I reached out to Blue Best online and they called me back on my cell right away. They were able to…read moresend someone out the same day to help me fix an issue with replacing an old Smart Thermostat with a new one. The previous home owner had done a non-standard patch job to get the old one working without a C-wire and even after attempting to rewire it myself neither the old Smart Thermostat nor the new one would work. John helped me figure out what I'd done wrong and had me up and running in about 15 minutes. Everyone was polite, knowledgeable, and efficient. I'll definitely call them first the next time I need HVAC service.

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

I was having problems with my furnace thermostat. The technician, Mark Cemensky, found the problem…read moreright away and fixed it. He also checked the furnace to make sure everything was working in proper order. He was very efficient and explained everything to me. I give Utah's Best Home Pros 5 STARS as they are the very BEST!!! Ruth Jones Tooele

because the a/c wasn't working at house. We have used Utahs Best Home Pros before with no issues…read more Teasha looked into our situation & let me know there's no power going to unit. Teasha is hvac not an electrician however she could get someone to come out for 260.00 to 777.00 (?) to access what's going on. Mark Cemensky arrived and stated there's no power to unit. He checked the breaker box & advised me that with 3 major appliances, the 100 amp box is basically maxed out. The recommendation is to upgrade to 200 amp box inside, new box outside, wire & permit for 10158.00 & that would get the a/c working today as it needs a 2 pull & there isn't one available. I tried reaching the homeowner with no avail. The homeowner is out of town & me not understanding what's going on. I asked Mark if this is pretty regulated or do I need to start calling around to see if I can save $. Mark replied it's pretty regulated. (Must be a master electrician to do this job) Mark could get a/c up & running today however, he's leaving tomorrow afternoon to go out of town for the weekend. Feeling out of options - I ended up signing to have work done. It took over a week to receive anything with pricing & unfortunately non specific. Meanwhile, the homeowner needs details. Needless to say, we won't be completing the job. 4200.00 for new 200 amp box & 2 breakers my cost from Lowes is 250.00 best I can tell. Bottom line - don't rush - get 3 estimates

Sean was great! I came home late Friday afternoon and my furnace was out. The house was cold and my…read moreusual service team wasn't available. After calling several other companies that weren't available I called Zephyr. He was out within an hour and got the furnace fixed. Very professional and compassionate.

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!

I have yet to have a service completed by this business, but I did request a free quote and he was…read morevery knowledgeable and kind. He seemed confident that he could do what I needed for less than the other quote I received. If I go back to the project again I would seriously consider having this business complete it.

Had the company come out and do a few things (toilet reseal and furnace/AC inspection). Technicians…read morewere respectful, professional and did quality work. Unfortunately a water drain line was by accident bumped causing it to create a small steady drip which cause water damage to my ceiling. The company came out inspected the leak, fixed it and is paying for the damages. Overall great company and I look forward to using them again in the future! I highly recommend this company.

Blackrock Heating and Air has been amazing. We've used Joe several times over the past few years…read moreand every single time he's shown up when he said he would, fixed our problem and is incredibly professional and honest. It's comforting to know we have Blackrock when problems arise. Can't recommend this company enough. Joe can fix any issues and will be transparent and honest about the cause and price to repair.

Joe was extremely professional. HIS knowledgeable. honest and very friendly. He responded quickly…read moreto my phone call and need....He explained everything he was doing while fixing my air conditioner. His fee seemed appropriate and fair. I would highly recommend him to fix any HVAC PROBLEMS.

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

I'm wondering if you can tell me what this fitting on an RV is used for. Could I connect a camp…read morechef to it and use the propane bottle in the RV as a source of fuel?

These guys will go above and beyond to take care of your propane needs. I needed some cards…read morereplaced and Scott came to my place of work and delivered them personally. I can't recommend them enough. Their facilities are clean and modern. The staff is professional and friendly. Also the prices are quite reasonable compared to other competitors