Staff was very kind and friendly. They sent a truck right after I called so I did not have to wait…read morelong at all. Great service

Had a flat and needed a tow late afternoon on a a Sunday. Great customer service and didn't charge…read morean astronomical price. Highly recommend.

Didn't use the service, the driver was speeding and cutting traffic is crap weather. Then tried to…read morepush me and my friend off the road into a gaurd rail. Called the company number on the back of the truck to let the company what was going on and was hung up on.

Do not call these people unless you have hours to wait. Find someone else, these people are slow as…read moresnails.

I just want to start of by saying how incredibly thankful we are for cornbread!!…read more My husband and I were on a road trip from Ky to Florida when driving at night we crashed into the freeway concrete wall causing our entire front wheel to break and come off leaving us stranded on the road for 9 hours. Cornbread came to us as soon as he could and was on time , helped us so much to load our car on the tow without damaging it more and helped us out so much for an amazing price , we appreciate him so much , if you ever need a tow with a good price and a man who will get the job done reach out to cornbread !

One of the worst towing experiences I've dealt with. My family and I are from out of town, about 2…read morehours away. When our car wrecked, and it was towed by J&M, we thought nothing about it. However, I'm pretty sure either a.) the people running the buisness saw people from out of town to take advantage of or b.) they're generally this horrible. We arrived in a single vehicle. My father and a friend both entered the building at the same time, and yet they decided to charge one of them a $25 fee for entering the tow yard, even though the first time is supposedly free. At one point, my sister had to use the bathroom. I understand the choice to privatize the bathroom, however if I was working and someone came in crying because they'd been holding it for hours, I would have let them use it. Apparently, these buisness owners think differently. They finally relented, after my sister had a crying episode and almost went on herself. And then they lastly had the nerve to rush us out. The wrecked vehicle is a rear wheel drive. To properly transport it, we had to undo the drivetrain. You would think mechanics would understand this, but yet again, J&M dissapoints. We ended up stopping at a car wash literally 5 minutes down the road to properly secure the vehicle right because they essentially forced us out.

We were involved in a bad wreck in 6am i65 traffic. The trooper called Hurst to come tow our car…read more Daniel came to pick us up. We rode in his cab with him. He let us ask him so many questions. He explained the process of what would go on next, which made us feel a lot better. We were far away from home and felt pretty lost. They offered us their break room for 3 hours while our family was en route to pick us up. Daniel even offered to give us a ride to a Waffle House or anywhere we wanted to go, if we were hungry. They kept us updated and took great care of what was left of my car. A+ all the way around. Mark was the bomb, too! ;) Everyone was, really. This experience made my day a lot less crappy. Thanks again!

In the mist of my Penske nightmare, there are those that " follow" scripts & then there's Hurst…read moretowing. It was Friday February 23,2024, and the wife and I arrived at the home depot in Jasper al to pickup our 26' Penske truck. During inspection discovered no brakes, this is first of 4 trucks in 24 hrs. Rented truck 2 and off we go. Coming into Chelsea, front wheels went to smoking bad so we pulled over at Walmart on 280, called roadside assistance (9:45 am) hence the start of our nightmare. After dealing with scripted Penske idiots for 4.5 hours sitting in the hot sun, we were very irritated to say the least. They told me that the driver was stuck in traffic at the ETA was over 30 minutes. Not even 2 minutes later here comes Hurst towing to the rescue. Remember "we are furious dealing with idiots" and I was not polite to meet the driver cause I assumed he would be "scripted" too. Jason asked me to calm down and he was here to help, he went above and beyond the call of duty to ensure that the swap went as smoothly as possible. He swapped out and this is truck 3 of 4. We get the truck to the house and start loading, After clearing out the storage we close the truck tuck the ramp securely and move 10 yards to the house. Pull out the ramp and it breaks, nightmare with Penske continues. After another scripted run around Hurst towing and Jason came to the rescue. In closing, I highly recommend Hurst and especially Jason for going the extra mile to make sure we were okay. Penske can learn a few things from Jason and the guys at Hurst. Hmmm Hurst truck rental.... that would be awesome.

Absolute worst towing company. I was in a wreck, the police called this company even though I told…read morethem someone was coming to get my car. The tow truck gets there says that even though the police called and he made the trip that I still had to pay him when he didn't even get my car or take it anywhere. OVER $200 for a shit service. I highly recommend not letting police call a service for you and join AAA. Now we are fighting to get our money back because they couldn't be bothered to send a receipt at the accident.

From the owner: Here at Hometown Towing & Recovery LLC, We treat all customers like Family. We value our customers…read moreand will do everything in our power to make sure our customers are taken care of. We offer various services that include: tire changes, fuel delivery, lock outs, jump starts and tows.

On a Sunday afternoon, arrived on time, loaded my vehicle and delivered it to the dealership. Very…read moreprofessional.

From the owner: At Ken's Towing, we take pride in being your trusted partner for expert light-duty towing services…read moreand reliable roadside assistance in Bessemer, Birmingham, and the surrounding regions of Jefferson County. Our unwavering commitment to customer satisfaction drives our dedicated team, who are available 24/7 to rescue you from unexpected vehicle troubles. With our state-of-the-art fleet and highly trained professionals, we handle your vehicle with the utmost care, whether it's a local or long-distance tow. Whether you find yourself dealing with a flat tire, a dead battery, or simply need a swift tow, our towing company is here to extend a helping hand!

Broke down on the side of the rode. Gave these guys a call, fair pricing, quick and got us and our…read morecar home safe.

From the owner: Towing service emergency roadside read more

A bit expensive. Cost $600 to get car after impound two days. When they pulled out of ditch they…read moreweren't careful and toye off my running boards.

So let me just start with Zack and Shanna... Absolutely stellar…read more I bit of background information. I waited for another Tow Company, which I wouldn't dare mention their name, for about 3 1/2 hours only After calling every hour on the hour, finding out they weren't coming at all. AnyWho, ONE call to this company and they gave me an ETA of 30 minutes and they were there in 28. The customer service was great, very accommodating, huge truck, which let me sit in the back very comfortably. They got me to my destination and "thanked me for my business " before I could "thank them for their service..." I use this platform more often than not to let people know the companies that I experience and if they should stay away But this is a few times I must say call them call Personally, I will call them first, especially if you're not in a good situation and would like a Tow with great customer service