Great banking is where it's at nowadays. So many choices and so few come out the gate and then…read morefinish well. Security Credit Union does it all. My first experience was to setup a business account and Dale did a great job from start to finish. Lots of parking and 3 drive up banking spots if your on the go and don't want to get out of the car. The inside is clean and the tellers and managers are eager to help with great big smiles on there faces. It's been awhile since I've enjoyed doing banking. Multiple location throw out southeast Michigan. Security Credit Union is worth doing business with no matter what your banking needs might be.

From the owner: Security Credit Union proudly serves the financial needs of the communities of anyone who lives,…read moreworks, worships, or attends school in, or businesses or other legal entities located in any county within the state of Michigan, in addition to Fulton, Henry, Lucas, Ottawa or Wood counties in the state of Ohio. Security Credit Union is a multi-state credit union!

We had some business to do after a loved one died. The ladies there - Nicole, Debra (sp?), Shamika…read more(sp?) - could not have made the experience any better. So friendly and knowledgeable and thorough. Dealing with loss AND paperwork is never fun, but the team here made things as pleasant as possible - even as the branches in our 'bigger city' out of state couldn't figure things out. Truly wonderful.

WARNING. Avoid Chase Bank in Swartz Creek…read more Live next to this branch. Went inside to pay rent. This location has drive thru lanes but, NONE available - NONE can be used? Inside, the so called employee acted as if I interrupted them? I asked to pay rent - they said we do NOT deal with cash??? This bank does NOT accept nor dispense cash??? I was rudely told to go to another bank OUT OF TOWN. What is the point or reason to have a physical branch building that does NOTHING???? HOW in today's world can a bank NOT accept cash???

Great staff to work with. Very friendly and helpful. There are good reasons that family have been…read morewith Chase for over 75 years.

The staff itself is very friendly, and the place is always clean. I personally have a issue with…read morecorporate themselves, not the local place. I feel there is a fee for EVERYTHING. That's my only issue. I could understand if you didn't bank here, and they charged you a fee to transfer money, or cash your check, etc. but when you bank here- you should feel appreciated and feel like there is some type of benefit for your service. It's not the employees fault, they are just following rules but it does get aggravating when I check my account and see fee's left and right.

I would have to say, this is one of the best credit unions I have ever been a part of. I recently…read morereceived a car loan and worked with Marlla. When I tell you, she was more happy about me getting a new car then myself. The way she went over and beyond to make things happen, was just amazing! -Brandon Jackson

Yelp works well with the same length and tone as Facebook -- informational, skimmable, not…read moretheatrical. Here's the Yelp version: Avoid financing through Frankenmuth Credit Union. I financed a car through FCU in 2019 with GAP insurance. The car was totaled. GAP should have cleared the balance, but I was told I still owed around $5,000. FCU then discovered they had been applying my payments to interest only, with nothing going to principal for an extended period. The fix was a $50 bi-weekly auto-pay, a loan extension to make it possible, and a letter to the credit bureaus to undo the damage their error caused. That extension exists only because of their mistake -- a standard loan on this car would have been paid off by 2024. Auto-pay ran for years. In August I changed banks and forgot to update my info with FCU, causing payments to fail from August through December. FCU reached me in December. I provided the new banking information and auto-pay resumed. On that call they did not tell me the account was delinquent, did not tell me that resuming auto-pay alone wouldn't bring me current, and did not mention a catch-up payment. I left believing the matter was handled. Months later I got a call saying I was about $80 delinquent. I authorized the full balance to close the loan. They withdrew less than I authorized and placed the remainder into a savings account I didn't know I had. A manager refused to correct the credit reporting. FCU's position is that I should have been monitoring statements on a paid-down remedy loan with a bank I don't actively use. The simpler issue: during the December call they had full visibility into the account, knew resuming auto-pay alone wouldn't bring me current, and didn't say so. One sentence would have prevented the credit damage. Two servicing errors on the same small loan. Think carefully before financing here.