I was there recently and I was recommended Librela from this establishment, and they said it would…read morebe safe for my dog. Within a day or so he was disoriented, not reacting well, had trouble moving around, and at many times just not move at all just staring at a wall. It's been less than 2 weeks and he passed away, :( my friend was older but his health declined super quickly immediately after taking a shot they deemed to be safe for my dog. I should have researched it before I accepted them giving him this shot. But I was trusting my Vet, and my dog trusted me. And now he is gone

Dr. Blondin has been so great caring for and treating our new puppy Layla. She's very professional,…read morekind, and understanding. Above all else it seems like she really cares for her animal patients and their families. Very happy with her and the staff here, definitely would recommend them to anyone looking for a great a vet.

website says they open at 7:30 door say 9 and it's after 9 and still not open. I'm not going to…read moretrust a vet to be responsible for my pet when they can't even be responsible running their own business. No sign on the door.

Dr Durante is an extremely knowledgeable and competent veterinarian that could quickly assess the…read moreissue with my hen and thoroughly explained the situation, the tests and was able to do an emergent procedure on the same day. The cause of the fluid accumulation in her abdomen is still under assessment but her immediate issue with difficulty breathing due to fluid pressure has been alleviated. We were told that her condition is serious, prognosis guarded but we are monitoring at home and administering antibiotics as prescribed and watchinv for symptoms. Office called to check on her status. Staff super caring, Dr Durante's pragmatic explanations and expertise wonderful. Great experience.

Phones answered promptly with a friendly voice! Very accommodating.. every Vet and tech I've…read moreencountered takes time to listen and are very caring towards my dogs.

I was SO satisfied after my first time visiting this vet for my cat who was struggling with matted…read morefur on his back. (He is a long haired black cat that I can usually brush to get his mats out, but this time was different). Keiley at the front desk who I spoke to about this issue to book an appointment was the absolute best! She gave me all the information I needed, plus more! Before even going into this vet, I already had a mind at ease knowing he'd be well taken care of just from my interaction with Keiley over the phone. Once getting there, Dr. Ashley, was incredible with my cat. Making him feel comfortable and making me more calm as well! Dr. Ashley was phenomenal, caring and kind. I will be changing vets to make this one my primary vet clinic after today's experience. Thank you Huntley veterinary hospital!

Yesterday was the third time we've needed Dr. Jessica to release one of our dogs. Dr Jessica is not…read moreonly compassionate, but she's caring & very competent. We never feel rushed through this process. She let's us take all the time we need. I almost forgot to mention one of the other benefits of in home euthanasia: We have other dogs in our family. After Dr Jessica puts my girl to rest, we have our other dogs come in to say goodbye. My other guys know exactly where their pack mate went. They're not confused & they don't wander around the house looking for their family member. The comfort this brings them is priceless. If you're in need of this service, do call them & request Dr. Jessica. She makes a very difficult time just a bit easier. I highly recommend her!

We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

I had to say goodbye to my sweet girl sept 10th from cancer.My regular vet couldn't fit in the…read moreappointment, but they ACC did. I have to say I am thankful they did because the genuine kindness we were shown and how much care they gave my girl was amazing! The vet techs Dr. Nicole I can never thank them enough. It is now the reason they are my vets from here on out!! I will never ever go anywhere else. They didn't know us but loved us like we were family! I can't wait to see y'all on much happier terms. I can never thank you enough ! Forever and ever grateful , The Bland Family

Dr. Nicole is very patient, knowledgeable, and cares about her animals. I had to take my dog to a…read moreveterinarian hospital as ACC didn't do the surgery my dog needed. Dr. Nicole called me after she would get the reports from the hospital to see how things were going from my point of view. I recommend Dr. Nicole and the ACC for your pet's needs.

I have been taking my dog to Dr Shipley for over 4 years. She is amazing and the rest of the staff…read moreis super friendly. I can tell they love these animals like their own.

Dr. Phillips was amazing, kind and extremely patient with my cats, Ray the tech was an absolute…read morepleasure to speak to and also extremely kind. however, I would strongly encourage rethinking the staffing choices for the front desk. Tessa the receptionist was not only rude and condescending but she was also extremely unhelpful. My first appointment ended with needing medication given to my cats. When I went to go pick it up, she slammed it on the counter and glared at me. I asked if I could get some instructions from a tech on how to administer the meds (I'm a first time cat owner) and she rolled her eyes and said "you can call the office" while I was already standing there in person. I gave her the benefit of the doubt and assumed maybe it was just a bad day, then I returned today and was treated even more disrespectfully from the minute I walked in the door. I wish I could say that this was a pleasant experience but the person at the front desk absolutely ruined the quality of care from both the tech and the doctor. disappointing, do better.

I was a Veterinarian Technician for my first career. I'm very particular about whom will be caring…read morefor my babies. I have 3 generations of dogs that have been cared for and treated at Springhill Veterinary Clinic. Dr. Goelitz is an amazing doctor with a passion for what she does. She explains everything in depth and provides all options available. Ryan and Jeremy are the best Veterinarian Technicians around! I have two shepherds that they both come out to great and love on. Most importantly my dogs love Dr. G, Ryan and Jeremy! The front desk girls are very friendly and accommodating to you and your pets needs. The clinic has been newly and beautifully re-modeled. 10 stars!

