Hotel is quite beaten up and needs a mayor refurbishment. The rooms were clean but a little jaded…read more The staff was friendly. The pictures don't reflect the as-is situation.

Nice hotel and very friendly staff. We bourght the breakfast-deal and it was very satisfying…read more Evvery morning we were met by a smile and good service especially by the staff members Malena and Minguel who really made it a good experience. We will be back!

March 2026; WOW! Just do it! Just book the hotel and eat in their formal dining restaurant!…read moreExceptional customer service, views and food. We LOVED our stay here and will be back. See photos for a delicious Sunday Lunch meal!

I am torn in my review of this place. If money is no object then its worth a stay. It is truly like…read moreyou are staying in a mansion from yesteryear. Definitely a downton abbey moment. My room however was not worth the $1k per night I paid. No cookies, small bathroom, no AC (visited in the blazing summer), no fridge. The charges for food were outrageous. Lunch menu was limited and I spent $100 on a bowl of soup, salad and a couple of soft drinks. This all being said am I happy I stayed here, yes. Its a once in a lifetime stay that I would never repeat but I probably put the $5k I spent to better use as a down payment on a new car but you only live once!

Went there today for afternoon tea. The worst experience ever. As an non white woman going…read moresomewhere quite "fancy" as a gift from my girlfriend just to be racial abused by the customers and let down by the staff. Besides, the food was atrocious and not worth £30 EACH! Included : 1 tiny scone 1 tiny tea cake 1 split brown bread with smoked salmon (tasted off) 2 sandwiches (looked disgusting) 4 kinds of small taster cakes Tea and coffee was so weak it tasted like boiled water Waste of Money. Never going there again.

This is one of my favourite hotels in the area! The location is great as you are walking distance…read moreto shops, parking can be a struggle sometime but there is off-street parking! If you ever stay in this hotel and want a really special treat I would recommend booking a RIver view suite. Each suite is named after luxury champagne and the river view suites are called Comtes de Champagne, Laurent Perrier and Ruinart . These are duplex rooms with King size beds with Egyptian cotton. Each having stunning open plan bathrooms and lounge area upstairs with French doors leading onto a heated balcony and outdoor bath with breathtaking views of the River Thames and Regatta lawns. The bathroom has another flat screen television and each bathroom has a open rolltop bath enough to share for two people and a monsoon walk in shower which there is ampul of complimentary toiletries. There is a double sink and a large mirror as well as a very large L shaped leather sofa. The amazing view outside can also be enjoyed in another roll top bath outside which is allows you privacy from other rooms or buildings but also you can enjoy the beauty of the stars in the sky at night! I go here every year and try to stay more than one night! It's a luxury treat but a very romantic weekend!

Wow, wow, wow. Danesfield House is such a dream for a stay in the English countryside. I genuinely…read morefelt like I was in the setting of Pride and Prejudice the entire time...half expecting Mr. Darcy to emerge from the fog in any second. I was incredibly lucky to visit with my company for a 25th anniversary work trip/holiday party, so we spent 3 days in the conference rooms by day and had drinks near the fireplace by night. It was early December so it was incredibly cold, but you still can't beat that view. I imagine I would be frolicking in the gardens in the summertime lol. The service was absolutely impeccable from the folks at the bar to those who served us at breakfast, lunch, and dinner. The staff made our experience and team bonding time truly unforgettable. The grounds are not only beautiful, but also holds fascinating history! I wish I took more pictures of their stories in the lobby, but I may have to settle with whatever I find on their website. Some events we had were clay pigeon shooting nearby and a tour of their charming town Henley-on-Thames, and my goodness I would come back to the UK just to explore the town more. I loved the local pubs we visited and learning about the famous British celebrities who have homes there. I can't wait to be back!

I fell in love with the property, a house hotel on landscaped grounds which were both beautifully…read moremaintained. Everything was spotless and fresh. The reception staff were friendly, but not always knowledgeable. The Hotel ought to make smart tv's standard in all rooms. It was disappointing to be stuck with only the commercial channels (without even a menu option). Our bathroom lacked a toilet brush. The food was adequate and could certainly be upgraded to enhance the Hotel. The spa was disappointing, except for the facials we two had. Those were very well-done. Avoid the massage therapists here; they are insecure, inexperienced young people. For whatever reason, the staff appeared to be 100% women. Especially disappointing was the reception staff at the spa. I would say it was worse than disappointing; it was almost infuriating. Again, the staff was very young women who undoubtedly had little experience in their roles. As insecure young people will do, they will compensate for their lack of knowledge and experience by acting 'in control' and official. They seemed to think the role of reception at the spa was to enforce rules and keep clients in line. This is a major error. Their role is first and last, like everyone at an hotel, to serve a hospitality function: to be welcoming and conveying the wish to facilitate the client's optimal experience. Some re-training is definitely in order. As for the massage staff, I'd say re-hiring is in order; pay more and get more experienced and effective masseurs or masseuses. Consider the good package I got and the high standards of housekeeping and groundskeeping as well as the divine venue, I would definitely stay there again, but would not make use of the restaurant or spa in future.

