They opened a small business checking account quickly, without hassle. Colleen, the manager on…read moreduty was polite and helpful. I chose First Commonwealth because of experiences with the huge banks that simply don't care. Walking in and being greeted by a sincere, friendly smile goes a long way these days. I haven't been with them so long that I can say they consistently go above and beyond, but the 1 and 3 star reviews that are attached to the bank appear to be a little unfair.

This is a full service bank with tellers in Regent Square. It has an after hours ATM convenient to…read morethe many bars, restaurants and shops in the Square. Most banks appear average unless they are yours. This one is no different. I do like the fact that they have a bulletin board for community postings in the vestibule.

Having the ability to visit the bank without leaving work is a big plus for me. The hours for this…read morebranch are the typical banking hours you would expect. The staff inside are always courteous and help you with whatever you need in a few minutes. They offer the typical services you would expect from a bank. Checking and savings accounts, loans, mortgages, etc. Rates are pretty good. Best thing about this is if you are an employee you can have your paycheck direct deposited, or if you have a loan you can have direct debit set up to pay for your loan straight out of your paycheck. They have two ATM locations in the building as well. One is located in the main lobby by the entrance from the parking garage and the other is located in the cafeteria by the vending machines. Just a little tip, they may not always be working right now, but they are about to upgrade and get new machines shortly.

The should get no stars! The worst unintelligent incompetent people ever…read more Lost bank card Jan 1. Contacted them. They asked if I would pay out of account $10 to replace card. Jan 11 no new card no pin. Went to see why. Was told they had not issued another card. AND THEY DID NOT STOP THE LOST CARD ! Jan 24 got new card. But no pin! Feb 1 still no pin. They claimed they sent it. They still have not sent a pin or replacement. Feb 14 after countless messages I still have no pin. They close at 3:30 which makes it impossible for me to leave to get to them . With every message from them is another BS excuse. I'm stuck until my tax refunds come in before I can close the accounts and move on. They have been told this but issued a message that they will send me a home check and close my accounts and for me to let any direct deposits know I am closing my account now. Talk about Morons!!!

... Always a pleasant experience .. cashiers are knowledgeable and helpful .. very professional ..read more

This bank takes FOREVER to clear a large check. They say it's a policy but other banks don't hold…read morechecks that long. This is the 21st century. It should not take this long for a check to clear. I called and spoke to their corporate offices who said it was a local decision and so I called the branch manager and got a lame story and run around. This is not the first time I've had issues with them over the most basic banking needs. I will be using my credit union now instead of them. I was hoping for better from a small bank. Guess there's a reason to go with the larger stronger banks. Stay away for these pop up banks.

One of my favorite banks to do business with. A great all around bank with very pleasant and…read morehelpful employees. I highly recommend this location of Northwest Bank.

I had my first accounts as a kid at First National Bank in Leechburg. The bank has been around…read moreclose to 100 years so they must be doing something right. Also they have branch's in smaller communities plus the tellers have been really nice at every branch I've been too.

Love this bank. both in-person services and online are great. Less fees than other banks. And when…read moreyou want or need a HUMAN it is easy to get access

Jackie Hahn, Vice President - Branch Manager of the Murrysville Branch provides such personalized…read moreservice, you would never want to go anywhere else.

I've been banking here for a year now and every experience I've had in the branch has gone nicely…read more Pleasant staff, clear details on what I can expect. I recommend them especially for those who live in the South Side area, so convenient. A dedicated parking lot when plenty of room.

The facility on Rhoda Rd., Pittsburgh, PA Penn Hills it's small but unique it's easy access /…read moreconvenience the one downtown Pittsburgh you can park in lot or you can park in lot next . The staff there is fantastic especially when you have men's day and all the men are on duty . I like to recognize Nancy she's always pleasant patient and willing to give any additional information especially on rates . Also appreciate Saturdays Services. I'm already up early in the morning. Very convenient. I'm a very pleased and happy member with all the services I received through out the years (33 years as member Thank You All for providing me . Thank you God Bless Ms Dorothy Bradshaw

I dealt with Dee Mazurek at this location. Needed to replace our out-of-state health insurance…read more Dee took THREE WEEKS to get our completed applications into the 2 health insurance companies we wanted to apply to..........costing us over $100 to keep our out-of-state insurance for an extra month. She and her boss, Mark McLaughlin (sp?) were FULL of EXCUSES as to why this happened and why none of it was their fault. It's been over 2 months and we still haven't heard from the one insurance company. VERY BAD customer service at this location. Would NOT recommend ANYONE doing business here.

I have been using First Security since 2007 to buy my health insurance and to purchase health…read moreinsurance for foreign visitors. I can confidently give First Security a 5 star rating as they deserve every bit of it for their professionalism and all around kindness. I have always been made to feel comfortable to call and request a policy and always felt like I was top priority to First Security. My opinion of this business is based on my dealings with Dee who has been my agent since the beginning. Dee is customer service driven and works extremely hard to take care of whatever problems you may encounter. I am the type of person who asks tons and tons of questions and she never once gave me the impression that she was annoyed; she always answered every single question with understanding and patience. She keeps open and timely communication to allow for transparency and advises you with your best interests in mind. Furthermore, Dee also knows that I am a person, not just a customer, and she takes interest in how I am doing. I would recommend Dee to anybody who is needing insurance. You won't find a friendlier person than Dee and you feel extremely satisfied to use First Security.