Scooterville Sales & Service

1.0 (2 reviews)

Motorcycle Dealers, Motorcycle Repair

Closed • 10:00 am - 6:00 pm

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Scooterville Sales & Service - Motorcycle Dealers Near Me - Lafayette, Indiana

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Jes S.

155

13 years ago

I scheduled to have my scooter serviced here last week. On the phone, I spoke to the owner who said that I could get my Honda 6,000-mile checkup there for $100. That's a damn good price, so I made an appointment. When I got there, I found two guys out back working on scooters as if it were some dude's garage. They had none of the equipment necessary to jack up the scooter to inspect it from all sides. Still, I figured they could do a decent enough job without it. I parked my scooter and went inside. The owner wasn't there. His 15-year-old daughter was running the counter. She was very, very nice and very polite, but she didn't know squat. I felt really uncomfortable. It's a Honda, after all, not the cheapest scooter, and it's my only means of transportation. I asked her how long the maintenance would take. She said about 45 minutes. The Honda checklist for the 6,000-mile maintenance is enormously long and there's no way it could take just 45 minutes. So, just to be sure, I asked her again if the guys were going to run the Honda checklist for the 6,000-mile maintenance. Her response: "What checklist?" I explained and she said she could look it up online. She pulled something off some random blog. (In case you don't know: You can't pull the Honda checklist off the internet, because it's published and copyrighted by Honda and given only to Honda-authorized repair shops.) I told her to please go ask the guys what they intended to do. When she came back, she said they were changing the spark plug because it was nearly burnt out, and changing the oil. I told her I change my own oil, so I didn't bring it in for that. I brought it in for the 6,000-mile maintenance check. She was very apologetic, and said she could take the blog checklist out to them. I said no, tell them to stop. I'd had enough. She went and told them to stop, and one of the mechanics followed her in, sat down across from me, and tried to convince me that he was competent and was going to do everything any other Honda-certified mechanic would do. I don't speak mechanic-ese, but I didn't trust him. He was clearly trying to pressure me into staying. So I told him I'd rather take it to a Honda dealership. He said there isn't one in Lafayette. I said whatever, I'll drive to Kokomo. He asked me to pay for the spark plug they'd just put in. I said no problem. I paid for the spark plug, amid the receptionist's many apologies (she was really the best part of this whole experience), and went out back to take my scooter away. Far, far away. Guess what? I couldn't pull it off the center stand, because one of the mechanics had put the switch on backwards. The other one told him to turn it around. He did that and I pulled off--straight to another maintenance shop. Fast forward five days to today. I'm riding up the Columbia Street bridge, and the scooter dies. I've had this scooter for 3 years and it has never--not one single time--died on me. I freak out, because it's too early for any shop to be open and I don't have a cell phone. Fortunately, some kind construction worker let me use his phone. I called the OTHER scooter shop and they came and picked it up. When I got back to their shop after work, they told me what was wrong with it: The spark plug cap had been put on wrong. Lesson: DO NOT EVER, EVER, EVER GO TO THIS PLACE! read more

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Donald H.

13 years ago

one star because this is the lowest i can go. I have bought one scooter there, and i took my other in for a general maintenance check when i bought it. they said just needs a new tire on the rear. 2 weeks later, the motor blew. they told me it would take 3 hours to put a new one on. so when i did get it back 3 months later and multiple phone calls, there are more than 3 body parts missing brakes don't work well like i brought them in. its just a very poorly managed business to me. if you like what you are riding now and want to keep it that way, "you will pay for what you get" go to a certified shop. read more

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More info about Scooterville Sales & Service

602 S Earl Ave
Lafayette, IN 47905
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(765) 250-5245
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Yes, Scooterville Sales & Service has free WiFi.

From the Business

Specialties

Scooterville Sales and Service is Lafayette's Premier Scooter Dealer. We sell brand new Scooters with 5 models to choose from and a full line of helmets to ensure a safer ride. Our Retail shop is factory authorized facility with over 10,000 factory parts for your new or used scooter. Our technicians have over 20 years of experience and are both GYG Certified Mechanics and Factory Trained & Authorized Dealers for TaoTao Motors. Also, we have techs experienced in servicing and repairing any Chinese Made scooters. Our prices are the best in town and we stand by our scooters & service with extended warranties.

