Convenient location near other things I access regularly. Always friendly and efficient workers and…read morean always fairly empty branch as well in terms of customers. Drive through teller machines are here as well. As of January 1st this branch will no longer be open on Sundays which is unfortunate, but their hours of 8-7 M-F are rather accommodating.

I've been a Woodforest Steelyard location customer for many years and although the majority of my…read morebanking is done online, any time I have to go to the location I have always been treated with the utmost courtesy, professionalism and kindness by all of the employees.

Outstanding customer service I came in, in a panic. There was a transtransaction that I didn't…read more recognize, Mindy was quick to call the home office to get things figured out. I left happy and satisfied. This is why I bank locally and not at a big box bank!

I've been a customer of PNC from the beginning of their take over of National City Bank, although I…read morerarely deal with people associated with PNC I do frequently use their convenient ATM network and their mobile apps I've never had an issue with either - this location is very nice although access via the service road is kind of a pain...

They greet you as you walk in the door! Always so friendly. Love this bank! They always make you…read morefeel welcomed

Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

I've banked here for over 20 years, before then my parents would come here. Friendly staff, never a…read morelong wait unlike other banks. Allen, Jenny, Jim and the rest of the team are always accurate and helpful.

Rudeness wrapped in a sweet voice is still rudeness. I won't return. Handling some out of town…read morebusiness. Not pleased.

Very friendly staff. I see a few new faces now and again. There can be a wait sometimes and hours…read moreare kinda goofy..then again what bank deosnt?? I like the small neighborhood feel and service they offer.