We switched vets based on a personal recommendation and the great reviews Springhill receives. It's…read morebeen a fantastic move. Staff and doctors here are excellent. The cat is getting great care.

I brought Charlie in because he was lethargic and not himself...... Dr Hamid diagnosed him with…read moresevere pancreatitis, diabetes, and high cholesterol. At that point, he should've told me that this was critical but he didn't. $1600 later, he sent him home with five meds insulin, & IV fluids.... He started going downhill almost immediately and every time I called them and told them literally I think Charlie is dying they acted like I was over exaggerating ....The instructions I got from them was sometimes it takes awhile - give him a teaspoon of food or give him fluids....After he died, I was told by the vet that if my husband hadn't been there, they would've been more honest about his condition. So because of that, my dog died a horrible death a little over a week later. I will never forgive them and I will never bring another animal to them.....

Every time I call I am able to get an appointment same day or next day. Everyone there is so kind…read moreand really seem to love taking care of animals. Any questions I have are met with understanding and clear answers. I have brought 4 of my dogs here and will continue to do so. I have called around for pricing and Dr. Hamid always is right on point.

I brought my cat with fever and I was told that they don't know what exactly is the problem. They…read moretook a blood sample and prescribed a strong pain killer. ( opioids). 8 syringes!! Long story short I got hit with almost $500 bill. I came back the next day and wanted to return the opioids since I haven't used and never planned to use it. Of course, they won't accept. What I learned and I advise anyone is to not be afraid to ask questions! Why do I need that or the other one! Is it really necessary? If we knew that that pain killer is for cats that had surgery or strong pain we would've refused.

I always take my Shiba Inu here since the day we got her a few months back and Dr. Lapin has been…read morethere with us every step of the way. The place we got her from said to go to their vets if I didn't want to pay for her having some goup in her eyes and to me, it was about who I trusted and who was able to help me understand my pets health. I paid what I needed to with Dr. Lapin because she is always understanding and tries new methods before jumping to conclusions. She is always knowledgeable and can thoroughly answer any question I have. My dog loves going to her office and truly loves being handled by them. They're sweet and caring and love her like one of their own. I feel confident with this group of professionals and couldn't be more thankful that I found someone who cares about my dog as much as I do.

Recently, they almost killed my dog on overdosing her on pain killers…read moreI was called from the doctor that she prescribed it incorrectly and s/b 1/2 tablet and not a full tablet. It was already a little too late. And then began her system shutting down. Thank god for some reason since she couldn't eat, she wouldn't take those 1/2 tabs and took her about a month to finally get the toxins out of her system and get back to herself before she took them. I changed from my vet I went to for 17 years to give a Dundee a chance since they are closer. Also, there were 3 experiences with the reception clerks that were very rude.

I would rate this veterinary office with zero stars if possible. I brought my dog in for a skin…read moreexamination and was attended to by "Dr." Matthew Khorsand, who did not even examine my dog before prescribing a medication costing $184. Upon realizing I could not afford this amount and after finding the same prescription available at a lower cost elsewhere, I requested a paper prescription. To my surprise, I was informed that he could not provide a paper prescription until he confirmed the medication's effectiveness, which meant I was compelled to purchase it from their pharmacy. After 45 days, I would need to return for another visit to assess the medication's efficacy before receiving a paper prescription to fill elsewhere. After I left, my wife called the office only to be told that I had been rude during my visit, which was not the case; I had been apologetic about my inability to purchase the medication from them. When my wife spoke to the vet, he claimed he would have provided a paper prescription had I not left immediately upon mentioning I could find it cheaper elsewhere. He then stated that if I returned, the prescription would be available at the front desk, which closes at 4:30 PM. My mother kindly offered to retrieve the prescription, believing it would be waiting for us. However, upon her arrival, Dr. Khorsand insisted that she purchase the $184 medication from them first, reiterating that he needed to confirm its effectiveness before issuing a paper prescription. He also made disparaging remarks about my wife during their conversation. The entire experience was utterly frustrating. Previously, we had purchased costly medication from their pharmacy, yet there were no records of our dog, Cole, when we returned. I have never encountered a veterinary office that withholds prescriptions from clients unless they have purchased them directly. The doctor seemed more interested in arguing and asserting that we were rude than in providing professional care. While I must commend the front office staff for their kindness, Dr. Khorsand's conduct was unprofessional and indicative of someone whose compensation may be tied to the volume of prescriptions sold. If you have the option to choose another veterinary office, I strongly recommend considering it. I do not frequently leave negative reviews, but this experience was one I would not wish upon anyone. We paid over $300 for a consultation with Dr. Khorsand, who did not even examine my dog, and for medication that I could have obtained at our preferred pharmacy for half the cost. I will never return to this office and feel sorry for any future animals who may be under Dr. Khorsand's care.