Quick and responsive for emergencies (if you're an existing customer, not sure otherwise). All…read moreplumbers they've sent out have been kind, respectful and good at solving the issues.

We used this company 3 times over the course of a 6 month home renovation. Their plumbers are…read moreprofessional and generally do a good job but every time the bill showed up, 2-3 hours of labor were added on that were never performed. We noted the clock every time they showed up and departed and rounded every hour up and STILL the bill was always inflated by 2-3 hours. We stopped using their service because of this dishonesty and disrespect.

I had an appointment with them to do general drain maintenance in my house. I took off work because…read morethey were supposed to be at my house by noon. No one ever showed up and after calls and texts, no one responded or even apologized for a mix up.

Called Rewes to my house after another company had told me I needed to dig my front yard up and it…read morewas going to cost thousands. Rewes showed up on time was polite, had top knotch equipment and had me flowing in under two hours with no digging needed. I was more than pleased. After speaking with the owner I learned they are a local company and the owner was a Marine in Afghanistan. I would recommend them to anyone with sewer problems.

We were wanting some plumbing done, a job that was NOT an emergency situation…read more They came out and the job was completed, the very same day! The workers gave us expert, professional advice and the work they did looks awesome! The price was very reasonable. Today was not the first time we have called Vlachos Plumbing for a plumbing situation. We are repeating customers because Alex, Shane and other workers have always exceeded our expectations! We would DEFINITELY recommend Vlachos Plumbing!!

Had to have a new water main line replaced because of crack somewhere in main. Came out same day to…read moreassess and replaced the line in a timely manner thereafter. Did an excellent job that was high quality. Very friendly and professional.

I am so disappointed in their service previously used them in the past and never had an issue…read morehowever, come to find out when they came out to do the furnace maintenance. They did not change my humidifier pad, which is part of the maintenance fast-forward a year later, I called them up And asked him why they did not replace it. He really couldn't give me an answer. I had them order one for me months later they told me it was no longer available now my question is if I called them for a service call and that humidifier pad needs to be replaced, they're gonna have to find another option. He could've just made things right but didn't Waylon would not return my call instead the receptionist would call me and state that Waylon returned my call when in fact he didn't! -Maria in Peoria

They installed a off brand unit that didn't last 5yrs for a premium price, called them to diagnose…read morea problem, they were here 20mins for $300 and now a month later I have the sane issue ..do not use these clowns

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

Reading and Sons put in a new toilet and capped a gas line for us recently. They were professional,…read morekind (worked with my elderly mom), knowledgeable, and efficient. Work done was excellent and the rates were reasonable. A great company--highly recommend.

Excellent and fast service. Very knowledgeable. I would use them for all of my plumbing needs.read more

They got out to my house the day after I called them and fixed a busted pipe lickity-split.read more

I just had a technician show up today for a scheduled repair to my GE, electric, high efficiency…read morewater heater. He looked at the water heater and said he'd never seen anything like this before (I purchased it in 2012). He said he could "try" to do the repair" and "probably figure it out". That was not at all reassuring. I have the parts from the manufacturer and just needed a professional to install them. Very disappointing. *I posted the above as a comment on their Facebook post advertising professional water heater installation, and it was promptly removed. They will not respond to repeated calls to speak about this.

The responded quick and was able to determine the problem and was able to repair in a timely manner…read moreand the service person Sam was efficient and courteous

Very disappointed. I've been a loyal customer of this…read morecompany for over 20 years and never had an issue until now. Our water heater went out, and on April 15, 2026, Bently installed the replacement. During the installation, my husband and a friend witnessed the stairs being damaged as the dolly was taken down. They immediately told Bently, who said he would inform his boss and follow up. We never heard back. My husband called several times with no return call. I called on 4/27 and spoke with Patrick, who added me to Shawn Ogborn's call list. No response. I called again on 5/27 -- added to the call list again. Called on July 1 -- same thing. I finally received a call at 7:07 PM on 7/1, but missed it. I called back the next morning and was placed on the call list yet again. Shawn finally called on 7/8 and asked for pictures of the damage. I sent multiple photos and a video. Shawn later claimed the damage was "normal wear and tear," insisted Bently used a tarp, and stated my husband never mentioned the issue -- which is simply not true. We had the stairs replaced with real wood last June, and they were in perfect condition. Another witness also saw the damage occur and heard the conversation with Bently. It's clear they have no intention of repairing the stairs. Something this minor could easily be handled through insurance, yet my 20 years of loyalty meant nothing. I support local, family‑owned businesses, but this company has shown they value money over long‑term customers. I was dismissed, disrespected, and essentially accused of lying before being hung up on. Truly disappointing.