just needed to get confirmation to go ahead with some brake repairs, which I approved for the estimated price of 76.02. I then heard nothing from them for 3 weeks. As it is midterm season and I am in a challenging major, I didn't have time to be thinking about my bike, so I assumed parts were on back order or something. Eventually I caved and messaged possible times I could pick up the bike. I was then messaged after both of the times I gave, such that I couldn't pick up my bike for another week. When finally messaged back, I discovered they uncharged me to 116.02 for a service I did not approve. When I eventually made it into the shop, I inquired about the time and the price. The employee I talked to gave me attitude saying, "It sounds like you should open your own bike shop." After repeatedly telling the employee I was talking to I was not mad and simply curious as to what happened, he told me someone put the bike on a rack upstairs and forgot about it for nearly a month. In the end, they took 20$ off the total (still 20$ more than what I was sent in an itemized list). Overall extremely unprofessional experience, I will be fixing my bike on my own from now on.

Adding to the review as it doesn't feel right that the business owner can make inappropriate reply…read morestatements. Additionally, making fun of the gift (bike computer) given to me from my kids shows their real character and should not be conveyed by a business owner to anyone. Taking 2 weeks to mount tire to a new wheel was my frustration and disappointment with Virtuous. Business owner did not address this in his reply. I did not accuse staff of stealing, I asked where bike was stored during the 2 weeks and if everyone visiting business has access. When visiting the store and seeing the disorganization and randomness of which the bikes were stored about, it seemed likely that something could go missing, that's why I asked. Tire on new wheel has not been able to keep air in it since bringing home. Worst service experience I have ever had, would give zero stars if could. Left bike at shop as it needed a new wheel, gave directions on size of wheel and tire to order to the service tech. Received notice that items were ordered and it arrived in a few days, however it took 2 weeks to get it installed. When picking up noticed tire and valve was incorrect size. Positive note, they were able to switch out and get me out the door in 15min and I appreciated that, but it left me thinking.... why did it take 2 weeks to get my wheel and tire installed when it took 15min. when they had it incorrect. Entire operation felt disorganized, and that technicians were working to accommodate everyone who stops in for minor repairs vs those who had come in before them. Side note, when testing riding my bike noticed front tire was flat, gears did not shift correctly, and I was missing my bike computer. Want to support local businesses but this experience was terrible.

I brought my car there a little over a month ago with an oil leak. I told him i was pretty sure it…read morewas a warped plastic oil pan but the guy assured me it was the oil level sensor. He assured me that lots of cars have plastic oil pans and it's nothing to worry about. So i pay him $700 to fix it. Turns out it didn't fix my leak, was leaking just as badly. So i brought it back to him, and what do you know? Hes explaining to me on the phone that it's because the plastic oil pan was warped. He did seem to feel sorry and give me a good deal on replacing the oil pan, so i spent another 500. He tried to say that fixing one oil leak can cause another, but the oil was clearly leaking from the oil pan the first time i brought it in. I even have obvious photos of it from before I ever brought it to him the first time. I shouldn't have let him convince me it was the sensor. Could he be right? Maybe. But I think the evidence leans towards he made a mistake. Which is fine, mistakes happen. But he could at least admit it.

You're an auto mechanic and you're closing for a week around Christmas. You might put up a sign…read morethat says, "Closed for Christmas Break" or you might do what this West Lafayette, Indiana mechanic did: present the information --and proclaim the great good news....about God's arrival on planet earth.... He's also a very good mechanic. Fixed the heater in my car (a previously under-appreciated component!)... Gilliland Motors, West Lafayette, Indiana. Ask for Jonathan!

My primary mechanic suggested Lafayette Auto Supply for last minute and urgently needed parts. The…read morestaff were friendly and looked up exactly what I needed. LAS had more stock than the other two parts stores I contacted. The front counter had several staff working the phones, the computer, and thumbing through catalogs. These are guys who can answer just about any question thrown at them. This place is trusted by many local mechanics so I felt like it was a good recommendation.

I have been here on several occasions to get parts for a vehicle. A radiator the dealer wanted $650…read morefor I got the exact same model here for $125. They have great prices on a lot of factory parts for your vehicle.

Used to be the best bike shop in Lafayette but Dave Meadows has relocated to Crawfordsville and…read moreoperates under the name of "Broken Heart Cycling." I'ts worth driving there for the service.

We have been to Hodson's Bay twice for bike repairs. This place is wonderful! Dave helped us. My…read moreson had his wheel and seat stolen from his bike. All sorts were available, so Dave got us fixed up while we ate lunch next door. He even recommended ways to prevent theft in the future. Would recommend to anyone needing repairs in West Lafayette.