Our technician Randy arrived early in the service appointment window and did a thorough winter…read moremaintenance check-up. The unit needed a new capacitor and he had the required part with him. He explained that older units like mine receive extra attention, which gives me confidence in my equipment and J. H. Roberts quality of service. Of course, he answered all my questions in a way I understood. Thanks for another quality service call.

Every time we get our scheduled maintenance the staff member goes above and beyond. Additionally,…read morethey answer all the questions we have with regards to each of our units. Today we had a separate issue and Nicholas took the time to evaluate and address the issue as best as he possibly could. Management should be proud of the staff that they hire and train. So very professional

Eric was timely and explained the process. He was pleasant and did an excellent job. would…read moredefinitely recommend this company.

Five stars for Dryer Vent Squad of Ocean and Monmouth County! I used them yesterday and was blown…read moreaway by the service. Their technician, Eric, was fantastic--incredibly professional, nice, and clearly knowledgeable about his craft. He took the time to explain everything and made sure the job was done right. One of the things I appreciated most was how he cleaned up everything after himself; you couldn't even tell he'd been there! It's rare to find such an exceptional company these days. If you need your dryer vents serviced, don't hesitate to call them. Highly recommended!

I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Apparently technician had his own agenda before he arrived. Heard what I had to say and without…read moreeven going through the error codes in listed in the machine he began to rep apart the agitator drive assembly motor,pump and drive. Drive gears weren't broken and intact. He determined the entire drive carriage assembly had to be replaced at a price of close to 500.00. I said I had to think about it since a new machine could be an option. I didn't agree with his assessment plus he induced another issue and caused the machine to be out of balance and shaking out of control. Called him back next day and he suggested I should first replace the part he felt was the problem. At that point I told him not to come back. I called Bobby Flagg to come and check it out. He went through all the error codes and cleared them out then proceeded to run the machine. It ran perfectly and said nothing needed to be replaced. It is now days later and it's working fine. Do not waste your time on C&M service they just take your money for doing nothing.

Scheduled quickly when my dryer wouldn't work. Very knowledgeable and courteous. Very happy with…read morehis work and would recommend his service !!!

Today I had our hvac vents and dryer vent cleaned by Johnny and Rob. They were extremely…read moreknowledgeable, kind, caring, and thorough. I would highly recommend this company and I will definitely be using them again in the future. I will be telling all of my neighbors and family about them! I cannot stress how impressed I was with their overall performance. Jamie F./ Brick NJ

Don John and rob did an amazing job at my house here in the windmill club in Howell. So thorough…read moreand very professional. These are my guys that I'm calling every year! Thank you!

Review is for carpet cleaning.... 1. Arrived on time…read more2. Took care not to damage the corners on the walls 3. Did a great job 4. Reasonable rates Will definitely hire again

Wilson cleaned my carpets recently. It was done very well. I was surprised at how quickly the…read morecarpets dried. I would recommend their service and will usr them again when needed.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Extremely unprofessional experience with a company I used to trust. I scheduled an air duct…read morecleaning for Saturday from 10 AM to 1 PM and spent over an hour prepping my home by clearing areas around the vents and dryer. By 1:18 PM, no one had arrived. The office was closed, my calls went unanswered, and I was finally texted a generic excuse changing my window to 12-3 PM. After pushing for an ETA, they promised they would arrive before 3 PM and finish quickly. By 3:20 PM, they still hadn't shown up, so I was forced to cancel my appointment and put all my furniture back myself. They completely ghosted my cancellation text. It is now Monday afternoon and this well-known local business hasn't even bothered to call, apologize, or acknowledge the massive waste of my time. Unacceptable customer service.

Our Whirlpool washing machine broke very soon after being out of warranty. As it was the mother…read moreboard Joey G counseled us to explain the problem in detail since that company had a reputation for being fair and standing by their customers. He was right! They covered the cost of Joey G coming back to put in a new part and the machine is humming along again. He is warm, helpful, and knowledgeable-a pleasure to work with. We highly recommend his business!

Anthony is the one to call. Called him on a Sunday, there on Monday. Fixed oven door in two…read moreminutes. Thanks Anthony. Price was right .