History

Established in 2012.

Opened on June 1, 2012.

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Twin City Motorsports

2.0

(12 reviews)

Took my motorcycle in to have new tires mounted. I supplied the tires and they quoted $122 for…read moremount and balance. I thought this was fair as I have have changed motorcycle tires myself in the past. I wanted to have a shop do this as I no longer had the inclination or all the required stands to change tires on a cruiser. I took the motorcycle in late on Saturday and they had it done late the following Monday. I was notified shortly after 5:00. They close at 5:30 so I had my son take me to pick it up. When everything was done I was walking out the door after 5:30 and my son had already left. I almost lost it turning out of the lot onto Earl Ave. Hit the brakes at the light and had a severe vibration. Now since the motorcycle had the original tires on it when it was taken in it was perfectly fine. I get it home and put it up on my lift and start looking at things. The drive belt was horribly over tightened. I gave them specific instructions on how the belt was to be tightened because of issues with the rear wheel bearings on my particular motorcycle. They completely ignored those instructions. When I went to redo the belt tension the wheel adjuster nuts on the right side of the wheel weren't tightened. You could move the nuts with your finger. The wheel alignment was not correct and what really p----d me off was the fact that the axle nut was barely tight. When I put my wrench on it the weight of my hand moved it. I was able to improve the situation but still had a vibration. Went to a competitor and talked to them that I was suspecting a crappy job on tire balancing. They didn't remove the old weights and there was a lot of stick on weights on it. So I purchased beads that go in the tire to balance it. When I removed the stick on weights, the had added 2.5 ounces on the front tire alone! And an ounce to the rear! That is over and above the original weight they didn't remove. I have almost eliminate the vibration but I have marks on the front rotor that looks like they used it to pry against with tire tools. Since I have been in the metal working industry I will setup an indicator and check for this. Through all this my wife said take it back. I said no way, they messed this up so bad that they will never touch anything of mine again. This was the first and last. All in all the only way I can describe the work they do is complete and utter incompetence. They should have their business license revoked for endangering the public.

DO NOT WASTE YOU'RE MONEY ON ANYTHING FROM THESE GUYS!!! They'll con you into buying something they…read moreknow has issues and when you want it fixed they'll say that's just the way it goes! Unprofessional and clueless. If I could give them less stars I would. This is a warning to all people who assume Twin City Motorsports would have the best interest of the consumer, they are not concern about anything but screwing people over and taking their money. Amazing they're able to do this and still be in business. I feel bad for the employees that don't know their management is taking advantage of people and giving the innocent a bad reputation. Save your money and go to a professional with a reputation of excellence!

Suicide Cycle Werks

4.0

(1 review)

Suicide cycle werks is by far one of the best around. I recommend it to anyone with a bike!read more

From the owner: With over 27 years experience in the Motorcycle Industry We service all metric and American made…read moremotorcycles. We are dedicated to you ,having the best motorcycle experience possible. If it is just a question about your motorcycle needing service or assistance ground up restoration of your vintage motorcycle ,a fire breathing pavement eating hotrod Harley Davidson or the Newest cutting edge Road Racer. We can handle the job.

Spyke's KTM

3.8

(4 reviews)

•$$

Skyke's is the motorcycle shop type that I prefer. Great customer service, friendly & helpful, and…read morethese guys are motorcycle enthusiasts. The way a it should be. I'll be back for that KTM 890 soon, just not soon enough.

Very friendly and attentive staff who know their products well. In my experience they will go out…read moreof their way, above and beyond to help. Pricing is usually the same as internet on parts, tires and accessories. Most bikes are marked below MSRP, and many are well below. Recommend this dealer.

B & C Customs

5.0

(1 review)

Owner Phil and his team did a awesome job on my 2017 Ultra. New bars, exhaust and air ride. Looks…read moreand sounds amazing. Customer service after was great. Had a small issue that Phil himself took care of. Would highly recommend and look forward to doing business with them again in the future.

Hunter's Moon Harley-Davidson

4.0

(15 reviews)

•$$

I visited Hunters Moon in early September. Kevin was my salesman. I test drove 3 different…read moremotorcycles. It took hours, and he was very very helpful and patient. I ended up buying the motorcycle he recommended initially! It was great to try all of them. It made me very comfortable with my choice. The whole team went way above and beyond the call. I appreciate everything they did for me. Now, months later, I am thrilled with the Royal Enfield Shotgun that I purchased. It suits me perfectly. I highly recommend this dealership!!