This hotel is situated in a beautiful spot on the river in Marlow, but the staff is totally inept…read more From reception where they couldn't get our credit card to work to a totally incompetent handling of a power outage. The hotel had no backup power for the outage so they shipped us 25 miles away by cab to a sister property with no communication except we were being moved. We were told to wait in the dark lounge - no flashlights, lanterns not even a candle We were driven by cab and basically abandoned in the town of Windsor. There were several hotels with power in town but they would have had to pay for the room. General manager, Mr. Kumar, did not return my calls. I also found a plastic filament in my soup which the hotel told me was "thyme".

Recently Stephen Kelleher and his family were patrons. They were unaware that they were liable for…read morea large fine from the UKPC if they did not register with Reception (which was not staffed at the time) nor were there any notices to this effect, nor did staff apprise them of this policy. The upshot is that Mr. Kelleher is out of pocket in the amount of £415. Mr. Kelleher called the hotel to rectify this, but nothing was done. Mr. Kelleher has a large social media presence & I know his many Facebook followers would appreciate your looking into this and reimbursing him.

Adorable little boutique hotel diagonal from Windsor castle on High Street. My main complaint is…read morethere is no gym in the hotel. There is a gym that guests can use for a small fee that is 3 minutes away but it doesn't open until 8 or 9am depending on the day. That is too late for me since I was going to work early every day. The rooms are tiny with a double bed. I had a view of the rooftop next door. The mattress was pretty firm and the bed had 4 pillows one of which was a feather. The bathroom had a nice shower with one of those rain shower heads and the water got really hot. The shower door was one of those half doors that doesn't close. That seems a bit weird but it worked. The bathroom has a towel warmer but mine was not working which was unfortunate. It also got a bit stuffy in my room at night luckily the window was able to open a little bit, enough for fresh air! There are coffee pods, and tea in the room. I love that they give you the Walkers biscuits in your room. They are so good and there were many flavors that they replenished every day. Also they gave you water in your mini fridge. My co worker was not happy that there was no lotion or conditioner in the bathroom. She asked for lotion at the front desk but then had to buy some conditioner. I always bring mine so it wasn't a big deal for me. My reservation came with a buffet breakfast in the restaurant. It was your traditional English breakfast The coffee was horrible. 2/10 on the coffee scale. The location is fabulous and very walkable. Kitty corner to the Windsor castle and shopping is steps away.

Rooms are ok not great not nice just ok. Resturant in building is ok not great not outstanding just…read moreok. Room maintenance so so. Hvac was not good hot at night had to open the window to cool down. Washroom shower is made for small people. An overall rating is ok Location is great.

Great hotel and restaurant. The staff go out of their way to provide great service. Beautiful…read more19th century manor and estate. Beautiful grounds decorated with great works of art including Jordan Webb sculptures in wood of animals.

Excellent accommodation, loved the decor and the un hotel like vibe to the place…read more Very personable with friendly staff who could not do enough to accommodate and ensure stay was enjoyable. Loved my room. Full of character and cosy. Very far removed from white sterile rooms of big hotel chains. Breakfast was simple and self serve continental style. Type of accommodation I'm disappointed that I couldn't spend more time actually in there!! Would definitely stay again.

This was our first time in this property and since I had been to the UK before I was expecting the…read moretypical UK hotel. Yes it's not a US hotel chain with big spacious rooms and bathrooms. However it's very comfortable with regard to the room. The bath is a bit off as it's a tub shower and climbing in and out can be tricky. The overall hotel is quiet and comfortable. The staff is friendly and welcoming and accommodating. The restaurant is quite nice and Chris is an excellent host Elvis at the front desk is quite helpful and the manager is awesome as well. This UK chain is all across the country and I highly recommend it.

This is my second trip to Maidenhead, And my first stay at the Premier Inn. The rooms are very…read morereasonable, and while they're very basic they were perfect for a business trip. Very convenient to the Vanwell business park, Easy check in, a quaint little bar, And a restaurant that serves dinner, and breakfast in the morning. The breakfast is very reasonable you can choose from two options... A continental breakfast... And for 2 pounds more you can add hot breakfast... The dinner food was more like pub fare but it was very good. Everything was very clean and the beds were pretty comfortable, there were even extra pillows available.

Relaunched and great…read more The Anchor is now under new management and is transformed. One of the best (but not the best) pubs in henley. Good food, friendly staff and large Proseccos. Compare the buzz in here to when it was run by the previous tenants.

Good food. Good atmosphere. Parking is a bit cramped but at least it exists! Nice options for…read morevegetarians. OK wine list. But we really didn't appreciate what we took as persistent up-sell tactics. We left feeling over-fed and feeling sorry that we had stepped through the door in the first place. It is likely that we will return to give it another chance, bit we will be looking out for their sales techniques...