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    HWY 80 Sales Service & Collision

    1.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    6 years ago

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    Platinum Chevrolet Cadillac

    Platinum Chevrolet Cadillac

    2.1
    (26 reviews)

    I drove over an hour to see a car that looked promising online, but the experience was very…read moredisappointing. The vehicle was overpriced compared to market value, and the trade-in offer I received was far below what other dealerships and tools showed. I also waited over 20 minutes for that low offer, even though it was raining, the dealership was quiet, and they had already valued my trade while I was on the test drive. There was no change to the car's price, so the delay felt unnecessary. The salesman came along for the test drive without offering to let me drive alone, which made the experience uncomfortable and rushed. Interestingly, they've since dropped the price of the car -- exactly what I expected from the start. I should have let the previous terrible ratings warn me. After driving that far, I felt my time and effort weren't respected. Do your research and avoid this dealership -- they don't seem to want to sell cars, just keep them. In a market as big and competitive as DFW, let a better place earn your business.

    Called two weeks ago regarding a fuel pump open recall from GMC. Was told by the service advisor…read morethat they were awaiting the part, but that he would call me back when it arrived (within a few days, according to him). After over a week I called back this morning, gave my information again for a service advisor to call me back. Received no return call, and when I tried to reach out this afternoon, I was told I needed the VIN number for my vehicle, even though I had been there previously, and the last associate was able to pull up all of my information readily enough, including my callback number. Their communicaiton and levels of customer service are miserable. I understand this is a recall issue, and they make no profit on such work, but something as important as a part for the fuel pump should not be so easily brushed off.

    HWY 80 Sales Service & Collision - usedcardealers - Updated August 2026

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