Excellent sales and service team. Seemless purchase from this store and just as important the…read moreservice. Great response and timeliness. Even after the purchase they will respond with questions. Thank you.

Indian Motorcycle of Lafayette

4.0

(4 reviews)

Last week I was on a on a cross country road trip. I had already completed Ontario, Ca to…read moreWashington DC on Run For the Wall. I was now making the run to the Middle East Conflicts wall when I bike won't start. I get my bike here hoping that it would be an easy fix and I would be back on the road soon. I was crushed when the service writer told me that he would be able to get to it sometime the next week. I was crushed. I had to get back to CA later that week. I mentioned some of my plight and was told that he would do his best to get to it sometime that day. A tech was on my bike in an hour and thoroughly diagnosed my bike. I was back on the road 5 hours later. Thank you Indian Motorcycle of Lafayette!!!

I had been told this dealership has great customer service…read more.... Recently I had replaced my front tire on our 2017 Roadmaster, and did not realize the TPMS had not paired up. I called the dealership on a Saturday morning and spoke with Brent, he said "come on in" and we will get you set up today. Upon arrival Kelly made sure we got into the shop right away. I had also heard good things about a mechanic named Randy over there. Randy is a very seasoned mechanic, he did a great job getting the bike out of the shop in no time at all. Kelly checked back in with us after we did some shopping to make sure we were well taken care of. My wife and I cannot say enough about the outstanding customer service we received on our visit to Indian Motorcycle of Lafayette. By the way, we got some great deals on jackets and gear, the dealership has a great inventory to chose from. We will be back!

Crossroads Motorsports

2.0

(8 reviews)

Amazing service! Great family owned business that has many years of experience and knowledge! I…read morehave bought 4 bikes from them and will continue for all my off-roading needs!!

even if you pay cash, you got to sign more than one paper. they lost two sales because I'm not…read moresigning my life away. I have cash, it should be me exchanging cash and singing one paper, the place is a joke.

Virtuous Cycles

4.2

(49 reviews)

•$$

I went in to get my back brakes replaced and my back tire inner tube replaced (I brought the inner…read moretube). I was told this service would take a couple days, which I expected, and left my bike with them. I then received a message 2 days later saying they had replaced the inner tube and just needed to get confirmation to go ahead with some brake repairs, which I approved for the estimated price of 76.02. I then heard nothing from them for 3 weeks. As it is midterm season and I am in a challenging major, I didn't have time to be thinking about my bike, so I assumed parts were on back order or something. Eventually I caved and messaged possible times I could pick up the bike. I was then messaged after both of the times I gave, such that I couldn't pick up my bike for another week. When finally messaged back, I discovered they uncharged me to 116.02 for a service I did not approve. When I eventually made it into the shop, I inquired about the time and the price. The employee I talked to gave me attitude saying, "It sounds like you should open your own bike shop." After repeatedly telling the employee I was talking to I was not mad and simply curious as to what happened, he told me someone put the bike on a rack upstairs and forgot about it for nearly a month. In the end, they took 20$ off the total (still 20$ more than what I was sent in an itemized list). Overall extremely unprofessional experience, I will be fixing my bike on my own from now on.

Adding to the review as it doesn't feel right that the business owner can make inappropriate reply…read morestatements. Additionally, making fun of the gift (bike computer) given to me from my kids shows their real character and should not be conveyed by a business owner to anyone. Taking 2 weeks to mount tire to a new wheel was my frustration and disappointment with Virtuous. Business owner did not address this in his reply. I did not accuse staff of stealing, I asked where bike was stored during the 2 weeks and if everyone visiting business has access. When visiting the store and seeing the disorganization and randomness of which the bikes were stored about, it seemed likely that something could go missing, that's why I asked. Tire on new wheel has not been able to keep air in it since bringing home. Worst service experience I have ever had, would give zero stars if could. Left bike at shop as it needed a new wheel, gave directions on size of wheel and tire to order to the service tech. Received notice that items were ordered and it arrived in a few days, however it took 2 weeks to get it installed. When picking up noticed tire and valve was incorrect size. Positive note, they were able to switch out and get me out the door in 15min and I appreciated that, but it left me thinking.... why did it take 2 weeks to get my wheel and tire installed when it took 15min. when they had it incorrect. Entire operation felt disorganized, and that technicians were working to accommodate everyone who stops in for minor repairs vs those who had come in before them. Side note, when testing riding my bike noticed front tire was flat, gears did not shift correctly, and I was missing my bike computer. Want to support local businesses but this experience was terrible.

