When Chase first introduced no-envelope ATMs, I thought "so what?" Today, I used one…read more I think I'm in love. The ATM sucked up the check, aligned it perfectly, read the amount on the check, asked for confirmation of the amount and even offered a printout of the check image. Amazing. My entire transaction, performed while straddling a running moped, took less than 2 minutes. Also, the staff inside the bank always is fast, friendly and helpful. They don't mind if you forgot to fill out a slip or want your withdrawal in odd denominations.

I am happy to report that the shockingly rude manager has been let go from the company, and a…read morewonderful manager named Paul refunded every cent that was taken from my parents. He had genuine compassion for their situation, and was genuinely disturbed that they were treated so horribly. Even good businesses accidentally hire bad apples from time to time. I am very glad that the Huntington Bank corrected the situation and gave his job to a good guy!

I have never experienced such poor customer service multiple times both in opening accounts, as…read morewell as questions regarding replacing card to auto loan. The service was so horrendous we chose never to go with them for any loan. Elida road office needs some training in customer relations. Very rude.

Been a member since 2003. Have always had good interactions and they have very knowledgeable staff.read more