Brought in a beautiful cocktail ring that was my mothers consisting of diamonds and emeralds. It…read morewas looked at in their Bloomington store by a very nice and knowledgeable man who said it was in great shape and a ball park figure for the ring was around $3500. However, he said take it to our Peoria store as the actual appraiser is there. So we drove on to Peoria for them to look at the ring. They took it in the back, came out a few minutes later and said they could scrap it out and give us $200. For scrap! Same company, same owners, and 30 miles later our ring went from being "a beautiful piece" to scrap. The ring was $4,000 when it was purchased. Bloomington store said it was in great shape, Peoria store said it had chips in it.

Everything! The people and the service and selection always consistently great! Have had several…read morereasons to use their services. Not a single issue.

Best jewelry store in town! Fantastic customer service and selection with very reasonable prices…read more We are thrilled with how everything worked out. Highly recommend!

I went here to get a family ring restored & had an amazing experience. Gina and the team were…read morehelpful and kind. The repair on the ring was very well done. I really recommend them!

My boyfriend and I went in to get his necklace cleaned and go ring shopping as well as figure out…read moreour ring sizes. We were helped by Ariel, who did an amazing job and was super knowledgeable about everything and very kind. It was our first time and place doing this and even though we went in not knowing what questions to ask, Ariel did a great job explaining everything we needed to know. I highly recommend this business!

Got me in and out quick to fix a watch bracelet. Amazing work amazing quality and the people were…read moreso incredibly wonderful.

Great little family owned shop that are very knowledgeable about all the products they carry…read more Extremely friendly and eager to help you.

Great store. Can spend hours there. Staff is very helpful…read more repair service is excellent

Everyone knows that finding a store to replace a watch battery is like a needle in a haystack…read more Found PK when traveling north. Owner Thong is the real deal and repaired my watch in 20 minutes, holy shit what great service. Watchmaker for 40+years plus has some great rings for sale also. Honest and sincere family business.

Excellent work by an honest man. He charges very reasonably and helps repair or restore jewelryread more

Came in for constitutional silver on two separate occasions. Both times, I was treated fairly, by…read morepolite, knowledgeable staff, in a clean shop with great prices. I will definitely be coming here more often.

Very impressed. I wish I had found these guys before I bought from APMEX. Excellent service,…read moreoutstanding in every way. Very fair prices!

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

I feel extremely blessed to have walked through Bremer's doors. My daughter was married in November…read moreand had some very special jewelry put together to make her wedding ring set. The jeweler we used made a mess of her beautiful and special engagement ring and all the other special jewels she was adding to it. We got it back just days before the wedding. She was so disappointed. We walked through Bremer's doors (after she was married) and within a couple weeks they fixed the ring and she had her beautiful dream ring. THANK YOU Bremer!! You made that bride and her mother beyond happy. We will be forever grateful! You're the best!

Michelle was super kind, knowledgeable, and helpful! She helped me design a ring to commemorate my…read moreparents marriage. In addition, we used old jewelry to make two rings that match for my mother and I. I loved how the rings have turned out so far, and I am so excited to keep going to Bremer as a loyal customer!