Hi my name is Finis Lawson. I have been a customer for ten years. Wes Banco has guided me through…read moremy financial question's. The Beaver Falls team, are very knowledgeable in banking industry. The thing that impresses me. Is everyone has a great attitude. The service is awesome! It's rare to find a business. With great service consistently. For further testimony, email me finislawson90@gmail.com

From the owner: Founded in 1870, WesBanco, Inc. is a multi-state, bank holding company. We are a diversified and…read morewell-balanced financial services company, with a community bank at its core. We've built a national reputation as a safe, sound and profitable bank holding company while we have maintained our community bank orientation. We merge technology with people to support our commitment to personal customer service. WesBanco's banking subsidiary WesBanco Bank, Inc., operates branches and offices in eight states. In addition, WesBanco operates a century old trust business, an insurance agency, WesBanco Insurance Services, Inc., and a full-service broker/dealer, WesBanco Securities, Inc. At WesBanco what matters most to you, matters most to us.

I actually can't bear to walk in there again. Last May, I showed up in person to ensure an ACH went…read morethrough. I was on crutches and my face had also been injured when I fell. I didn't look so great, but that doesn't mean I'm not a worthy and valid human being. I was sitting outside, likely looking awful with my face still bloodied up. I was hurting badly from the fracture I had. I was not able to walk another step. I only had about a block and a half to hobble home, but I was unable to do so. It took a long time to call an Uber. A lady came out of the bank and demanded that I leave, saying I had begged another customer for a ride home. I had not. I knew then that I had been profiled, judged based on appearance. What kind of financial institution would do a thing like that? I was in a lot of pain. All I could do was to tell the bank lady to leave me alone and hope that the Uber would come soon. That I know of, banks and other financial institutions are bound by law not to be discriminatory. Judging a person based on appearance IS discrimination. I made up my mind I would stop banking there. I cannot support a snob institution.

this is a welfare bank, bottom line. there rates are very, very, sub par! i have over a 800 credit…read morerating and i can get better rate online than i can get here. they will not even match rates. there checking and savings rates are also hurendus. there hours suck! beware, take your bussiness elsware!

Do not do business with this CU unless you want your information sold and receive junk mail…read moreindefinitely. The Credit Union customer service reps are unable to remove you from the 3rd party providers they sell your info to, such as TruStage Insurance. The first time I called WestAirComm, they said they'd remove my information. Months later I'm still receiving junk mail. Today I call and am told * I * have to do the legwork to remove my address from TruStage. I call TruStage to be removed from their junk mailing list and the rep keeps asking me for birthdate and SSN on my policy. I don't have a policy!! I told them my birthdate it isn't necessary to stop mail coming to my home. In this day and age it's not wise to give out personal info to companies you don't have a business relationship with. Additionally, the West AirComm website is not up to modern standards. I've had wonderful experiences with other credit unions but this one is a joke.

Smaller regional Federal Credit Union with knowledgeable staff, most banking services, and…read moreexceptional credit and lending rates. Well worth becoming a customer.

Being that I'm closing in on of buying a house, I need to provide copies of my bank statements to…read morethe lending institution I'm dealing with. Since I printed them from home (I no longer get paper statements), I needed to get the statements verified, stamped, and signed by a bank employee before sending them. All of this was done without complaint, hassle, or much of a wait at this very branch Saturday morning. I just wanted to thank the people who work here for their assistance. Kay also lives out in this area (but not for much longer), so when I need cash, I often use their safe, convenient ATM.

They gave me a counterfeit $100 bill in a withdrawal and will not assist me to resolve the problem…read more I'm this holiday season, me as the consumer is just out $100. I have been shielded from talking to their branch manager / regional manager and have not received any of the promised call backs as well as put off to a retail escalations team that says this is an issue they can resolve easily at the branch. I am also in retail management and know something can be done to help with a horrible customer experience -Tom B

I have been a member of FNB of PA for 20 years. Recently I was reviewing my bank statement and saw…read morethat FNB charged me $140 for an overdraft. I went to talk to the manager to inquire as to why a loyal, long term customer wasn't given a courtesy call to warn me that such a high overdraft fee was going to be charged. She told me they didn't have time to call everyone who has an overdraft. Upon researching the overdraft, it was discovered that four charges came through in one day that dropped my balance below zero. One day. Not a week. One day. She said she would reach out to management to request a refund. Mind you, there was plenty of money in another account to more than cover the overdraft. They offered to refund half of the fee. I told them that was not acceptable and that I will be looking for another bank. She told me that was fine. They couldn't care less about their customers.