When Chase first introduced no-envelope ATMs, I thought "so what?" Today, I used one…read more I think I'm in love. The ATM sucked up the check, aligned it perfectly, read the amount on the check, asked for confirmation of the amount and even offered a printout of the check image. Amazing. My entire transaction, performed while straddling a running moped, took less than 2 minutes. Also, the staff inside the bank always is fast, friendly and helpful. They don't mind if you forgot to fill out a slip or want your withdrawal in odd denominations.

Fantastic customer service! Knowledge friendly staff! Great…read morelocation. Ample parking. Drive through. Lobby Service. ATM.

We use all the Lima Superior location's, but this location specifically has set up my home mortgage…read moretwice, with wonderful service each time! Additionally, several auto purchases at local dealership's were financed w/Superior Credit Union as well. Always treated well, with no complaints, no matter what I went in for. Always received a friendly smile back! Thanks Superior C. Union, and all who work here!!

I have never experienced such poor customer service multiple times both in opening accounts, as…read morewell as questions regarding replacing card to auto loan. The service was so horrendous we chose never to go with them for any loan. Elida road office needs some training in customer relations. Very rude.

Been a member since 2003. Have always had good interactions and they have very knowledgeable staff.read more