I own a 2018 SQ5 with approx 109k miles. After being advised the engine required replacement, I…read moreauthorized the repair, which was completed at a cost of $14,000. Upon picking up the vehicle, the coolant warning light came on during the test drive. The shop replaced the coolant reservoir, but the warning returned immediately when I picked it up again. I was then advised that the light had not appeared during their testing and that I could continue driving if I monitored the gauges. Given the extent of the repair, I do not feel this is an acceptable solution. Additionally, I reported engine oil overheating, but I have not received any response in the weeks since. For the cost of the repair, I expected clearer communication and resolution of these issues. I can only imagine no answer is because he is tired of lying to me and likely attempted to clear codes each time I went to pick up the vehicle.

Chris has looked after my BMWs (318ic, X3, Mini and 330i) and Jag S type for 15 years. He has…read morealways been honest, straightforward and never overpromised. He provides options and helps me make the best decision. The mileage and condition of my vehicles is a testament to his quality of work.

My vehicle alerted a loss of pressure in the back passenger side tire, along I-95 near exit 11 in…read moreVA. I can't say how fortunate I was to be near O'Berry's Service Center. I could clearly see the nail impaled in the tired tread. 45mins and $30 dollars later, I'm back on the road, headed home for the holidays. Amazing service and amazing price! Thank you Antony and team!

Great, honest people. Very reasonable prices. I would trust…read morethem with my vehicle again. Great experience.

**BEWARE**scam**Tim Allen is a thief and a lair. He stole my money. Said he installed a newly…read morerebuilt alternator and charged me parts/labor. I broke down on a Road trip just me a mom and my 2 year old baby. He send us down the road and put our lives in danger. He installed a very old used alternator and charged me $1,000.00 not only did he take advantage of me being a single mom he didn't do the work or buy the parts. Said the labor and parts have a "lifetime" warranty. The alternator he put in caught on fire and destroyed my engine.They don'thave any life time warranty he has ghosted us and won't return any communication. I will be taking legal action against him. Claiming to be a Christian is a big part of his business. But hes got some news for him. Because the good Lord has a furious wrath. And he will come down upon him with his hands, and God will bring him all of his punishment.

Very helpful and informational! If you need towing for great prices come here! Came and check out…read moremy car in no time and offered a great tow price.

They were incredibly great to us. We broke a serpentine belt in our motor home and were stranded…read more Despite having a very full garage they ordered the part, went and got it and had us fixed up in no time. The price was very fair and the service we revived from everyone was first class. I definitely recommend.

Great service...needed an inspection...arrived and they were extremely busy....but Owner said he…read morewould work me in while I waited. This place is awesome....will be going back for future car repairs!

I brought there to repair my front bumper, install new headlamps. They did an awesome job…read more Afterwards they even detailed inside my car. (Looked awesome) Pricing was a bit higher than expected. People there was very helpful and pleasant.

Whenever we call for services of any kind we are always answered by a courteous customer…read morerepresentative. Attention is given to the details needed. Highly recommend Buddy Isles and ALL of their staff for your car care needs!

I recently had work done to my truck at Rickys. The work was done well and at a very resonable…read moreprice imo. The staff are freindly and answered all questions . I will go back if needed.​

Great service at reasonable rate. Took car in for state inspection. Greeted promptly and inspection…read moredone almost immediately. No attempt to upsale with suggested but not required service. Friendly atmosphere with trusted people, will definitely come back when additional service is needed.

Extremely professional and efficient, most of all kind and courteous staff. Alternator broke down…read moreon an 8 hour drive was one of the only places near by but couldn't have been more perfect place to break down. Ashley at the desk was extremely helpful and Chris did a fantastic job on the repair.

They were a great find for us when my car's critical engine malfunction lamp suddenly started…read moreflashing on I95 in the middle of a 7 hour drive, several hundred miles away from home. My car was really running rough and I wasn't sure how we were going to reach our destination. They were just a few miles away from us and we saw they had received several good reviews on Google so we felt this was the right place to go. They were very friendly, explained everything clearly and were able to start working on my car right away which was a tremendous relief. They had us back on the road in just a few hours and I wouldn't hesitate to recommend them to anyone in the same situation.

Dropped tahoe off for ac issue I had before.Told Delano what to look for…read more Ever heard anything for 4 hours. Called to find out what was going on.Gal said technician was doing something and would get back in a few. Got a voice mail saying they were putting coolant t in to find leak. Left for the day.Good thing I did wait..checked status on their app.."working on it" Have another tahoe with exact same issue and supposed to drop off next day..I will not come back to this dealership for sevice.. On a separate note,I did an online build for a 2026 tahoe..Se t to 4 dealers to price.Boyd was one..never got back as I requested to..Bought at Sir Walter Raleigh in Raleigh..Great price too.. I am going to order a second tahoe this summer and will go back to Sir Walter Raleigh rather than buy in my own back yard..

These guys are amazing! Last week, I was traveling from Georgia to northern Virginia, lost my…read moretransmission and spent the day in the service center. Every single associate, from the technicians, to the service center personnel, to the sales people, spoke and said "hello" to all of us in the service center lounge that day. A couple that came in to have their vehicle serviced was amazed at how quickly they got them in and out! Aaron Lang, my Senior Service Advisor, was a rock star! he couldn't have been more helpful and deserves 10 stars for his customer service. My company will be in the market for a couple of vehicles soon so, I think that I will make a road trip to Emporia, VA again just to patronize these folks!