Safe and gated place to store your RV or toys. Never had a problem with access. Not as fancy as…read moresome of the other newer places, but not storing collectible race cars.

Very unsettling experience of having another storage renter complain about me and lie saying I live…read moreout of my and my boyfriend's storage unit and was showering somehow? a video camera faces our unit and its full. The man said he felt unsafe around me. I was profiled by a stranger and then they went as far as trying to remove me from 'their' storage area by maliciously making up perverted lies. Scary part is, every neighbor I met was delightful and i never once had a foul exchange. Let that be an anchor for how uncomfortable I am. I'm a young heavily tattooed female who travels and camps with my partner a lot in the summer. The first week I was even really around (cleaning from a huge move, the camp, laundry to store away, tiny bit of bead-work unpacking) we got a complaint yet my partner and I had already had our storage in the facility for 4 months. We have the same address. Its preposterous to think me with even a gate code, and my padlock code, how am I a danger or showing I am not allowed to be there? Obviously I'm not a criminal. Its laughable really. This storage area lets people loiter all the time, use the car wash rv dump wash area, chat with neighbors, and work in their units. Ive seen people drinking beer in front of their units with food laid out. Im not allowed to be around the same solely because of profiling although we were given tons of excuses why we can't be around. Its profiling. So beware if you're a tattoo artist or in an alternative field with tattoos... This area has a renter that lies even tho video cameras are around and no one checks them if they're on im guessing, If they were checked or running they'd see the blatant attack at me from a creep I never met. So beware cameras aren't monitored here presumably because of the ability and ease of someone creating such a story with no one reviewing. I have no clue how anyone would live in a storage unit here when they have a home but I digress. Beware of profiling if you have art on you. A very scared hateful person here will make your storage experience uncomfortable and hurtful to say the least. The owner could do a better job having other renters mind their own business while he checks his cameras to see if the complaint is even real or possible to begin with! Poor use of surveillance cameras. All for show!

We just moved out of our storage unit after more than 7 years being on the road and are now in a…read morehouse. We always felt that our belongings were safe and secure. The entire property was always clean and well kept. The people we dealt with were beyond nice. It was a pleasure doing business with them. We highly recommend this business.

Needed storage and googled this place. When I went the grounds was kept nicely and the staff was…read morevery nice! Shannon showed me options and where to go if I decided to get a unit. The size I needed was not open for a couple of days so then I was helped by Danny. They are very sweet and told me everything I needed to know and very patient with me

Clinton is one of the nicest people I have experienced in self storage companies I have worked…read morewith, and the Woodburn region in general. If I was a local and was in need of a storage unit, I would chose Mt. Hood Self Storage 10/10 times!

This place has wonderful customer service , Clinton and Angela make a great team to get your…read morestorage and truck rental needs met . Thank you guys

I rented a unit for a family member; a week later, I transferred the unit into the family member's…read morename. To do the transfer, we went into the Keizer storage office and signed paperwork as needed. I stayed until I was told the transfer was complete. Moving forward six months, I go into the storage center to rent a unit. I'm then informed I'm responsible for a $1200 storage bill. Shocked and confused, I explained the unit had been transferred out of my name, and I had no access to the unit since the transfer nor any communication. The manager then said the office employee failed to sign all the documents as required; therefore, the unit, along with a $1200 bill, defaulted to me. I was not a contact on the unit or given permission to access it after signing it over; therefore, I had zero contact with the storage center. I received no notices, letters, emails, or calls. During the six months, the storage center accessed the unit several times without approval, notice, or permission. On multiple occasions, The storage center permitted employees and others unknown to me to access the unit, removing property as desired. The Keizer Storage Center takes Zero responsibility for the actions of its employees, managers, or what happens on their grounds. You pay to protect your property behind a locked gate only to have the employees access and grant others access to property not belonging to the storage center. I will never do business with them and will warn anyone considering it. Keizer Storage Center has what I believe is an auto-response of "We would love the opportunity to resolve any issues." What would be genuine is to take responsibility and apologize for your wrongdoing, train your employees to complete unit transfers correctly, follow the law and stay out of units without proper notice, not give access to a unit without consent, and refund the money paid.

The management team is amazing, kind, thoughtful and understanding. The units are clean and feel…read morevery secure. You have 24 access to your unit if needed. Best storage facility I have even used.

This has been renamed "A Storage Place." I've been renting a couple units here for the past five…read moreyears, and this has been the best rental experience I've ever had. They keep their grounds very well maintained and cleaner than any other place I've rented (which in turn, helps keep the insides of the units cleaner as well), and their staff has always been super accommodating and friendly. It feels more family-like than business-like. If I could rate them a sixth star, I would.

I had to agree to a mandatory insurance of about $12 a month before I could rent a storage unit…read more When I removed my belongings, my couch was soaked/damaged due to a leak in the roof. I was told that I would receive paperwork to file a claim, yeah right. I never received any paperwork, called back and just got more excuses. Just another way to increase rates and not give a fuck when your belongings are destroyed.

Very helpful staff. Had to move from a remote location. No problems with getting my stuff out…read moreappreciate the help.

All my interactions with Salem Gateway Storage have been positive. One person is the reason for…read morethis: Kim!! She is friendly, knowledgeable and always willing to help answer any questions I have. The ease of access to my storage unit makes every visit a pleasant one. Kim R.

I would highly recommend Gateway Storage. Kim is very friendly and helpful. Everything is ran so…read moreprofessionally and overall, I had a wonderful experience.

We hired this company to move my mother into an independent living facility. They were efficient,…read moreprofessional and very friendly. I would highly recommend them.