Guaranteed Automotive & Transmission Service

4.4

(28 reviews)

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

The Autotorium

4.5

(23 reviews)

My daughter goes to Purdue and I am 6 hours away, so when her car started having issues, I needed…read moreto find a trustworthy mechanic/garage. A friend recommended The Autotorium. We've taken her car there a few times now for various issues and each visit was 5 stars. They get the car in quick, diagnose quick, fix only what needs fixing, and charge very reasonably. I can recommend The Autotorium to any parent that has a student at Purdue.

Have always had amazing service on both of our cars! The staff are very helpful and do a great job.read more

Herreras Auto Repair

5.0

(8 reviews)

Hector is great. Great service. Trustworthy and quality work. If the repair isn't under a…read moremanufacturers warranty I will only take it to Hector.

Excelente servicio, cambiaron el valero derecho de mi auto los demás talleres estaban ocupados y no…read morecitas próximas Héctor estaba ocupado pero dijo que tenía tiempo de cambiar el Valero sin problema alguno. Definitivamente rápido y aun precio accesible se los recomiendo.

Gray Market Detailing

5.0

(4 reviews)

Service was very professional. Cost was reasonable. I recommend them highly. The employees were…read morefriendly and knowledgeable

I appreciate Gray and his quality of service and customer support. Scheduling was easy with him and…read morehe worked with my timing. I will say he did mix up our times however he corrected this and offered a way to make up for the confusion. The work itself was great! He got out gum and coffee stains in my backseat and it looked like new! Definitely would be using his services again, worth the price. Also, he is mobile and comes to you (you must have an electrical outlet) and he gives discounts for students and ride share drivers.

Crossroads Auto Recycling

5.0

(1 review)

My vehicle was just a yard ornament that I was about to make into a flower garden when I came…read moreacross an add for Crossroads Auto Recycling. The other places I had called had low balled us so much that it wasn't worth the phone calls I made. But they came through!!! I called her that morning and by 3 pm that same day our vehicle was out of the yard. The gentleman they sent to pick it up was super nice and friendly. It was a great, easy, fast way to get our vehicle gone. I highly recommend them. On the plus side they are very reasonable on quotes and bring you a check or cash and let you pick how you are paid!!!!

From the owner: We buy junk vehicles. We sell quality used auto parts.read more

Brad's Motor Marketplace

4.6

(10 reviews)

Absolutely the best mechanic in town! I have a 1994 Mazda Miata and i had a wiring issue that they…read morediagnosed and fixed for a great price. Would recommend them to anyone who asked for a mechanic.

As a woman, I am very weary about going to an auto repair place because i have been scammed quite a…read morefew times. I can say with 100% confidence that you can trust this place! They are honest about your car and they have very reasonable prices. On top of that, the employees are so kind and they will get you in as soon as possible. Definitely recommend!!!!!

Why does Yelp recommend reviews?

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Chase N.

13 years ago

I have nothing bad to say about these guys. Just today i brought it in for its 1000 mile check up. So far ive had zero problems with it. I felt like i needed to take time out of my day to make this review only because im so impressed. I highly disagree with these other reviews. You cant make the whole world happy read more

Jacob A.

12 years ago

Jeff is a good guy. Ive wrecked my moped multiple times. W/ wrecking it ive damaged my motor, broke my throttle cable, n what not. He has always worked w/ me to get me back on the road asap. Especially cuz my moped is my only way of transportation. He hasnt let me down yet read more

Drew C.

12 years ago

Great service and great prices. They were very educated on their products and the customer service was great compared to other scooter stores in the area. I will be returning in the future for sure. I recommend this store to all scooter fans!! read more

Denise L.

13 years ago

Still miles later they've been my shop to go to.

Scooterville Sales & Service - motorcycledealers - Updated August 2026

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