Highly recommend the ladies that work here. Excellent service, smiles and professionalism. They…read morerepresent some fine company choices. I like a local agent verse online strangers. Gives this old guy the opportunity to be grumpy in person. Don't have to use with them here. Save it for the auto guys.

Just did drive-through, fast and easy. Location is weird, behind everything. I followed GPS and…read morestill had trouble finding it. Once you get behind the row of stuff along the road, before, the apartments, look and it is indeed there. No signage I could see. Easy to get back out. Close to highway and shopping/food.

Absolute trash!!! I went to their atm and tried to withdraw 200.00. The atm did NOT give me my…read moremoney but still withdrew it from my Navy Fed account. I went inside and the teller, first took my I.D then realized I had no acct there and gave it back, then told me it would reverse within 5-10 mins and if not I would have to contact my bank and file a dispute. WHICH IS WHAT HAPPENED! There was no damn reverse and she knew it wouldn't happen!!! There was no "this atm is down" sign yet she mentioned they had a few other incidents earlier today. Wtf! What type of half ass training is being done at this place? Just tell the person anything to get them out the door I guess!!!

Made a deposit 5/2/26. Deposit was posted to wrong account. Will call Monday, 5/4/2026 to…read morestraighten this out.

Staff was very friendly but I'd encourage them to move the waiting line through a bit quicker. I…read morefelt encouraged conversation w the customer should be reserved.

Very pleased with the services at the south main branch in Middletown Ohio. Knowledgeable people…read morethat really care about you, your not just a number there

Since the whole mess State Farm put me in I did switch offices and now have switched away from…read moreState Farm all together. However, this office continues to do shady things. Shawna wrote a review to counter me, not just once but now twice. Her other review was removed. Now she is using false names and profiles. She is an employee of this office. This is against yelp policy...but then again they have never been good with interpreting and following policies.

We have been with this agent for over 20 years!! When I read the negative review, I felt I had to…read morepost one of my own. Over the years, we've carried multiple cars and homeowners insurance. Tyrice and his staff have always been friendly and professional, and so helpful. From hail damage to cars and a roof, to minor fender benders, my calls and claims have always been handled promptly, and they work to keep rates as low as possible. They take time to explain everything so, even if I don't always like the answer, I understand everything. I'm probably the most particular person on the planet, and expect excellent customer service. Tyrice, Shawna, and Roxana are the best!

My husband & I made an appointment and got our taxes done here this year. The place itself was very…read moreclean & staff all seemed friendly. They have 8 cubicles, however on the day I went I only noticed 3 staff working. It was President's day so I'm not sure if that's why. Sharon is the one who took care of us and did a great job. She even went online to do research and find some phone numbers for us to call the city.

I was given the best service I've ever received from a bank teller. Mary Hayes is an exceptional…read moreemployee who cares and help me through my problem with my account. She was super , friendly and very accommodating to me issue. If anyone deserves the 5 star rating she does ! Thank you so much sincerely Anthony Irwin.

Nina Marie Jennings is good at what she does she was much help and respectful she was also patient…read moreand attended to my every need

Staff very professional and friendly polite accurate Also the Englewood Ohio Location Fantastic…read moreCustomer service inside nice teller for having ro work a early Saturday morning. The way that the line forms is weird set inside but other than that Englewood Ohio Location us Great too, glad its Open Salem Ave is closed on Saturdays now.