Worst branch, worst bank, worst customer service, worst assistant branch manager. The assistant…read morebranch manager was rude, and inconsiderate, with a "customer always wrong" and " I am always right" attitude. Glad I do not have to deal with them anymore and please use my advice - they do not need your money - take it somewhere else. Otherwise, you will be stuck waiting on the phone on hold for 2 hours or dealing with rude people like this assistant branch manager.

This is actually one of the better branches at Dollar Bank. If I get a check, I get my money in…read moreunder five minutes. And the employees are great there!

My parents have used this bank since the 1980s. Every time I have visited, they have had the nicest…read moreemployees I have encountered at a bank. A few are still working there these days. They have called if there were ever a strange transaction come by and we never had a problem with anything. The downsides to this bank is that there is only one location, it is savings account only, there is no debit card, you still use a bank book, and the hours of operation are even less than other banks. While they have the best people working there (reason they get 4 stars), the bank itself is inconvenient for most people. It is great for older persons that bank like the old days, but the younger generations are probably confused.

I am a realtor and, at the request of my client, called to check on a transaction that my client is…read morecontractually bound to. I had the rudest experience of my life. I have never had someone be so nasty to me for no apparent reason. When I asked to speak to a manager I was asked if I wanted to sit on hold till the person I was speaking to came back to answer. All I wanted was a status update for my client that wants to know why we have not heard anything in weeks

I have had my money here since I was 5 years old. Now going on 60 years old, I have never had a bad…read moreexperience. Staff is always pleasant and knowledgeable. I highly recommend Unity Catholic!

Awful customer service. No one knows what is going on with over $50k in play. Such a regret I even…read moreinvolved my finances with this business.

I have always had great service everything I've been there! I worked with Jill Kiggins today on…read morechanging beneficiaries on my account. She made it a very easy process! Can't say enough good things about her!

I have been with this credit union since 2010! I have never had one issue with them. For the last…read moremonth I have needed some information about some money orders that I received and Jill K. has been very helpful and active in giving me that information. I appreciate all that this branch does!

I cannot tell you how grateful I am for Jason Clute because today he understood my concerns…read morecompletely and solved the complicated issue I was having and couldn't resolve on the phone. Long story short, there was a fraud hold placed on my account that shouldn't have existed and he was able to figure out where, why, how and expressed the situation to the correct department to get the hold removed. I won't go into all the details of why it was more challenging, but the vendor was in another country so it got super weird. FINAL POINT: this guy is a hero for me! Thank you to Dollar Bank for having such a comprehensive banking manager who understood my situation perfectly. He even brought up other solutions for my banking needs while I was here! Thank you JASON!!!

One of the gentlemen in the cubicles (tall & balding) I think his name may have been john, was…read moreextremely rude and I genuinely think he needs to take a couple classes on anger management or even just simple customer service. he was AWFUL! literally was having such a good day and after speaking to him... just sad. Was simply trying to cash & transfer a check over to me and everything he said was just yuck! Honestly think I'm going to close my account just because of my experience with him.

Been banking at Towpath for almost 8 years! I love my experience everything I have to go in. They…read morehonestly remember you and are always willing to help.

I had a real serious problem and they really bent over backwards to help me. I always appreciate a…read moregood business that can admit mistakes as well as successes.

If I could leave zero stars I would. We went in to simply add a signer to an account, Lateesha did…read morenot know what she was doing, kept going back and forth to manager and ultimately wasted an hour of our time. We asked what was going to be needed at the beginning of the appointment and she didn't say I would need to fill out tax form which I've never had to do with other banks. When I said I wasn't going to do that she raised her voice and said she just didn't care and I could leave making me very upset. This is the second location for 5/3rd where employees were incompetent. We will be removing all of our funds from their bank. No wonder they already have such low reviews. Huntington or Chase are much better options. Trust me, take your biz to more competent folks.

This is the best bank I've ever had. The employees are always so nice. There is plenty of parking…read moreand you never have to wait long in line, if there is a line.

Ohio Savings Bank ( NYCB) has been my bank since before I got out of high school, more than 40…read moreyears ago. Its name has changed over the years, but I still get the same friendly service at my local South Euclid branch. It has all the usual banking services - CDs, money market, safe deposit boxes, ATMs, etc. Nowadays, I do my banking online and there website handles everything I desire. However, if I need a notary or personal face-to-face attention, there are a many branches in NE Ohio.