Our second experience with Thurgood Plumbing was great - just like our first! We made an after hours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you! read more

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over right away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future. read more

I needed a small leak over at water heater fixed, an outdoor spigot fixed, and a washer hook up valve. First he tried to get me to replace the water heater that was practically brand new for $3500 then he offered to replace the valves and leak for $1070. I thought he would work most of the day. But all he did was change the stems and tightened the pipe leak. 2 1/2 hours work. A total rip off a ridiculous price for two stems and a turn of a pipe. 2 1/2 hours of work for $1070. Trying to talk me into a bigger job it wasn't required. What a bunch of crooks.!!! read more

the technician was great. They got in on the same day and got the problem fixed. I am very pleased.

We had Rocky come and fix our shower faucet valve today. I can't say enough great things about Rocky and this company. From the beginning of contacting them they were kind and always replied right away. The pricing was great and even better Rocky fixed our faucet issue in 30 minutes! We had been stressing about this for days. He was so friendly and professional and he was very knowledgeable. I have a new plumber for life! Thank you Thurgood plumbing and thank you Rocky! read more

Repair was needed on a shower and rocking toilet, the tech was fast and friendly he took care of all issues making the toilet sturdy and the shower function properly he even changed out the pressure regulator for the whole house plumbing that was 24 years old and as a consequence the upstairs toilet that didn't like to stop running now stops as it should! WIN! The cost was very reasonable and response time fast they did such a great job I called again for a different issue! Thank you! read more

Ted Holley with Newgate Industrial Park. We had a sewer injector go out.Gusto from Thurgood plumbing came out and hydro flushed the lines out.Replaced what was needed to get us up and running. He was very professional ,he went through with me on all that was needed to be fixed.All recommend Thurgood plumbing to everyone. Thanks again Gusto your awsome read more

Changed out our broken shower cartridge. Fast and friendly, thank you.

I own a restaurant and we had our water heater begin to leak on us. After searching many plumbers I ended up calling Thurgood Plumbing. Shawnell was super nice and very professional. I explained the urgency of our situation and they quickly arrived to fix the situation. The water heater needed to be replaced and they were on top of it! The plumbers we dealt with were very helpful and gave us easy to follow instructions on maintaining and keeping the tank in good working order! I would recommend Thurgood Plumbing to anyone reading this review! High marks for a job well done! read more

Shawnell, thank you for your professionalism and how fast you were with accomplishing our appointment, set up and follow through when asking if I still had the ability to make our appointment. I also want to thank the plumber. We both now know that Choice Home Warranty is not what we had expected from a home warranty company. You were professional and got everything done with a level of knowledge and professionalism I would expect from any business. Thank you Roger. Larry S. read more

wow I have never seen or dealt with with such unproffesionalism in my entire life. These people have no idea what they are doing. they came to my house and made me feel about as crappy and stupid as one one person can make another feel. this is not right. they used every excuse to not do the work. Then they tried to tell me I cant work a faucet. Thanks Thurgood next time don't even come to the job site. your unprofessionalism was even worse than not showing up. you need a new crew mabey some guys that actually care about your customers needs not there own. I am appauled at your lack of everything. I have never been so insulted. to whom this may concerned. stay as from this company as you can. they are morons. read more

Wow! They set a high standard for service. From Shawnell kindly answering my questions to Roger doing a great job at fixing things. They gave me their cell phone numbers and responded to texts. We had a major issue with a broken fitting out at the street. Three people gave me pricing: one for $3-5000, another for $11,000 and Roger did the job for less than $2,000! He recommended that I use American Leak Detection to make sure, which I did and gladly paid $335 to know for sure. They "sold" me only what I needed. What makes this story all the more amazing was that this happened right around Christmas. I signed the contract the Saturday before, they had it Blue Staked and did the work the day after Christmas. I am sure that they had lots of other people to help, and family to spend time with. For my family, they were a lifesaver. Oh, I almost forgot. They provided a key to turn the water on and off as needed until they could get the work done. I am very grateful for them. read more